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Residence Inn Houston Downtown/Convention Center

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#159 of 501 Hotels in Houston
Certificate of Excellence
GreenLeadersGold level
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Residence Inn Houston Downtown\/Convention Center
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201 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Houston Downtown/Convention Center
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Showing 192: English reviews
Reviewed 9 December 2014 via mobile

I choose this hotel because of its large suites. The two bedrooms and two bathrooms were nice to have for six adults. The room was clean and staff was nice. This hotel serves its purpose with little frills. Had I not needed a suite I would have chosen another hotel.

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Helpful?
Thank TexasMomma92
Julie S, General Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for sharing your feedback about your recent stay at our property. I'm happy to hear you enjoyed your two-bedroom suite and it allowed enough space for you and your friends. We hope to see you again soon when your travel brings you back to Houston!

Fort Worth, Texas
Reviewed 7 December 2014

We had a good experience when we stayed at the property in May of 2014. At that time we stayed in a 2 bed/2 bath unit, this time we stayed in a Queen Studio as that is what our free certificate (from Marriott Rewards) would allow. Breakfast was good and so was the customer service. Disappointed in our room this...

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Helpful?
Thank theprietos
Julie S, General Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for your feedback regarding your stay at our property. We truly value your comments in order to improve the experience for all of our guests. I'm happy to hear you enjoyed our complimentary breakfast. I'd like to apologize for your experience beyond that. As a Marriott Rewards Member, you are well versed in the high standard of Customer...

St Petersburg
Reviewed 3 December 2014

We all really enjoyed this hotel. The staff was very helpful and pleasant. The only downside that I would rather not have to deal with every time you leave the hotel is the panhandlers just outside the door. The valet parking is pretty stiff as well. $28 per night. Not included is the tipping every time they get your car....

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Helpful?
Thank rick m
Julie S, General Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for sharing about your recent stay at our property! I'm delighted to hear you enjoyed your upgraded suite! Just as any large city Houston has a vagabond population that some may find unsettling. The city of Houston however is trying to improve this situation and create a better atmosphere for the people visiting and the people who call...

Dallas, Texas
Reviewed 24 November 2014

I recently stayed at this hotel to attend a family wedding. The Residence Inn brand is Pet Friendly but this property is NOT!! First, the hotel is connected to a Marriott Courtyard and they have a shared entry at the valet. (You walk through the Courtyard to get to the Residence Inn). When I arrived in the rain and walked,...

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Helpful?
Thank Jay J
Julie S, General Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for you feedback regarding your stay at our property! We value your comments in order to improve our property and the experience our guests' have here. I'm so sorry to hear of the trouble you had arriving with your pet. I have personally reached out to the Courtyard management team to discuss our policies and procedures for allowing...

Ontario
Reviewed 16 November 2014

I'll let those who had great experience provide good reviews. I was given a room on the west side on the third floor and it was very noisy from bus traffic on the street below. There is an active bus stop just outside the hotel and buses whine as they stop and go from the stop. You even hear the...

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Helpful?
Thank localguy101
Ryan F, General Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to review our hotel! It is great to hear you enjoyed your room and breakfast! I sincerely apologize for the street noise from the bus stop. The good news is the bus stop will no longer be there starting in January which will eliminate this issue. Also, because we are a Historical Building we...

Cedar Rapids, Iowa, United States
Reviewed 11 November 2014

The hotel is close enough to walk to the convention center. There are plenty of restaurant options close by. I did not get to take advantage of the evening receptions that they have, but judging by the crowd when I got back to the hotel, it must have been good. The breakfast were good and there were plenty of options....

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Helpful?
1Thank Toni H
Julie S, General Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for sharing about your recent stay at our property! I’m happy to hear you enjoyed your spacious studio suite and our close proximity to the convention center. I will be sure to share your comments with the team as well! We hope to see you gain on your next visit to Houston, and hopefully the weather will cooperate...

Wollongong, Australia
Reviewed 25 October 2014

We booked here last minute after leaving Galveston early. Stayed in a 2 bedroom apartment, nice and clean and well appointed. The staff were friedly and helpful. Houston itself is pretty quiet after dark, there was however a Forever 21 store nearby which was convenient for my teen!!

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Helpful?
Thank lisap6909
Julie S, General Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for taking time to share about your recent stay with us! I'm happy to hear you and your family enjoyed your spacious suite as well as some of the shops and restaurants within walking distance of the hotel. I will be sure to pass your comments along to our team as well, and we hope to see you...

Waterlooville, United Kingdom
Reviewed 18 October 2014

This is a regular Residence Inn in downtown Houston. has no restaurant and there are only expensive steakhouses downtown so be prepared to take a taxi put of town or pay $70 a steak! Is attached to a Courtyard Marriott which has a limited cafe. Breakfast is sausage and eggs and feral or waffles so great for a short stay....

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Helpful?
Thank Dave G
Julie S, General Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for taking your time to share about your recent stay with us! I'm happy to hear you enjoyed our complimentary breakfast which is offered seven days a week. Our team will be thrilled to hear your comments. We hope to see you again on your next trip to Houston.

Olympia, Washington, United States
Reviewed 16 October 2014

If you want an impressive lobby with huge granite pillars don't come here. However if you want a free breakfast, a staff who is committed to customer service, and large contemporary rooms then come here. The room I had was decorated a bit modern - which I liked allot. The room had a modern "urban feel" to it. Everything was...

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Helpful?
Thank Brent Allison C
Julie S, General Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for your feedback about your recent stay with us! I'm happy to hear you enjoyed your spacious suite and our friendly team, I will be sure to share your comments with them! Our location is perfect for the use of public transportation or for short drives to nearby attractions. We appreciate your comments and we hope to see...

Alabama
Reviewed 26 August 2014

I found the guest services staff very friendly. When asked about local restaurants in walking distance they were very eager to help me find what I was looking for. The rooms are comfortable and nicely appointed however, I did find the beds to be slightly uncomfortable but may not be the case for all. Although a nice hotel, the activity...

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Helpful?
Thank shauste
Ryan F, General Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Just as any large city Houston has a vagabond population that some may find unsettling. The city of Houston however is trying to improve this situation and create a better atmosphere for the people visiting and the people who call this area home. First and foremost for your safety the City of Houston has a special task force that maintains...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
  • Room Service
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The newly-renovated Residence Inn Houston Downtown/Convention Center is located in the heart of downtown and offers modern suites while keeping the ambiance of the historic Humble Oil building. Within walking distance of Minute Maid Park, the George R. Brown Convention Center, and the Theater District, guests can easily access Houston's top sites. Our new suites feature separate living areas, full-size kitchens, free WiFi and plush Marriott bedding. Every suites is pet-friendly and has 50% more space than traditional hotel rooms. Extended stay guests will enjoy thoughtful amenities including valet parking, outdoor pool and patio, 24-hour fitness center and a free breakfast buffet served daily. The Residence Inn Houston Downtown/Convention Center has the perfect combination of location and amenities to make it one of the top downtown hotels. ... more   less 

Additional Information about Residence Inn Houston Downtown/Convention Center

Address: 904 Dallas St, Houston, TX 77002-6320
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $177 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Houston Downtown/Convention Center 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
Residence Inn Houston Downtown Hotel Houston
Houston Residence Inn
Hotel Style:
#4 Green Hotel in Houston
#115 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Houston Downtown/Convention Center staff and other travellers.
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Questions? Get answers from Residence Inn Houston Downtown/Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Corner room was large and secluded.”
 of 5 bubbles N3599WZmariec, 12 Jan 2017 | Read review
“Check aaa and marriott member rates”
 of 5 bubbles 1hogwild, 30 Dec 2016 | Read review
“Ask for a quite room...”
 of 5 bubbles Art142, 2 Nov 2016 | Read review
“Residence Inn for family and kids”
 of 5 bubbles ikr0chin, 17 Sep 2016 | Read review
“nothing to offer”
 of 5 bubbles LocalVA, 13 Sep 2016 | Read review
5 of 5