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I want to thank Elias Roman and JaviervGutierrez for giving me top notch service while I was in this hotel for 6 days. Their service made it worth my stay and assure my return.
The hotel was clean, AC worked great and low sound.
Thank Ruben C
Response from Tom M, General Manager at Crowne Plaza Houston Galleria AreaResponded 22 August 2016
Thank you for all of your positive comments and for mentioning two of our outstanding team members - I will be sure and let them know there superior service was appreciated!
We had a late check in and Josh was so kind and helpful. He made sure we got the best rate and was even accommodating with some unique requests. Josh and the others at the front desk have all beenextremely helpful.
Thank Alex R
Response from Tom M, General Manager at Crowne Plaza Houston Galleria AreaResponded 26 August 2016
Thanks for your great review - Josh is a great team member and I appreciate your comments! Please come back and stay with us again.
It's a nice hotel. The location is very convenient as it's easy access to everything without being inside the beltways where traffic is even worse. (It's Houston.) The rooms are nice and the beds are very comfortable. And the wi-fi worked just fine for me...More
Thank Mark K
Response from Tom M, General Manager at Crowne Plaza Houston Galleria AreaResponded 16 August 2016
Thank you for your review and the positive comments on our staff and service! We will be reviewing all of your comments and I thank you for taking the time to help us improve our hotel.
Have been in the hotel for 3 nights and it has been very pleasant. The hotel is in a good location, close enough to the Galleria that I have been able to shop and eat over there in the evenings, but not so close that...More
Response from Tom M, General Manager at Crowne Plaza Houston Galleria AreaResponded 24 August 2016
Thanks for the great review - we appreciate the positive comments on our guest service and friendless!
To be honest, the rest of the hotel was fine. The front desk staff was helpful, the restaurant bar area was good as well however the cleaning staff really drove me crazy.
The first day of cleaning, they didn't restock the towels - ok, one...More
Response from Tom M, General Manager at Crowne Plaza Houston Galleria AreaResponded 11 August 2016
Thank you for taking the time to write your review - I do apologize we did have some problems with the vendor that was supplying our towels - that has been resolved - but we should have been able to provide you with everything you...More
Additional Information about Crowne Plaza Houston Galleria Area
Address: 7611 Katy Fwy, Houston, TX 77024-2001
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range:US$111 - US$257 (Based on Average Rates for a Standard Room)
Hotel Class: 3.5 star
Number of rooms: 207
Awards & Recognition
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Shuttle Bus Service
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$111 - US$257 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#107 Business Hotel in Houston
Non-Smoking Rooms ,
Number of rooms
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Monday to Friday: all you can eat breakfast is around 16 plus tax. A La Crate is from $9 to $15 plus tax.
Saturday and Sunday: all you can eat breakfast is about $10 plus tax. A La Crate is from $9 to $15 plus tax.