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Hilton Garden Inn Houston Galleria Area

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#48 of 500 Hotels in Houston
Certificate of Excellence
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Hilton Garden Inn Houston Galleria Area
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567 Reviews from our TripAdvisor Community

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Showing 537: English reviews
A TripAdvisor Member
1 review
Reviewed 5 days ago NEWvia mobile

Comfortable, updated hotel. However, your best assets are your staff members. Ty at the front desk was quick with directions, local know-how, and he managed to call us an airport transfer that was a solid 20% discount on taxis and Uber - in a Mercedes S550 no less.

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Helpful?
Thank A TripAdvisor Member
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

Thank you for your excellent review. I agree that Ty is a shining star on our team. We appreciate your business and hope to serve you again soon!

Baton Rouge, LA, United States
Reviewed 2 weeks ago

As a regular traveler to the Houston area for business, the Hilton Garden Inn - Galleria is my "go-to" Hotel. Location, predictable consistent quality, and the HiltonHonor loyalty program advantages make this an ideal hotel to frequent. The staff has proven to be friendly, approachable, and accommodating. The complimentary shuttle to nearby restaurants and bars is very appreciated as a...

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Helpful?
Thank William C
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

We appreciate your excellent review! I am pleased to hear our hotel and amenities worked so well for you. We look forward to hosting you and the other travelers with your company in the future!

Houston, Texas
Reviewed 2 weeks ago

Overall stay was great...room and guest services was awesome. Will return soon as I can enjoyed the pool and all the other differnet amenities that the hotel had to offer.... Any time in Houston must stay Great area.. Beautiful building

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Thank 349denzals
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

We appreciate your review and are pleased to hear that you had such a great stay. We hope to serve you again soon!

Reviewed 3 weeks ago

I enjoyed my stay and spacious room at the Hilton Garden Inn. It's a great location near the Galleria if you'd like to pop over for dinner or shopping. I was disappointed that parking was not included in fees especially in the car centric state of Texas. Overall, it was a good experience.

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Thank 122whitneyr
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

We appreciate your review and are pleased to hear that you had a great stay overall. We hope to serve you again soon!

Port Isabel
Reviewed 3 weeks ago

This hotel satisfies every need you can expect from a great hotel. Clean, friendly staff, spacious. It was great for myself and my business partners. Locations is also very convenient. Would return to this hotel and definitely recommend.

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Helpful?
Thank brandonmC1135IB
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

We appreciate your positive review! I am pleased to hear our hotel and location worked so well for you. We look forward to hosting you again in the future!

Lufkin
Reviewed 4 weeks ago

Staff was very friendly and the price was very reasonable, it's pretty close to the galleria as well. The breakfast was great we liked the variety and service was excellent! I highly recommend this hotel!

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Helpful?
Thank Beatty1512
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

Thank you for your excellent review! I am pleased to hear you enjoyed your stay and enjoyed our breakfast. We hope to serve you again soon!

Tampa, Florida
Reviewed 4 weeks ago via mobile

Ingrid Abrego was amazingly nice and has a wonderful sense of humor. I was feeling sick today. My allergies were beating me up but Ingrid's positive energy made me feel better. She had me laughing and smiling the whole time I was having lunch. Please hire more people like Ingrid she's the best!!!! Oh yeah the hotel!!! Well, it's just...

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Thank george1906
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

We appreciate your review and are pleased to hear that you had such a great stay. We hope to serve you again soon!

Perth, Australia
Reviewed 2 November 2016

My first visit to Houston and certainly my last visit to the Hilton Garden Inn. I recently tried to stay in my own room here during a business trip and the hotel was overbooked "standard policy". Knowing full well that they were overbooked the hotel did not have the foresight to reserve a room at a nearby affiliate or competing...

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Helpful?
Thank SunburntViking
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

Thank you for your review. I apologize that you had such a negative experience. It certainly sounds like some mistakes were made on our end, and we want to make it up to you. Please contact me so we may speak further by calling the hotel and asking for the general manager. We hope to have another chance to give...

Detroit, United States
Reviewed 1 November 2016

We had a very nice time and we loved this hotel. We celebrated my aunt 71st birthday and the staff was awesome. Our rooms were already assigned and waiting for us to check in.bthe breakfast was great. I love the omelets the cook prepared.

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Helpful?
Thank Jasmin W
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

Thank you for your excellent review! I am pleased to hear you enjoyed your stay and enjoyed our breakfast. We hope to serve you again soon!

atlanta, United States
Reviewed 29 October 2016

Staff very helpful. Hotel is very dated. Beds uncomfortable. Rooms noisy. Food at resturant very good. Breakfast is worth it. Wait staff at breakfast are really great. Pool and hot tub need updating. Xxxxxxxxxxxxxxx

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Helpful?
Thank Kelle M
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

Thank you for your review. I am pleased to hear our staff took great care of you. We are finishing an upgrade to our pool this week. We appreciate your business!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of Uptown District, the Hilton Garden Inn Houston/Galleria Area hotel is surrounded by a lively mix of shops and restaurants. Our Houston hotel is steps from the prominent Galleria Mall offering excellent shopping and dining experiences. ... more   less 

Additional Information about Hilton Garden Inn Houston Galleria Area

Address: 3201 Sage Rd, Houston, TX 77056-6307
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $118 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston Galleria Area 3*
Number of rooms: 182
Reservation Options:
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Also Known As:
Hilton Garden Inn Houston Galleria Hotel Houston
Hilton Houston
Hotel Style:
#21 Romantic Hotel in Houston
#21 Family Hotel in Houston
#52 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Houston Galleria Area staff and other travellers.
6 questions
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Questions? Get answers from Hilton Garden Inn Houston Galleria Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet side of the hotel is the North side away from the mens club”
 of 5 bubbles SunburntViking, 2 Nov 2016 | Read review
“If you are upgraded to a suite, ask for one that does not have a connecting room. There is a bit of noise from the connecting room.”
 of 5 bubbles KayK616, 28 Sep 2016 | Read review
“We stayed on the 4th floor which was nice and quiet.”
 of 5 bubbles shawnd715, 24 Aug 2016 | Read review
“Make sure you ask about cleaning service, although you shouldn't have to”
 of 5 bubbles MarkMandeno, 11 Jul 2016 | Read review
“Very comfortable!”
 of 5 bubbles ladonnab850, 4 Jun 2016 | Read review
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