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Four Points by Sheraton Houston Greenway Plaza

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230 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Houston Greenway Plaza
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Showing 213: English reviews
1 review
Reviewed 4 weeks ago

I stay monthly on business - visit Memorial Hermann Hospital - medical business. Front desk staff - Liana treated me with respect and went out of her way to make me feel welcome. Liana got me a good king bed - near elevators (no noise) and near ice machines, etc. Food was good and health club very accommodating. Would highly... More 

Helpful?
Thank Marcus H
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Dr Marc, Thank you for sharing feedback regarding a recent stay at the Four Points by Sheraton Greenway Plaza. We are very pleased to hear that you enjoyed your stay with us and that we could be your "home away from home" while in the area on business. We are proud to hear that you received such memorable service... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 weeks ago via mobile

The hotel itself is just fine, rooms are clean and up to modern standards, location is OK. Staff is friendly and respectful with a welcoming smile that even came across as sincere. The hotel bar is great, they have a wide variety of American and European beers and some excellent bar food is available. Breakfast is very good but wasn't... More 

Helpful?
Thank DavidHoogendijk
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear DavidHoogendijk, Thank you for recently being a guest of ours and providing feedback regarding your experience. We are excited to hear that you enjoyed the stay including the cleanliness of your room, service you received and dining experience in the hotel's restaurant, Upper Kirby Tap Room. Our team works very hard to continuously improve the hotel and the guest... More 

Dallas, Texas
1 review
Reviewed 30 October 2016

I ordered room service on 10/29 and the rib eye steak was good and very tender. I ate at the Bar on 10/30. Earl, the bartender, was very friendly and provided great service. The food prepared by Justin, the chef, was very good.

Helpful?
Thank acorn2yb
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear acorn2yb, Thank you for providing some valuable feedback regarding a recent visit to the Four Points by Sheraton Greenway Plaza and our restaurant Upper Kirby Tap Room. We are very pleased to hear that you enjoyed the service, food and overall experience in the restaurant on two different occasions. Our restaurant team has been working very hard to make... More 

Denver, Colorado
1 review
Reviewed 30 October 2016

I stayed the work week and enjoyed the friendliness of Earl and Syliva (bartenders). The chef, Justin, accommodated some menu changes that I much appreciated. The room was very comfortable. No issues.

Helpful?
Thank Laurie A
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Laurie A, Thank you for being our guest and providing such kind feedback. We are pleased to hear that you enjoyed the service you experienced in Upper Kirby Tap Room. Thank you for recognizing Sylvia, Earl and Justin for their memorable service. We hope to see you soon and thank you again for the feedback and for being our... More 

1 review
Reviewed 28 October 2016 via mobile

Had to stay at the four points hotel. I have to say Earl behind the bar is very knowledgeable when it comes to mixology! He treated my wife and I very well. I totally recommend visiting the bar when he's working it.

Helpful?
Thank Eduardo A
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Eduardo A, Thank you for recently being a guest of ours at the Four Points by Sheraton Greenway Plaza and providing us with this feedback. We are pleased to read that you and your wife enjoyed the service in Upper Kirby Tap Room provided by Earl. We appreciate the kind words and recognition of Earl's service. We hope to... More 

Detroit, Michigan
1 review
Reviewed 28 October 2016

This is my first time staying at this hotel. When I arrived Olivia was very welcoming! The hotel looked nice and had a great feeling to it! They offer dinner and breakfast which is a plus for me and my friend. We will be staying here again!

Helpful?
Thank manyaka24
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Manyaka24, Thank you for sharing this feedback with us. We are happy to hear that you enjoyed the Four Points by Sheraton Greenway Plaza, our dining options and the service you received from Olivia upon checking in. Thank you for the kind words and recognition of Olivia's service. We hope to see you again soon. Thank you for the... More 

Erie, Colorado
1 review
Reviewed 28 October 2016

The Hotel is a great value for the money. Everyone is nice and the rooms are clean. The front desk is always helpful and the rooms have nice amenities. We arrived late in the evening and Olivia was quite helpful and pleasant.

Helpful?
Thank kari73072
1 review
Reviewed 27 October 2016 via mobile

I came in to have a few drinks and something to eat at the Sheraton. I received the best service from Braxton and Earl. Both of these gentlemen are very nice and very personable. I would definitely go back again.

Helpful?
Thank Twana D
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Twana D, Thank you for sharing feedback regarding a recent dining experience in Upper Kirby Tap Room, the restaurant inside Four Points by Sheraton Greenway Plaza. We are pleased to hear that you enjoyed the meal/drinks as well as the service experienced from Braxton and Earl. Both Braxton and Earl do a great job and we appreciate the kind... More 

Milpitas, California
1 review
Reviewed 27 October 2016

The Four Points by Sheraton in the Greenway Plaza area has been a great place for the several trips I have made to Houston. The easy of access to the freeway is good and the rooms are constructed and situated that you can enjoy a good nights sleep Staff is great - look for Jorge in the restaurant for breakfast... More 

Helpful?
Thank tmp850
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear tmp850, Thank you for the feedback regarding a recent stay at the Four Points by Sheraton Greenway Plaza. We are pleased to read that you enjoyed the overall experience including our location and service, in particular from Jorge. Jorge is a valuable member of our hotel team who does a great job taking care of our guests for breakfast.... More 

Chicago, Illinois
1 review
Reviewed 26 October 2016

Everything was just perfect. Wellington was a total class act. Extremely great employee!! The type of person any team would love to have. He was very friendly & accommodating which really was appreciated by this harried business traveler.

Helpful?
Thank iiexperts
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear iiexperts, Thank you for sharing feedback regarding your recent stay at the Four Points by Sheraton Greenway Plaza. We are happy to read that you enjoyed your stay with us as well as the service your received from Wellington. I agree with you that Wellington is a great employee and we are thrilled to have him as part of... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The Four Points by Sheraton Houston Southwest is centrally located between downtown and the Galleria, with easy access via U.S. 59 at Kirby. The rooms are well-appointed and feature upscale amenities. ... more   less 

Additional Information about Four Points by Sheraton Houston Greenway Plaza

Address: 2828 Southwest Freeway, Houston, TX 77098-4502
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $102 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Houston Greenway Plaza 3*
Number of rooms: 216
Reservation Options:
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Also Known As:
Four Points By Sheraton Houston Southwest Hotel Houston
4 Points By Sheraton Houston Southwest
Four Points Houston Southwest
Houston Four Points
Houston Sheraton
Hotel Style:
#28 Best Value Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Houston Greenway Plaza staff and other travellers.
5 questions
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Frisco
1 month ago
Altona
Orange Park, Florida
4 months ago
Frisco
1 month ago

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Questions? Get answers from Four Points by Sheraton Houston Greenway Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible, ask for a room on the side of the hotel facing away from the highway. It's a little noisy.”
 of 5 bubbles 625billp, 14 Nov 2016 | Read review
“I've not had a bad room at all where outside noise is a problem. Corner rooms could be a bit tight for more than one person.”
 of 5 bubbles megfrantz, 9 Nov 2016 | Read review
“ask for rooms near elevator or end of halls - but most rooms are all good”
 of 5 bubbles , 1 Nov 2016 | Read review
“Good value”
 of 5 bubbles 191lauriea, 30 Oct 2016 | Read review
“All rooms here are great, comfortable & quiet.”
 of 5 bubbles iiexperts, 26 Oct 2016 | Read review
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