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The Westin Houston Downtown

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#35 of 501 Hotels in Houston
Certificate of Excellence
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The Westin Houston Downtown
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393 Reviews from our TripAdvisor Community

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singapore
Reviewed 1 week ago via mobile

Stayed for one night. Good sized room with super comfortable bathrobe, bed, pillows. Coffee maker with Starbucks sachets. Well equipped gym which is open 24 hours accessible only by hotel room card. Right opposite Vic & Anthony's steakhouse who is a must try for its splendid steaks (I loved the fillet migńon) & enormous range of wines including Latours &...

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1Thank fwlim
Laguna Niguel, California
HOTEL’S FAVOURITE REVIEW
Reviewed 5 January 2017

I spent 2 nights in this hotel to attend a business meeting and found my stay to be excellent. The hotel is almost boutique-like in that it was not as large as I expected from a large chain hotel. However, in keeping with the large chain expectations, it had all the necessary things for travelers, including a bar, restaurant and...

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1Thank Rebecca Z
About Hotel's Favourite Review
Cincinnati, Ohio
Reviewed 2 weeks ago

The Westin downtown Houston is a great place to stay. I've stayed twice and will always be my first choice. It's also a Landry's property with one of the best steak houses i have been to right next door - Vic and Anthonys. They have a great happy hour deal at the bar and the staff is always very nice...

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Thank Claire H
Madison, Nebraska
Reviewed 3 weeks ago via mobile

We were blocked here for a wedding. That is the only reason I would I would stay here. The rooms and beds wonderfulZ. The front desk staff were great. But when we wanted to sit and relax in the lounge area, poor treatment. Wait staff were either over taxed or ????. We were second guessed by a waiter when we...

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Thank Janetrn_78
Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear Janetrn_78, Thank you so much for your review of The Westin Houston Downtown. I am troubled to hear of your experience in our Lobby Bar. When you are free, can you reach out to me so we can discuss? I am glad to hear that our Shuttle Driver provided excellent service. Please feel free to reach out to me...

massachussetts
Reviewed 13 February 2017 via mobile

Had a spectacular brunch with a Tex-Mex omlet that was topped only by the service of Christos our server. He had a great personality and a thorough working knowledge of how to make our dining experience exceptional.

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1Thank pettiglio
Reviewed 13 February 2017

My fiancé and I were celebrating valentines day this past weekend at the Westin. Though we both live in Houston, sometimes we are a little too busy to go out of town, so we often enjoy staycations in which we will book a hotel in Downtown or Midtown for just the weekend. So we ended up booking the Westin through...

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3Thank andie0111
Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear andie0111, Thank you for your review of The Westin Houston Downtown. If you felt that a member of our staff was rude to you, I can assure you that It will be addressed. Please accept my apologies in advance. Insofar as the damaged television is concerned, the television in your guestroom was actually 42 inches not 25 to 30...

Atlanta, Georgia
Reviewed 7 February 2017 via mobile

Hot lobby at night - lots of activity. Rooms were deliciously comfortable. Restaurant made my food to order - off the menu. Staff were so kind. Great little coffee/snack store in lobby. If you travel for business, this is key. Highly recommend.

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1Thank VivaciousVal
New York City, New York
Reviewed 6 February 2017

The hotel is beautiful. Small but well done. The hallways are loud. You can hear everything going on in the hallway from inside your room. The rooms were clean and the beds are extremely comfortable. Overall nice hotel with a noise problem.

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Thank Travelguide13
Austin, Texas
Reviewed 29 January 2017

We stayed here when we were in town for a wedding the weekend before Super Bowl. So despite all of the festivities that were already happening in the area, the hotel was very peaceful. Our room was very quiet and clean with a modern decor. And of course, the Westin beds are always the most comfortable. The only thing I...

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Thank bookofadventures
Reviewed 24 January 2017 via mobile

Nice hotel, getting a remodel of the floors. Some really good features like quick room service, and vending machines on our floor. There was no pool however. It was close to the convention center. It's easy to hook up a Roku box to the TV too! Staff easy to work with. I had mistakenly booked another night and left early...

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1Thank Robert F

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Houston Downtown,formerly Inn at the Ballpark, is conveniently located near many of Houston's attractions including George R. Brown Convention Center, Discovery Green (one of Houston's most visited parks), and for fans of the arts, The Hobby Center for the Performing Arts and the Houston Symphony. Treat yourself to a baseball game at Minute Maid Park, a concert at the Toyota Center, or a soccer match at the BBVA Compass Stadium - all located within blocks of our downtown Houston hotel.Our goal is that you leave our Houston Downtown hotel feeling better than when you arrived - stay on top of work in the business center, power up at your pace in our Westin Workout Fitness Studio, or eat well in our award winning restaurant, Vic & Anthony's. Enjoy traditional charm and inspiring views in any of our 200 guest rooms and suites, featuring 14' ceilings and ceiling fans. Work at the modern desk or relax on the leather furniture. Get a blissful night’s rest on your Westin Heavenly Bed®, and refresh with premium bath amenities. ... more   less 

Additional Information about The Westin Houston Downtown

Address: 1520 Texas St, Houston, TX 77002-3626
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $248 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Houston Downtown 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Inn At The Ballpark Hotel Houston
Hotel At The Ballpark
At The Ballpark Houston
Hotel Style:
#19 Luxury Hotel in Houston
#64 Romantic Hotel in Houston
#75 Family Hotel in Houston
#109 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Houston Downtown staff and other travellers.
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Questions? Get answers from The Westin Houston Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The interior rooms look down onto the lobby/bar area, so all windows face each other, like Embassy Suits.”
 of 5 bubbles bookofadventures, 29 Jan 2017 | Read review
“I had a Junior Suite on the 1st floor facing the courtyard of the hotel which was great!”
 of 5 bubbles GlobeTvlr, 16 Dec 2016 | Read review
“Ask for a top floor room.”
 of 5 bubbles warrenD190, 1 Dec 2016 | Read review
“Higher Floor”
 of 5 bubbles So_It_Goes_16, 21 Nov 2016 | Read review
“Rooms facing Church would be quieter as church bells ring every day at 6am.”
 of 5 bubbles 280jeanettem, 13 Nov 2016 | Read review
5 of 5