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Courtyard Houston by The Galleria

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#138 of 499 Hotels in Houston
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Courtyard Houston by The Galleria
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312 Reviews from our TripAdvisor Community

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Showing 294: English reviews
Dymchurch, United Kingdom
Reviewed 2 June 2014

On a recent visit to the NASA space centre I decided to spend a couple of nights at his comfortable hotel with members of my family. We had a very good stay and could pick no fault, not that we were looking for something to complain about as many people do. The staff were very friendly and attentive, the food...

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Helpful?
2Thank Roman S
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for the excellent review. We are so happy we had a chance to serve you when you were in Houston. It is our mission to provide the best service possible while providing a clean hotel to our guests. Thank you again for staying with us and we hope to see you back at our hotel again soon.

Dallas, Texas
Reviewed 30 May 2014

The stay was fine until check out. Had one night using a certificate and one at AAA rate, both nights included parking and breakfast. Upon checkout got a bill for parking but nothing else. I told him parking was included--he said he would credit me. I asked him about the second night, he said no charge for the entire stay....

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Thank jimtexas
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for taking the time to do a review of your stay. I am glad we had a chance to talk and get your issues resolved. We really hope to see you back at our hotel in the future. Thank you for staying with us.

Texas
Reviewed 28 May 2014

Loved our two day stay as a spot to explore Houston and environs. Nice clean room good breakfast downstairs A couple of blocks from the Galleria. Ample inside parking (extra charge) Would stay again if in the Area.

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1Thank Natandjaan
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for taking the time to write a review on our hotel. We are glad to hear everything was great with your stay. We can't wait to have you back at our hotel soon.

Miami
Reviewed 20 May 2014

During my stay I mistakenly came upon a staff area not meant for guests and was surprised to see a big sign on the wall obviously created by staff members themselves that declared that they wanted to be known as the friendliest hotel anywhere. After a five night stay there I must admit that in all of my travels I...

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Thank GeorgeFreqTraveler
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for the great review. Our hotel mission is to be the "cleanest and friendliest hotel." We live by this mission everyday. It would our pleasure to serve you and we hope to see you again soon.

Perth, Australia
Reviewed 12 May 2014

Texan hospitality at its best. I've stayed at Courtyard before while on business around the world. They do what it says on the tin. My room was good - typical Courtyard. And then there was that incident caused by this drunken English guy wreaking havoc in the corridors in the early hours, all I could hear was Andrew! Andrew! and...

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Helpful?
Thank Amish M
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for review. We apologize for the loud guest in the early monring hours. We try to make sure all of our guests respect each other as much as possible. Glad to hear this incident did not go on for long periods of time. We are happy to have you back in the future! We can't wait to serve...

Washington DC, District of Columbia
Reviewed 1 May 2014

I was in Houston for a funeral recently - this was no pleasure trip. But the hotel staff made it easier- they were consistently friendly, helpful, and considerate. My room was contemporary and clean, the location felt safe (including the attached parking garage), breakfast was pleasant with good healthy choices, and the wireless worked well in my room. The bedding...

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1Thank SingaporeGirl915
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Location is our number one attraction here at our hotel. It is very close to the galleria. However, our service and cleanliness of the hotel is probably the number one attraction in our guests' opinion. We love taking care of everyone coming to the galleria. We hope to see you again soon back at our hotel. Thank you

Wilmington, DE
Reviewed 27 April 2014

I've stayed at this Courtyard many times while in Houston on business. They do a nice job. There could have been better staffing at check-in as I had to wait a few minutes for them to handle other guests. My room was good - typical Courtyard. I like the bar service in the evening which allowed me to have a...

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1Thank Woodstock1968
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for taking the time to write a review on our hotel. We are happy to hear your stay and F&B experience was great. We apologize for the slow check-in experience. We will look into improving this portion of your stay. Thank you for letting us know and we look forward to having you back soon.

Houston, Texas
Reviewed 26 April 2014

This hotel is walking distance to the galleria mall and have restaurants also walking distance. The hotel is a bit dated and the gym is quite small (3 treadmills). When I stayed in March 2014 the hotel rates were also quite pricey (about $300 per night) and the parking is limited but connect to the hotel.

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Thank Rory R
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

We are happy to hear the location of our hotel is perfect for your shopping experience at the Galleria mall. It is a great feature of our hotel. Thank you for staying with us. It was our pleasure to serve you while you were here. We hope to see you again soon.

Reviewed 20 April 2014

This hotel was super friendly. The people were very accommodating and helpful. We used the hotel shuttle several times to bring us to the Galleria and to dinner. The restaurant and the concierge lounge have great food and service. Amber in the lounge really makes you feel at home even while you are staying in a hotel.

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Thank Heather R
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for the review. I believe you were talking about the Marriott full service hotel regarding the shuttle service and concierge lounge. We love to hear about our hotel when you stay with us next time. Thank you!

Memphis, Tennessee
Reviewed 13 April 2014

The hotel is easy to get to and is in walking distance to the Galleria Mall. The catering staff and food was very good. The catering staff service was great. Traveled here with a college baseball team for 3 night stay. I had a little problem checking in, but problem was resolved very quickly. I would recommend staying at this...

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Helpful?
Thank Al W
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

WOW! Thank you for the great review! We are so pleased to hear about your stay and that we were able to address any concerns right away. We take pride in our food and beverage offerings and assocaites. They love providing great food and service to all of our guests. Thank you!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly-renovated! The Courtyard Houston Galleria hotel has completed a full renovation! With stylish rooms and a new onsite Bistro, our hotel is a top choice among Houston Galleria hotels. Just one block from the Galleria Mall, our hotel offers rooms with plush Marriott bedding, free WiFi and flat-screen TVs with premium cable. Our King Rooms have pullout sofas and our Suites have convenient microwaves and mini-fridges. Our redesigned lobby is equipped with comfy seating and interactive GoBoard(R) with the latest news, traffic and weather. The highlight of our lobby is the brand-new Bistro where we're serving up healthy breakfast options and Starbucks coffee. Stop by in the evening for our delicious dinner menu and full bar. We're a great choice for meetings with flexible event space, custom catering options and A/V technology. Our outstanding service and new amenities truly set us apart from other Houston Galleria hotels. ... more   less 

Additional Information about Courtyard Houston by The Galleria

Address: 2900 Sage Rd, Houston, TX 77056-6007
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $132 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston by The Galleria 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Courtyard By Marriott Houston By The Galleria Hotel Houston
Courtyard Houston Galleria
Houston Courtyard
Houston Marriott
Hotel Style:
#20 Green Hotel in Houston
#54 Business Hotel in Houston
#73 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Houston by The Galleria staff and other travellers.
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Questions? Get answers from Courtyard Houston by The Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had a room on fourth floor, and it was spacious and quiet.”
 of 5 bubbles Richard_Henderson, 15 Dec 2016 | Read review
“All rooms are high (over garage), typical Courtyard”
 of 5 bubbles N92MZmarkc, 5 Apr 2016 | Read review
“Higher floor was quiet, the parking garage is tight but will fit Chevy Suburban sized vehicles.”
 of 5 bubbles TexasTravels91, 17 Mar 2016 | Read review
“Upper Floors south side”
 of 5 bubbles OSUfanHouston, 24 Feb 2016 | Read review
“lower floor to avoid long waits at elevator.”
 of 5 bubbles ChipNewton, 17 Feb 2016 | Read review
5 of 5