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BEST WESTERN Galleria Inn & Suites

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BEST WESTERN Galleria Inn & Suites
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232 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Reviewed 28 February 2016 via mobile

I am a VERY loyal Best Western customer and this is my first negative experience. I usually wouldn't write this but I addressed it with the attendant on duty & she acted as if she didn't care. Ok, when we got there there wasn't a blanket on my bed so I asked for one and then they never brought it....

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Thank Dwayne G
Brighton, United States
Reviewed 24 February 2016

The room was clean and well-maintained. The biggest issue for my wife & I is the bed. While we prefer a VERY firm bed. The bedding was firm enough to offer a good night's sleep. The staff was warm, friendly and met every one of our requests during our week's stay. We will be back.

Review collected in partnership with Best Western
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Thank Paul K
houston, United States
Reviewed 18 February 2016

I loved everything about this hotel from the time I walked until the time I left. Very friendly employees, I had the jaccui room & the room was decorated with beautiful ducks made out of towels & the BEST part is that there checkout time is 12pm when other surrounding hotels is 11am. Didnt have to rush at all to...

Review collected in partnership with Best Western
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Thank Krystle B
Linda B, Front Office Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Thank you for your comment. We are looking forward to see you and your guest in our hotel.

columbus, United States
Reviewed 16 January 2016

I keep coming back to this great hotel. The front desk people were fantastic. The breakfast buffet was always furnished. The omelets were very tasty. The room was perfect. Everything was neat and clean.

Review collected in partnership with Best Western
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Thank Pamela B
Linda B, General Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

We are always so happy to see you come in through our doors! The team and I have so much fun. Thank you for taking the time to let us know how we did. We look forward to seeing you again soon!

Port Angeles, United States
Reviewed 6 January 2016

We have been staying here for years when we visit our son and his wife in Houston. It's always very clean and quiet, there's always plenty of parking, and it's a very convenient location for our purposes. We aren't looking to be pampered--we just want a clean, quiet, reasonably-priced place with a free breakfast. It meets our needs. I have...

Review collected in partnership with Best Western
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Thank Gary M
Linda B, General Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

We are so glad that you enjoy your stay. My team and I want to thank you for staying with us as often as you do. We can't wait to see you again.

tulsa, United States
Reviewed 27 December 2015

Best hotel with a lower rate price in Houston area good people and very clean room included Breakfast goes until 10:00 which helps a lot since I am a bed person. The hotel is very well located , approximately 9 miles from Houston downtown, business center. Overall I would recommend his hotel for anybody who seek for a high comfort...

Review collected in partnership with Best Western
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Thank Francisco B
Linda B, General Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

My team and I are so happy that you enjoyed your stay with us in Houston! We are glad that you could take advantage of breakfast! Thank you for taking the time to let us know that you enjoyed your time. We hope to see you again soon, we will have breakfast waiting on you!

Kuwait, Kuwait
Reviewed 23 November 2015

The hotel is nice and located in a good location. Close to Galeria and plenty restaurant nearby. There is good Thai resto accress the street. Walmart and best buy also nearby. The hotel staffs are really nice and helpful.

Review collected in partnership with Best Western
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Thank Harry A
Linda B, General Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Our team is so glad that you enjoyed your stay. Thank you for letting us know how much fun you had with us. We invite you back any time for some shopping and great eating!

Gray, United States
Reviewed 20 November 2015

The staff was very friendly and the rooms are very clean. The internet was great. Breakfast was hot and delicious. There was always fresh fruit available during the day. The lobby was very clean. the parking was great. My overall experience was Excellent.

Review collected in partnership with Best Western
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Thank Sandra M
Linda B, General Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

We are so glad that you had such a great stay! Our teams goal is for everyone to have a stay as good as the one you had. We hope that you come back soon and visit with us again.

Regina, Canada
Reviewed 13 November 2015

This hotel was clean but basic and the staff were pleasant and accomodating however, it is located in a strip clubs area. We arrived at 1am due to flight complications and had to be escorted to and from vehicle...probably better if you arrived in daylight and did not wonder what had been done on your bed in the past.

Review collected in partnership with Best Western
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Thank Sherry M
Linda B, General Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

I want to assure you that we take our guest safety very seriously. With extensive training and a good relationship with local law enforcement and the local businesses, we have a great tract record. I understand that you came in late, and that can be very intimidating no matter where you are. My team and myself invite you back anytime...

Dartmouth
Reviewed 3 November 2015

I booked this hotel just for one night on the way to Austin and ended up staying 2 nights due to severe weather and flooding. They were nice to accommodate me for the extra night and also gave late checkout if needed. The breakfast was good. Only complaint was a smell of smoke once in a while, perhaps coming in...

Review collected in partnership with Best Western
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Thank Lawrence M
Linda B, General Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

We are so sorry for the inconvenience. Unfortunately, when it rains, it pours! I am so glad that my team could accommodate you in your time on need. Thank you for bringing to my attention about the smoke smell. We will be seeing what we can do to get our back door a better seal.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Galleria Inn & Suites

Address: 6229 Richmond Ave, Houston, TX 77057-6211
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $125 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Galleria Inn & Suites 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Best Western Fountainview Hotel Houston
Best Western Houston
Houston Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Galleria Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Galleria Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“i was on second floor suite away from pool. floor was quite and super clean.”
 of 5 bubbles 369ansenb, 7 Aug 2016 | Read review
“parking on property or even across the street. there is a few clubs on the street and shopping and night life as well.”
 of 5 bubbles sheilaw452, 28 Mar 2016 | Read review
“Leave your luggagte in the car if you don't want it infested.”
 of 5 bubbles 444charlesv, 17 Mar 2016 | Read review
“If you mst stay here, be sure to get a top floor room and bring your own paper products.”
 of 5 bubbles hschiller5, 16 Mar 2016 | Read review
“Ask for top floor. Hopefully that will help with the noise.”
 of 5 bubbles andiek_12, 28 Mar 2015 | Read review
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