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Fairfield Inn & Suites Houston Hobby Airport

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Fairfield Inn & Suites Houston Hobby Airport
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70 Reviews from our TripAdvisor Community

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Showing 69: English reviews
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Fort
Reviewed 3 weeks ago

On night two, my lock broke. Could NOT enter my room where ALL my stuff was. Manager (who actually worked at the hotel next door - a different brand) just walked away. He was rude. He and the front desk (this young man was AMAZING though) both couldn't get a key to work. Maintenance had to be called in. Customer...

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Helpful?
1Thank Gail B
Rachel M, Guest Relations Manager at Fairfield Inn & Suites Houston Hobby Airport, responded to this review

Gail B, I’m very sorry that you had issues with maintenance at the hotel during your recent stay. Our hotel strives to make sure that every guest has a great stay, and feels at home. I am very glad that maintenance was able to come and get your door lock fixed in a timely manner. We have looked into this...

Reviewed 17 January 2017

Hotels are often a matter of guesswork. I've abandoned some after a single night and one near Boston after seeing it and without spending a night there. So when we needed to go to Houston and decided on Hobby rather than Intercontinental because we needed to be on the South Side this time, I looked for hotels in the airport...

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1Thank tlmillerinpa
Missouri
Reviewed 16 January 2017

Ice storm in the midwest cancelled our connecting flight. Found the Fairfield Inn on booking.com Shuttle service was good to/from the airport. Front desk clerk and breakfast employees were friendly and helpful. Toilet in our room needs to have the parts in the tank replaced - annoying that it would run for 15 minutes after every use. Rooms facing the...

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Thank sec818
San Jose, California
Reviewed 9 January 2017

Chose the hotel because they offered free shuttle and breakfast. I spoke to Eric at the desk to verify they could handle our group. He was very accommodating and even offered to call a local restaurant to see if they were open. Traveled with extended family (9 of us) Booked 3 rooms. Because it was over Christmas, they didn't have...

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Thank ericmarvi2
Reviewed 29 December 2016 via mobile

Driving through Texas and decided to stop for the night. Probably the best Fairfield I've stayed in nationwide. Eric at the front desk was very accomodating. He helped in anyway possible and very familiar with local area. He offered a concierge type of service for guests that was beyond compare!

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Thank Joe B
Arlington, Texas
Reviewed 20 November 2016

We always stay at this hotel when in south Houston. Have never stayed here and not found it to be clean and comfortable. The staff is accommodating and friendly. Each morning you can start with a free full hot meal. Coffee is served in the lobby throughout the day.

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Thank JOhnh57000
New York City, New York
Reviewed 25 October 2016 via mobile

My husband and I booked this hotel at the last minute and was very pleased. Erick at guest services was very friendly and gave us recommendations of restaurants for dinner. Our king bed (which was very comfortable) room was spacious and clean. Plenty of TV Channels to chose from. We would definitely stay there again on another cruise leaving out...

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Helpful?
Thank Neek1977
Lawson
Reviewed 15 October 2016

We used their shuttle to pick us up at Houston Hobby. It arrived in good time.Our rooms were ready for check-in by 10AM. The front desk arranged for a taxi to take us, a group of 6, to a restaurant for lunch. Breakfast the next morning was good, with waffles, biscuits and gravy, bacon, and sausage. Also available was fruits,...

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Thank mazeke
Reviewed 30 August 2016 via mobile

This hotel was clean but not really handy to anything. The shuttle took a long time so I jumped in a taxi. The restaurant choices were limited as I didn't have a car to drive. It is close to Hobby so if that is important to you it checks the box. Will try something else next time.

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Thank Bryce S
Reviewed 7 August 2016 via mobile

I have stayed here 2 times in 2 months. Both times Eric was the front desk agent who checked me in. He is great- very professional, polite, and friendly! Hotel lobby and room well maintained and extremely clean. I will continue to stay here when I am in the area.

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Helpful?
Thank Bree M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Houston hotel's location is perfect for business and leisure travelers, as we are situated near numerous Texas attractions and just minutes from major metro areas. Leisure travelers appreciate our Houston hotel's convenient location near Hobby Airport. Families and friends will be glad that our Houston hotel is within a short drive to Minute Maid Park, Toyota Center, Reliant Park and NASA Space Center. For great shopping, the Galleria Mall is the place to go in Houston. Our staff of Tourism Ambassadors are ready to show you the best of Houston. Our hotel's amenities include 24-hour shuttle service, hot deluxe breakfast, meeting facilities, and free wireless high-speed Internet access throughout the hotel. ... more   less 

Additional Information about Fairfield Inn & Suites Houston Hobby Airport

Address: 8730 Gulf Freeway, Houston, TX 77017 (Formerly Holiday Inn Express Houston - Hobby Airport)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $115 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Houston Hobby Airport 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Holiday Inn Express Houston - Hobby Airport Hotel Houston
Holiday Inn Houston
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Houston Hobby Airport staff and other travellers.
5 questions
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Questions? Get answers from Fairfield Inn & Suites Houston Hobby Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor - heard every movement from floor above.”
 of 5 bubbles gailb789, 30 Jan 2017 | Read review
“The 4th floor is quietest but being on the 3rd wasn't bad.”
 of 5 bubbles tlmillerinpa, 17 Jan 2017 | Read review
“Get a room away from the highway.”
 of 5 bubbles sec818, 16 Jan 2017 | Read review
“Small elevator. Rooms were back side facing rear parking lot, probably quieter than front facing frontage road and highway”
 of 5 bubbles ericmarvi2, 9 Jan 2017 | Read review
“Quieter rooms are toward the back parking lot. The hotel is on the I-45 service road, so those rooms along the front side are noisier.”
 of 5 bubbles JOhnh57000, 20 Nov 2016 | Read review
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