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Holiday Inn Express & Suites Houston East

02/04/2017 03/04/2017
1 room 2 adults 0 children
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Holiday Inn Express & Suites Houston East
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46 Reviews from our TripAdvisor Community

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Showing 46: English reviews
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Reviewed 1 July 2016

I was told all about how Houston can have rough areas. This hotel, however, was in a decant area. I did not have any issues during my extended stay. The hotel essentially shares an area with a movie theater, Chili's Restaurant, and some other businesses. The rooms are newly renovated, and overall the appearance of the hotel is nice. The...

Thank McKenzie M
New Braunfels, Texas
Reviewed 7 June 2016 via mobile

Unfortunately i am unable to rate this property due to an issue we experienced before i arrived on the morning of June 5, 2016 please allow me to explain: My partner of 25-yrs is an employee of IHG at a Candlewood Suites. He placed a reservation for us 1-month ago as we were attending a friends 50th birthday bash. Since...

Thank Charley W
Ketan P, General Manager at Holiday Inn Express & Suites Houston East, responded to this review

I'm very sorry you had some issues with your reservations and were unable to stay with us. However, let's get some things correct, as per IHG Standards (taken directly from IHG website) on employee rates these are two of the standards that pertain to your situation. "•The employee who made the reservation must check in and stay at the hotel...

Washington DC
Reviewed 5 May 2016

Cannot recommend this hotel. Bed is comfortable, TV is big, AC works well. But it is 20 feet from 1-10 and the rooms facing the highway are INCREDIBLY LOUD. I stay in highway-adjacent Houston hotels all the time, and it is the worst soundproofing I have ever encountered. I left my first room instantly and begged for a room facing...

Thank 72worldtraveller
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Houston East, responded to this review

Dear 72worldtraveller, Thank you for your feedback regarding your stay at Holiday Inn Express & Suites Houston East, TX. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bed and air conditioning. However, we’re sorry we fell below your expectation regarding sound proofing and the noise...

Saskatchewan, Canada
Reviewed 3 May 2016

I was in town for a week and a half and stayed here because of the close proximity to many restaurants. I enjoyed my stay here and did not have any problems. The front desk staff and maids always greet you with a smile and hello. The rooms were clean and had nice walk-in tiled showers. The free breakfast consisted...

Thank Dinocu
Reviewed 14 February 2016 via mobile

Pros.... Nice renovation Large room Decor The receptionist (Charlotte) was a sweetie and very helpful Breakfast person was extremely polite Breakfast was good Shower was wonderful Cons... Ac in room is kinda loud I'm a photographer... I wish i could have done some of the artwork *smile*

Thank Robert C
Converse, Texas
Reviewed 25 January 2016 via mobile

This will be our third time staying here and many more to come. I forgot to review the 2nd time when they were redoing their front desk area and Nadia was a great help! Very polite and sweet, so I must say it is great to come back a third time an still see a great staff member still here!...

Thank Kbar86
Ketan P, General Manager at Holiday Inn Express & Suites Houston East, responded to this review

Thank you so much Kbar86 for the great comments. We certainly enjoy having you staying with us, and always striving to provide the best stays. I will look into the shower door you mentioned and have that fixed. Thanks again, and we hope to see ya'll again soon!

San Antonio, Texas
Reviewed 22 November 2015 via mobile

I loved the fact there really are 2 king size beds in the room and a ceiling fan! I realize that they are still doing a renovations on the property but it is going to be great when they are all done. Our room and been renovated it was modern with nice colors. The breakfast is one of the best...

Thank Jennifer M
Ketan P, General Manager at Holiday Inn Express & Suites Houston East, responded to this review

Thank you Jennifer for the great comments. We are looking forward to the completion of the renovations and the great new hotel we'll all enjoy. See ya'll again soon!

Reviewed 13 November 2015 via mobile

This hotel was so much better than I expected. Stopping for the night on a long trip, my husband and I just HAD to get out of I10 traffic and luckily chose this hotel. The staff was so nice, the room was well appointed and clean, shower was fantastic, and the room was surprisingly quiet. The only glitch is the...

Thank bethanny1
Ketan P, General Manager at Holiday Inn Express & Suites Houston East, responded to this review

Thank you very much for staying at Holiday Inn Express & Suites Houston East and for sharing your wonderful experience with us at our NEWLY RENOVATED hotel. We are thrilled to read that you enjoyed your stay and our services and amenities during your visit . We appreciate your warm wishes and are looking forward to welcoming you back soon...

Reviewed 29 September 2015 via mobile

Under construction and renovation, but not anything that interferes with your stay. Rooms are clean and comfortable. This hotel comes with a nice breakfast as well. Staff at the front desk were friendly and welcoming. This hotel is walking distance from a few restaurants

Thank LT_Dallas
Mguru367, General Manager at Holiday Inn Express & Suites Houston East, responded to this review

Hello LT_Dallas, I would like to thank you for your recent visit to Holiday Inn Express Houston East. Thank you very much for your wonderful comments about our clean and comfortable rooms. We are very proud of your NEWLY RENOVATED hotel and are glad to hear that it did not interfere with your stay as that is has been our...

Tyler, Texas
Reviewed 12 August 2015

As a front desk employee at another holiday inn i was very disappointed... I've never been to hotel with very rude front desk staff. The only one that was very friendly and actually greeted us was the new older lady who was training. But, other than that everything else was great! The rooms were very big and clean. Evelyn and...

Thank Sofia D
Mguru367, General Manager at Holiday Inn Express & Suites Houston East, responded to this review

Hello Sofia D, Thank you very much for your feedback. We really appreciate that. I am sorry for the inconvenience you had at the time of Check In and disappointing you with first impression. I will of course review with my team to find out where we dropped our ball. I can assure you that we are better known for...

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02/04/2017 03/04/2017
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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Our Houston East HotelElegance and incomparable service converge in perfect balance at the Holiday Inn Express(R) Houston East. Our contemporary facility's location off I-10 means you'll have easy access to downtown Houston, as well as to Bush International Airport and Houston Hobby Airport. Our hotel is within easy driving distance of many local businesses in the downtown area, the Port of Houston and Baytown. Because we want you to have an extraordinary stay, our Quality of Excellence award-winning hotel features the services you need, including 1,330 square feet of meeting space, a 24-hour business center & complimentary high-speed Internet access. Our hotel's location in East Houston also puts you near the Bayport Cruise Terminal and San Jacinto Monument. After your best night's sleep, you and your family can watch an exciting Houston Astros baseball game at Minute Maid Park or cheer on the Houston Texans football team at Reliant Stadium. Unlike most hotels in East Houston, we offer an array of complimentary amenities to guarantee a great stay, including a 24-hour fitness center, free access to a full-service fitness gym, and an outdoor pool. Start your day with our complimentary, Express Start Breakfast Bar which now includes hot items and our famous Cinnamon Rolls. For a relaxing trip to Houston, we invite you to Stay Smart at our Holiday Inn Express(R) hotel. We look forward to exceeding your expectations! ... more   less 

Additional Information about Holiday Inn Express & Suites Houston East

Address: 11460 East Freeway (I-10 East), Houston, TX 77029
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $146 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express & Suites Houston East 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
Holiday Inn Express Houston East Hotel Houston
Holiday Inn Houston
Hotel Style:
#79 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Houston East staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Houston East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel is okay if you are commuting.”
 of 5 bubbles Tiamo1988, 21 Jul 2015 | Read review
“I would probably ask for a room facing away from I-10.”
 of 5 bubbles TYOTP, 25 Sep 2013 | Read review
“If you have a computer, check availability and prices from the parking lot!”
 of 5 bubbles 252FranC, 6 Apr 2013 | Read review
“Don't forget your AAA card.....”
 of 5 bubbles jpb56, 30 Mar 2012 | Read review
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