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Courtyard Houston Downtown/Convention Center

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Traveller (30)
Room & Suite (87)
Pool & Beach (17)
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Overview
  • Excellent28%
  • Very good39%
  • Average22%
  • Poor7%
  • Terrible4%
Travellers talk about
“front desk”(56 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
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Rooms
Jul. 2Jul. 3
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1 room, 2 adults, 0 children
Standard Room
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Reviews (336)
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Traveller rating
94
121
74
25
15
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94
121
74
25
15
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All reviewstypical courtyardcourtyard marriottfront deskhouse of bluesvalet parkinglight railoffice buildingtoyota centerhouston downtownwithin blocksmetro railmain stnice hotelbars and restaurantsbaseball gameminute maid parkrooftop pool
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1 - 5 of 329 reviews
Reviewed yesterday

there was mold in shower and the drapes and couch smelled. I have stayed at other courtyards and never had this experience before. The view was horrible over ugly roof and air conditioners. Would not recommend

Thank Shelly T
Reviewed 2 weeks ago

WARNING - If you plan to use this hotel for a convention DONT. I made a reservation almost a YEAR prior to the event and less than 30 days from the event they cancelled my reservation and tried to move me 10 miles away. BAD...More

Thank Ron M
Response from Wendy L, Manager at Courtyard Houston Downtown/Convention CenterResponded 1 week ago

Hello, Thank you for your review. I believe we've spoken on the phone before and we are trying to set up a meeting between you and our General Managers of the complex. Please don't hesitate to contact me via email or phone should you have...More

Reviewed 2 weeks ago via mobile

Courtyard is in a great location for downtown Houston. Clean rooms, professional staff, one of the best chain room rate, really knows how to handle the business traveler. In the heart of downtown Houston. Always my go-to hotel.

Thank BradUGA
Response from Wendy L, Manager at Courtyard Houston Downtown/Convention CenterResponded 2 weeks ago

Hello, Thank you so much for your kind review! We are so happy to hear that you enjoyed your stay with us and we look forward to hosting your stay in the future.

Reviewed April 26, 2018

This place is a total rip off and they nickel and dime you to death. You'd really think that for $200/night that they'd at least have a continental breakfast or wifi that you could do more then check email. But they don't. The only redeeming...More

Thank Ryan W
Response from Wendy L, Manager at Courtyard Houston Downtown/Convention CenterResponded April 29, 2018

Hi Ryan, Thank you for your review. I'm sorry to hear that you did not enjoy your stay with us and I hope you will give us a second chance the next time you are in Houston.

Reviewed April 18, 2018 via mobile

No consideration for guests. Never going to stay at this hotel again. Not good enough for the price it charges. No services to speak of, nor better rooms than Residence Inn, and moreover most of the folks in front desk are completely unhelpful and passive...More

Thank Sanju_Chacko
Response from Wendy L, Manager at Courtyard Houston Downtown/Convention CenterResponded April 20, 2018

Hi Mr.Chacko, Thank you for your review. We are disappointed to hear that you did not enjoy your stay with us as we are always striving to provide the best service to every guest. Thank you,

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$141 - US$278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Green Hotel in Houston
#142 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$141 - US$278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Green Hotel in Houston
#142 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (30)
Room & Suite (87)
Pool & Beach (17)
Dining (8)
Amenities (17)
Questions & Answers
Ask a question
Monce00
April 22, 2017|
AnswerShow all 2 answers
Response from brownlindsaya | Reviewed this property |
Yes this hotel is 21 and older.
0
Votes
inthegarden
March 17, 2017|
AnswerShow all 2 answers
Response from mcalip1 | Reviewed this property |
The pool is outside, therefore it is not heated, also there is no hot tub. I hope this is helpful.
1
Vote
inthegarden
January 13, 2017|
Answer
Response from giffenk | Reviewed this property |
Public transit is $1.25. You should budget about 1 1/2 hours for the 1 way trip from the airport to downtown during peak service, 2 hours for off peak. Other information can be found on the IAH website under the... More
2
Votes
Room Tips
"If you're a light sleeper, ask for the "quiet side"."
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"Ask for a room with a view and not close to elevator."
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"West side rooms look out at rooftop pool (third floor I think). East side rooms look out to downtown."
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"Rooms away from elevators are nice and quiet. Higher floors have nice view."
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