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Hilton Garden Inn Houston NW America Plaza

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Traveller (93)
Room & Suite (179)
Pool & Beach (21)
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Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“front desk”(98 reviews)
“fire pit”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Houston NW America Plaza
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Houston NW America Plaza
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (847)
There are newer reviews for Hilton Garden Inn Houston NW America Plaza
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Traveller rating
627
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36
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14
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627
121
36
9
14
Show reviews that mention
All reviewsfront deskroad constructionfire pitgreat hotelrestaurant staffexcellent customer servicehotel staythe entire staffi highly recommend this hotelexcellent stayfitness centerconvenient locationbusiness tripfree breakfasthgibeltway
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11 - 15 of 807 reviews
Reviewed May 14, 2018 via mobile

This hotel is always great. The staff is always the same and Fernando is always welcoming and great. The staff is all great. The food is good and everything is clean. Fernando, Edgar and Marcelo are all the best. The 200 words is too much😀

Thank vluckie
Reviewed April 30, 2018 via mobile

Was probably the best hotel ive stayed in the area. Its very nice and beautiful inside and have Amazing staff. The bartender Edgar was a funny guy who was very well mannered and took care of his customers. Will be stay there again!

Thank Kenneth S
Reviewed April 29, 2018

i had a good experience in Hilton Garden Inn Houston NW America Plaza though it was one night stay but my stay was very fulfilling. I had space to carry out my morning devotion as if I was in my home.

Review collected in partnership with Hilton Garden Inn
Thank nkwous
Reviewed April 20, 2018 via mobile

I’d like to compliment the exemplary service provided by Kurwin and Oscar during my recent stay. I needed assistance with my car (keys locked in). Much to surprise they were able to handle the situation within 15 minutes. Thank you to the desk staff who...More

Thank Rick J
Response from HGI_NW_America_Plaza, Manager at Hilton Garden Inn Houston NW America PlazaResponded April 24, 2018

Thank you for your kind words. We are glad that Kurwin and Oscar could assist in a time of need! We are always proud of how they represent our hotel! We hope to see you again soon.

Reviewed April 18, 2018

This HGI (like most all) is excellent. Great amenities, people and service. Restaurant is top notch as well. I highly recommend this property to all, whether business or pleasure. I am a Diamond member and consider this HGI one of the best I have stayed...More

Review collected in partnership with Hilton Garden Inn
Thank timmB4292ZL
Response from HGI_NW_America_Plaza, Manager at Hilton Garden Inn Houston NW America PlazaResponded April 24, 2018

Thank you for your amazing review! We aim to represent the brand to the highest standard and are happy you took notice! We hope to see you again soon!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$88 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Houston
#4 Romantic Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$88 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Houston
#4 Romantic Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (93)
Room & Suite (179)
Pool & Beach (21)
Dining (19)
Amenities (46)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Patricia F
May 22, 2017|
AnswerShow all 3 answers
Response from joycelync2017 | Reviewed this property |
GBHI is at least an hour away (modest traffic conditions). Recommend the HGI at airport or HGI in Spring, TX (North Houston).
1
Vote
Neverstopb
July 8, 2016|
AnswerShow all 3 answers
Response from Luis_F_HGI | Property representative |
Hello, Thank you for your question. We unfortunately don't have pay per view here at the hotel. Thank you,
0
Votes
Neverstopb
July 8, 2016|
AnswerShow all 3 answers
Response from Steve K | Property representative |
We do not have pay per view movies. We have Direct TV and offer a large selection of channels.
0
Votes
Room Tips
"Stay on the backside of the hotel - major construction on the freeway on the front side of the hotel."
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"Can recommend the Jr Suite for extra room and place to work."
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"No noise heard from other rooms or highway considering it was by the highway."
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"Get your room temperature the way you want it ASAP"
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