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I decided to give Four Points a try since the Marriott merger but this hotel was quite a disappointment. The pluses -the staff was friendly and the lobby was ok, the bar area looked nice. The hallways to the rooms were the first clue this...More
Thank Pam M
Response from DeborahA1942, Front Office Manager at Four Points by Sheraton Houston Greenway PlazaResponded 6 days ago
Thank you for choosing to stay at the Four Points by Sheraton Houston Greenway Plaza and providing your honest feedback on the guest survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting...More
The rooms were clean and the beds were comfortable. The restaurant and bar inside are great as well. Very convenient! Talk to Monica Jacqies if you need advice on a place to eat, or see anything in town. She is rock solid, super polite and...More
The staff here is great! We were welcomed by Amar she was absolutely awesome. She was very helpful! She made sure we had everything we needed throughout our stay since we were there for several days she got us a room on the quiet side...More
- front desk people are friendly
- free shuttle to the 3-mi radius area, including The Galleria
- a roach in the room (it was under my pillows on bed) & the front desk didn't seem to care or know what...More
I booked this hotel because of price and some good reviews. I found the hotel to be old and musty smelling. Low ceilings, cramped bathroom, just okay service/maid service. Some of the furnishings and fixtures were old/needing attention. They do have a bar that serves...More
Four Points by Sheraton Houston Greenway Plaza is centrally located between downtown and the Galleria, with easy access via U.S. 59 at Kirby and just 4 miles from NRG Stadium. The rooms are well-appointed and …Morefeature upscale amenities. Less
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