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Courtyard Houston Downtown/Convention Center

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#139 of 504 Hotels in Houston
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Courtyard Houston Downtown\/Convention Center
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282 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Reviewed 19 June 2015 via mobile

I stayed at the hotel for four nights while on business. From the moment I pulled up to the very small parking lot and or driveway, I was rushed by these kids that are the hotels valet. Parking is $32 for over night stay.

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Helpful?
1Thank Joe3056
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I sincerely apologize your valet experience was not what you expected, I can assure you this is not normal for us and I will follow up to ensure we improve moving forward. We truly value your business and hope you will come back and see us. Ryan Frederick...

new jersey
Reviewed 10 June 2015

Hotel is situated within a short walk of the Convention Center, Toyota Center and Minute Maid Park. Also within walking distance of many shops and restaurants. Easy access to rail system. Hotel lobby, rooms and exercise/pool area are consistent with Marriott's high standards. Staff is friendly and accommodating. Valets are helpful in providing direction and obtaining transportation. Rates per night...

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Helpful?
1Thank karrhr
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I am thrilled to hear you enjoyed your stay with us! We truly value your business and look forward to your next visit. Ryan Frederick General Manager

Houston, Texas
Reviewed 2 June 2015 via mobile

Have stayed here many times for business or seeing a show downtown. Typical Marriott comfort and excellent customer service. GM even took time to personally thank me for a complimentary email I replied to. Marriott customer for life!!!!!

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Helpful?
1Thank JPSLS
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is great to hear you enjoyed your stay with us! We truly value your buisness and apprecaite your loyalty. Ryan Frederick General Manager

Chelmsford, United Kingdom
Reviewed 2 June 2015

This hotel offers the benefit of being in downtown which for me is where work is and the baseball park being just down the road. The hotel is in an older building but has a high standard of fit put. It's not as plush as the four seasons or Hilton but I still like it,

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1Thank delboy186338
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I was thrilled to hear you enjoyed your stay with us while in town for an Astros game! We truly appreciate your business and look forward to your next visit. Ryan Frederick General Manager

New York City, New York
Reviewed 29 May 2015

I stayed one night for business. After an initial check in mishap I found my room to be pleasant and modern, comfortable and pretty fresh (not always the case with courtyards...). Staff were pleasant and the hotel had an extensive fitness center, better than one typically sees at Courtyards. The hotel is part of a complex with a Residence inn...

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Helpful?
Thank flipper95
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is wonderful to hear you enjoyed your stay with us and that you will be back! We truly value your business and look forward to your next visit. Have a great day! Ryan Frederick General Manager

Bay City, Texas
Reviewed 17 May 2015

The room was very nice and the beds were comfortable. Very friendly and helpful staff. Stayed here for an Astro baseball game. Perfect location. We walked to a great restaurant they recommended; then walked to the stadium. Cab ride back to hotel after game was only $6.00. I will definitely stay here if going to Minute Maid park or other...

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Helpful?
Thank letstravelingagain
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is wonderful to hear you enjoyed your stay with us while you were in town for an Astros game! We agree our loaction is perfect for events at Minute Maid Park. We truly appreciate your business and thank you for choosing us. Ryan Frederick General Manager

Southampton, United Kingdom
Reviewed 9 May 2015 via mobile

Did I mention location - perfect for downtown! Easy access from the highway. Usual high standard from Courtyard - Marriott. Room - spacious, comfortable and clean. Nice and quiet up on the 7th floor. Excellent customer service! Would definitely use again... Highly recommended.

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Thank jonnybanks
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I was thrilled to hear you enjoyed our hotel during your last visit and you would highly recommend us! We truly value your business and look forward to your next visit. Ryan Frederick General Manager

Minneapolis, Minnesota
Reviewed 8 May 2015

I recently had two separate stays at this hotel on a business trip. I found the staff to be extremely friendly and helpful. Everyone I encountered was enthusiastic and welcoming. The location of the hotel is pretty good, it's within walking distance of the stadiums and a light rail runs outside. Food options in the neighborhood are limited at night...

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Helpful?
Thank bretts11
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! It is wonderful to hear you enjoyed your last 2 trips with us, However I sincerely apologize for the musty smell you encountered. I can assure you this is not a normal occurence for us and I will personally follow up to ensure this is resolved. We truly...

Houston, Texas
Reviewed 28 April 2015

Platinum premier member. Reservations made a few weeks earlier. Called early in the afternoon to say I would be arriving around 1 AM due to late flights. When I arrived I did not have a room. Extremely frustrating at 1:00 in the morning. I was put up in another hotel twice as far from the office.

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1Thank 532michael
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to review our hotel! I sincerely apologize for the situation you encountered and I have already taken action to ensure this does not happen again. We value all of our guests business, especially our loyal Platinum Premier guests. I hope you will come back to stay with us. Ryan Frederick General Manager

Reviewed 22 April 2015

I stayed at the Courtyard Houston Downtown for 2 nights during the week for business. I thought the location was great with plenty of shops and restuarants in walking distance. The hotel was also very nice, updated and clean. Also the hotel staff was very friendly.

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Helpful?
Thank Ashley C
Ryan F, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you so much for taking the time to review our hotel! I was thrilled to hear you enjoyed your stay with us! We truly value your business and look forward to your next visit Ryan Frederick General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Old-style luxury and state-of-the-art technology converge at the recently-updated Courtyard Houston Downtown hotel just a 10-minute walk from the George R. Brown Convention Center. A true stand-out among downtown Houston hotels for our historical ambiance housed in the 1921 Humble Oil Building's neo-classical exterior with newly-renovated rooms equipped with modern amenities. Guests enjoy in-room perks such as free WiFi and HDTVs. The gem of our historic building is our renovated Presidential Suite. Originally the office to the Humble Oil CEO, we've updated this stunning suite with stylish furnishings while keeping the original marble fireplace. The highlight of our lobby experience is The Bistro. Eat. Drink. Connect., Which offers guests food and beverage selections in the morning and new dinner service. Our downtown Houston hotel is within walking distance or a free shuttle ride to Minute Maid Park, Convention Center and Toyota Center. A short ride on the Metro Light Rail takes you to NRG Park and the Museum District. ... more   less 

Additional Information about Courtyard Houston Downtown/Convention Center

Address: 916 Dallas St, Houston, TX 77002-6320 (Formerly Courtyard Houston Downtown /Convention Center)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $147 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston Downtown/Convention Center 3*
Number of rooms: 191
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Hotwire, Orbitz, Hotels.com, Expedia, Travelocity, Priceline, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Courtyard Houston Downtown/Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Houston Downtown Hotel Houston
Courtyard Houston Downtown
Houston Marriott
Houston Courtyard
Hotel Style:
#20 Green Hotel in Houston
#142 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Houston Downtown/Convention Center staff and other travellers.
7 questions
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Houston, Texas
6 months ago
Savannah, Georgia
over a year ago
Houston, Texas
3 days ago
Winnipeg Canada

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Questions? Get answers from Courtyard Houston Downtown/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are quiet”
jop422, 17 Apr 2017 | Read review
“guest staying rooms facing Main St. may hear the tram/trains passing.”
  • Decided to stay in my room during Tornado Warning.
Kladower, 31 Mar 2017 | Read review
“Rooms on the south side over looking the pool were quieter.”
mcalip1, 1 Feb 2017 | Read review
“Corner rooms will be on the side of the rail system. Light sleepers, make it known to the desk so they can accommodate in advance.”
Hunting4Hospitality, 23 Jan 2017 | Read review
“Room with two queens was a bit cramped. Room with single king was a bit less cramped.”
karenk451, 5 Nov 2016 | Read review
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