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Courtyard Houston by The Galleria

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#128 of 500 Hotels in Houston
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304 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Chatham, Canada
Reviewed 13 May 2016 via mobile

The rooms are clean, but not overly large. Instead of a proper closet there is a separate wardrobe closet which would be sufficient for 1 person for a few days or a couple for a night or two. Luckily I was away from the ice machine near the Eleanor's as it was extremely loud. The hotel is in an odd...

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Helpful?
Thank greaume
Nick G, Front Office Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for your response greaume, It is always our goal to provide the best stay for all of our guests, and I'm extremely happy you thought our staff was able to meet that goal! As far as location is concerned, our alleyway can be a little tricky to find especially with the signage in place so we are actively...

Redding, California
Reviewed 7 May 2016

From the moment I walked in, I was greeted by everyone at the front desk and treated exceptionally well. It has been a long time since I've been to a hotel where the staff actually went out of their way to make me feel privileged. From the room upgrade to the free soda! Cody was superbly professional and if I...

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Helpful?
1Thank JJS75
Amy B, Front Office Manager at Courtyard Houston by The Galleria, responded to this review

Dear JJS75, Thank you for taking the time to write a review of our property. Thank you for your wonderful comments about Cody! We love having him as part of our team, he brings a lot to the table. I am glad to hear that you would stay with us again in the future. Thank you, Amy Belzeski Front Desk...

london
Reviewed 3 May 2016

good nights sleep. room was spacious and clean and quiet. walking distance to a couple of bars/restaurants/shops so good if you want to have a drink with dinner. staff were friendly and efficient. would go back

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Helpful?
Thank lancasterlondon
Amy B, Front Office Manager at Courtyard Houston by The Galleria, responded to this review

Dear lancasterlondon, Thank you for writing a review of your stay with us. I am happy to hear that you would continue to stay with us in the future! Have a great day. Thank you, Amy Belzeski Front Desk Manager

Oklahoma City, United States
Reviewed 25 April 2016

Average for a Courtyard. Bed was good. Room was clean. Staff very helpful. Did not have a full service bar after 10pm. Lobby décor okay, but a little too modern. I prefer overstuffed chairs and old-fashioned decor. I might stay here again if the price is right.

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Helpful?
1Thank Darryl I
Nick G, Front Office Manager at Courtyard Houston by The Galleria, responded to this review

Darryl I, TRhank you for choosing our property for your stay in the Galleria area. I wanted to thank you for the kind comments regarding our staff at the property! One of the things we pride ourselves on is being the cleanest and friendliest property! I'm sorry to hear the décor was a little too modern for your taste. All...

San Marino, California
Reviewed 16 April 2016 via mobile

Galleria location is always a great area to stay BUT the parking fees is ridiculous. Ranging from $16-$35 a night.Honestly i wouldn't stay in hotel that charge that much and those who charge resort fees. It's a rip off . When this particular location courtyard offering the package rate, $107 including parking , breakfast for 2 and wifi. I booked...

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Helpful?
1Thank jt93664
Amy B, Front Office Manager at Courtyard Houston by The Galleria, responded to this review

Dear jt93664, Thank you for taking the time to give us such a detailed review of your stay with us! We appreciate all of the feedback. I am happy to hear that you enjoyed our renovation we completed in November! We love being able to provide our guests updated rooms. We appreciate your business and would love to host you...

Reviewed 5 April 2016

My extended stay was saved by what I'm told what the return of the GM after a day off. A leaking ice machine (serious fall hazard), lack of change for guest laundry & shortage of help in the Bistro made for a disappointing evening. The following day the machine appeared to be fixed and a floor dryer in place, the...

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Helpful?
Thank Mark C
Amy B, Front Office Manager at Courtyard Houston by The Galleria, responded to this review

Dear Mark C., Thank you for taking the time to write a review of your stay with us. I am sorry that there were many different issues you faced throughout the evening. I am glad to hear that our General Manager Adrian Aguirri saved your stay! We learn a lot from watching our leaders be great. Have a good day!...

Houston, Texas
Reviewed 31 March 2016

I arranged a last minute use of the conference space at this hotel and the staff was amazing. Katie, our sales coordinator, did an awesome job of getting everything set up quickly and efficiently, and the rest of the staff was very accommodating as we had to move meals/snacks around when our schedule changed. Kudos to the entire staff, from...

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Helpful?
1Thank Billie77077
Amy B, Front Office Manager at Courtyard Houston by The Galleria, responded to this review

Dear Billie77077, Thank you for taking the time to review our hotel and make such great comments about our staff! We love having Katie aboard, she brings so much to the team. I am glad she was able to accommodate you and your group. We appreciate your business and hope you continue to stay with us in the future. Thank...

Saint Louis, Missouri
Reviewed 31 March 2016

I had to travel on my birthday for a meeting and Erin at the front desk was kind enough to have the entire hotel staff sign a birthday card and give me two free drinks. It was a very thoughtful gesture and I appreciated it.

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1Thank Wana2
Amy B, Front Office Manager at Courtyard Houston by The Galleria, responded to this review

Dear Wana2, Thank you for taking the time to write us such a sweet review! Even though you had to travel on your birthday, I am glad Erin was able to help you celebrate. We hope that you will remember it for many more birthdays to come! Have a great day. Thank you, Amy Belzeski Front Desk Manager

Wilmington, DE
Reviewed 28 March 2016

I had a poor experience at this hotel in the fall but since I have been regularly staying there for over 10 years, I decided to try them again. Their renovation in the lobby was completed so they now have the new bistro. The rooms were refreshed as well. The fitness room is still small; the A/C wasn't working properly...

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Helpful?
Thank Woodstock1968
Amy B, Front Office Manager at Courtyard Houston by The Galleria, responded to this review

Dear Woodstock1968, Thank you for taking the time to review your stay with us. I am happy to see that your stay improved from the last visit! We are glad you enjoyed the renovations it had been great to see it completed. We appreciate your business and hope to see you in the future. Thank you, Amy Belzeski Front Desk...

Texas
Reviewed 17 March 2016

While this hotel is a little difficult to find, it offers nice clean rooms and great staff. Check in was quick and efficient with the great front desk staff. The rooms were very comfortable and extremely clean. The beds could have used new mattresses. They were okay but not very comfortable. The TV had a 32" screen which was not...

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Helpful?
Thank TexasTravels91
Amy B, Front Office Manager at Courtyard Houston by The Galleria, responded to this review

Dear TexasTravels91, Thank you for taking the time to write us a review! I am glad to hear that you would return to stay with. By the end of the month, we will be adding new mattresses to our rooms and I hope you will come back and try them out! Have a good day. Thank you, Amy Belzeski Front...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly-renovated! The Courtyard Houston Galleria hotel has completed a full renovation! With stylish rooms and a new onsite Bistro, our hotel is a top choice among Houston Galleria hotels. Just one block from the Galleria Mall, our hotel offers rooms with plush Marriott bedding, free WiFi and flat-screen TVs with premium cable. Our King Rooms have pullout sofas and our Suites have convenient microwaves and mini-fridges. Our redesigned lobby is equipped with comfy seating and interactive GoBoard(R) with the latest news, traffic and weather. The highlight of our lobby is the brand-new Bistro where we're serving up healthy breakfast options and Starbucks coffee. Stop by in the evening for our delicious dinner menu and full bar. We're a great choice for meetings with flexible event space, custom catering options and A/V technology. Our outstanding service and new amenities truly set us apart from other Houston Galleria hotels. ... more   less 

Additional Information about Courtyard Houston by The Galleria

Address: 2900 Sage Rd, Houston, TX 77056-6007
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $134 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston by The Galleria 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Courtyard By Marriott Houston By The Galleria Hotel Houston
Courtyard Houston Galleria
Houston Marriott
Houston Courtyard
Hotel Style:
#20 Green Hotel in Houston
#54 Business Hotel in Houston
#73 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Houston by The Galleria staff and other travellers.
4 questions
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Questions? Get answers from Courtyard Houston by The Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are high (over garage), typical Courtyard”
 of 5 bubbles N92MZmarkc, 5 Apr 2016 | Read review
“Higher floor was quiet, the parking garage is tight but will fit Chevy Suburban sized vehicles.”
 of 5 bubbles TexasTravels91, 17 Mar 2016 | Read review
“Upper Floors south side”
 of 5 bubbles OSUfanHouston, 24 Feb 2016 | Read review
“lower floor to avoid long waits at elevator.”
 of 5 bubbles ChipNewton, 17 Feb 2016 | Read review
“Do not patronize a this hotel based on the poor service they provided to me.”
 of 5 bubbles SurinderS704, 12 Nov 2015 | Read review
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