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The Westin Houston Downtown

Booking.comUS$229*
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#41 of 506 Hotels in Houston
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Westin Houston Downtown
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415 Reviews from our TripAdvisor Community

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Showing 402: English reviews
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Albany, New York
Reviewed 2 days ago NEW

Wonderful friendly staff, great location, daily valet parking fee a little annoying but you won't find a difference anywhere else. The Astros stadium is across the street, Discovery Green is a few blocks away.

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Helpful?
Thank dancinbeauty82
Bucks County, PA
HOTEL’S FAVOURITE REVIEW
Reviewed 17 October 2016 via mobile

Some of the hardest working staff around. This hotel exudes friendliness. It is next to ball park and close to convention center. Great buffet breakfast in a cozy setting. Bar tender and waitstaff always ask if they can help us. Even when I only want a water they're nice. Beds are a dream. Comfy Heavenly bed that Starwood is famous...

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Helpful?
1Thank GreatLife
About Hotel's Favourite Review
Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear GreatLife, Thank you so much for your review of The Westin Houston Downtown! We truly appreciate your feedback. Please feel free to reach out to me if I may assist you further! Be well, Chris Ziadie General Manager

Grande Prairie, Canada
Reviewed 5 days ago NEW

Picked this hotel as it was close to Minute Maid Park, home of the Astros. Way closer than I thought, across the street. I really liked this hotel. Clean and inviting entrance with attentive staff to welcome you and open the door. Valet parking, though I did not use this. Easy check in with friendly and courteous staff. Lobby has...

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Helpful?
Thank Robert H
Washington DC, District of Columbia
Reviewed 1 week ago

There are two things that stick out about the hotel: they charge for internet access ("a corporate mandate") and the perfume that they pump through the lobby and elevators. The hotel seems far more like a W than a traditional Westin. The decor is sort cheap-ish "modern." The lobby is sort of "open air" but I literally had to rush...

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Helpful?
1Thank gemellor
Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear gemellor, Thank you so much for your review of The Westin Houston Downtown! We sincerely appreciate your feedback. I do want to apologize to you that your visit was not satisfactory. I have shared your review with our staff so your comments may be addressed. Once again, thank you for review of The Westin Houston Downtown! Be well, Chris...

ny
Reviewed 2 weeks ago

Our family stayed downtown for a few nights in April. I had requested two connecting rooms, in our reservation, as we have teenagers. I don't like them in a room that is not connecting. If we have to do rooms that are close in proximity we manage but it is not my preference. We arrived about 8 PM to find...

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Helpful?
Thank NyCindy
Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear NyCindy, Thank you so much for your review of The Westin Houston Downtown! I want to sincerely apologize to you regarding the noise issues you experienced as our guest. I have spoken with my security team and will ensure they make this a priority. Insofar as your service with the Front Desk is concerned, I have spoken to our...

Reviewed 2 weeks ago

Staff was phenomenal and made you feel very comfy. CLEAN ROOMS! I came over for a weekend stay and although it was a busy weekend, I got fast service! Will recommend this hotel to family and friends :)

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Helpful?
Thank Maria F
Saint Louis, Missouri
Reviewed 2 weeks ago via mobile

Went through a situation this morning where I had to check out a day early due to business reasons only to be told I was going to be charged an entire extra night/day. If you've stayed at this hotel before you will know that a day is a LOT of money. I explained to the front desk associate that I...

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Helpful?
Thank Scott W
Hotel G, General Manager at The Westin Houston Downtown, responded to this review

Dear Scott W, Thank you so much for your review of The Westin Houston Downtown. I am glad that you and I have been able to connect. Be well, Chris Ziadie General Manager

Houston, Texas
Reviewed 3 weeks ago via mobile

Recently visited the Westin Downtown, I have to say my experience was great. Easy check in/out process, no problems at all. Compliment the front desk staff, they delivered outstanding customer service during my short stay.

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Helpful?
Thank reag91
Katy, Texas
Reviewed 3 weeks ago via mobile

My boyfriend and I decided we wanted to stay in downtown after an Astros game and we decided on The Westin! The location is awesome and the staff was super friendly! They were quick to answer questions and offer fun places to go for downtown newbies like us! The room was clean and we even got a room with a...

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1Thank lmk1900
South Houston, Texas
Reviewed 3 weeks ago

I recently paid a visit to The Westin Houston Downtown! What a fantastic trip from start to finish! I was particularly impressed with how the area around the property has been totally revitalized. Whether you want to go to a fine dining restaurant or you want to visit an Astros game, it is all within a short walk of The...

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Helpful?
Thank htxtravel18

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Houston Downtown,formerly Inn at the Ballpark, is conveniently located near many of Houston's attractions including George R. Brown Convention Center, Discovery Green (one of Houston's most visited parks), and for fans of the arts, The Hobby Center for the Performing Arts and the Houston Symphony. Treat yourself to a baseball game at Minute Maid Park, a concert at the Toyota Center, or a soccer match at the BBVA Compass Stadium - all located within blocks of our downtown Houston hotel.Our goal is that you leave our Houston Downtown hotel feeling better than when you arrived - stay on top of work in the business center, power up at your pace in our Westin Workout Fitness Studio, or eat well in our award winning restaurant, Vic & Anthony's. Enjoy traditional charm and inspiring views in any of our 200 guest rooms and suites, featuring 14' ceilings and ceiling fans. Work at the modern desk or relax on the leather furniture. Get a blissful night’s rest on your Westin Heavenly Bed®, and refresh with premium bath amenities. ... more   less 

Additional Information about The Westin Houston Downtown

Address: 1520 Texas St, Houston, TX 77002-3626
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $233 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Houston Downtown 4*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Priceline, Cheap Tickets, Cancelon and TripOnline SA so you can book your The Westin Houston Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Inn At The Ballpark Hotel Houston
Hotel At The Ballpark
At The Ballpark Houston
Hotel Style:
#20 Luxury Hotel in Houston
#64 Romantic Hotel in Houston
#75 Family Hotel in Houston
#109 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Houston Downtown staff and other travellers.
9 questions
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Questions? Get answers from The Westin Houston Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"Baseball fans can request rooms that face Minute Maid Park if that's what you're interested in"”
  • View from the 6th floor room - looking at Minute Maid Park
300donaldt, 3 May 2017 | Read review
“The interior rooms look down onto the lobby/bar area, so all windows face each other, like Embassy Suits.”
bookofadventures, 29 Jan 2017 | Read review
“I had a Junior Suite on the 1st floor facing the courtyard of the hotel which was great!”
GlobeTvlr, 16 Dec 2016 | Read review
“Ask for a top floor room.”
warrenD190, 1 Dec 2016 | Read review
“Higher Floor”
So_It_Goes_16, 21 Nov 2016 | Read review
5 of 5
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US$229* /night
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Prices are for 1 room, 2 adults
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