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Comfort Suites

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52 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites
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Showing 50: English reviews
Derbyshire
Reviewed 10 June 2014

We booked this hotel because of the good reviews on Tripadvisor. We were not disappointed, on check in the staff were very pleasant and gave us a free upgrade. The room was on the 3rd floor and was very spacious and comfortable, we had the biggest bed we have ever seen and found it comfortable, we also had a fridge,...

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Helpful?
Thank Karen C
Falfurrias, Texas
Reviewed 29 May 2014

And to clear the air before we begin, this is the Comfort Suites right of the Sam Houston Toll Road, close to the Bush Intercontinental Airport. Matter of fact here's the exact address so that there will be NO doubt as to where this hotel is so that one can avoid it in the future. 1350 N. Sam Houston Parkway...

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12Thank Elisio M
GM_Lucy14, General Manager at Comfort Suites, responded to this review

Dear Guest, I would like to get some information about you due to our system does not indicate that you stayed at Comfort Suites. Please email me back with a confirmation number of your stay. I am not sure why my name is being spoken in such a mannor considering the fact that I am on Property everyday. I take...

Detroit, Michigan
Reviewed 18 May 2014

When I arrived to check in, the desk clerk assigned me a room, but when she tried to process the key, discovered there was already someone in that room, so had to start over again and give me a different room. When I did get to my room, I thought the room was already occupied: the lights & TV were...

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10Thank Richard48220
Ree A, General Manager at Comfort Suites, responded to this review

Looking into information Sir I was unable to locate you in our system I believe you stayed at a different Comfort Suites. Our Rooms get inspected daily to make sure our guest stay is comfortable. I also looked for any guest complaints and non were brought to the Hotel staff on that day. If you wish to speak more on...

Pflugerville, Texas
Reviewed 16 May 2014

Budget cuts have forced our business excursions to cut expenditures, which is not really a bad thing. Stayed at Comfort Suites with large group. Room was very comfortable and large. I felt very spoiled with all that space to myself. Complimentary breakfast wasn't too bad - usual fare. The only problem was the check-in and -out. We had a large...

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Helpful?
Thank luv2travelMAP
Ree A, General Manager at Comfort Suites, responded to this review

We appreciate that the group choosed Comfort Suites for there stay. I do want to apologize for the check in process. On this group in piticular we had to make name changes and gather all information from the guest who would be accommodating the room due to how the rooms were blocked under a different name. We did the best...

Cool Springs, Tennesee
Reviewed 30 April 2014

Have stayed at this particular Comfort Suites many times over the last year as the energy company I work for is headquartered in Houston. Girl by the name of Lucy "runs" the place and she's all talk and NO action. With each stay there is more and more items in the rooms that require attention or things that need to...

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9Thank GermanFarmBoy B
Ree A, General Manager at Comfort Suites, responded to this review

Dear Guest, I would like to speak with you about your comment that was made about the hotel and ( Lucy ). I would also like to know your name and company so I can get more information. Any issues that was brought to my attention were taken care of in a timely matter. Rooms are inspected by my Assistant...

Fresno, CA
Reviewed 11 April 2014

I stayed at this property a few months ago. The Heating did not work in several rooms but the staff refused to acknowledge that the Heating did not work. Temperature inside the room dropped below 50 F. To top it off Choice Hotels has refused to acknowledge the problem and refused to acknowledge my stay there. I still have my...

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9Thank C2H5OHFresno_CA
Grand Forks, North Dakota
Reviewed 14 February 2014

We stayed here both going and coming home from our vacation. Waited 1 hr. 15 minutes for the shuttle to pick us up from the airport. On the way back, waited an hour. Luckily we didn't have this problem with the morning shuttle. Desk service was also slow. We will not stay here again.

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8Thank deltada
calgary
Reviewed 1 February 2014

Got a great price on Expedia so decided to stay the one night as they have shuttle service to the airport. Dropped off our rental car early so we would not have the hassle flight morning. Shuttle was friendly, front staff friendly. Room was ok but could hear nothing but the traffic all night long and the people stomping up...

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1Thank travelingmarCalgary
Fresno, CA
Reviewed 6 December 2013

The hotel is reasonably clean and neat. But, the heating system does not work. The room is already down to 63 degrees F at 7:00 PM and the temperature is still dropping. The front desk says they can't do anything about it and pretends that it's a big surprise to them. But, other reviews mention they same problem. And, the...

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2Thank C2H5OHFresno_CA
Tyler, Texas, United States
Reviewed 20 November 2013

We have stayed a week at this hotel, my boyfriend was taking a class in one of the meeting rooms. the property is very well maintained, rooms very nice and comfortable. i had a problem with the heater in my room so i went to the front desk and the Sweet and professional desk clerk Mimi, immediately said lets go...

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Thank Lisa H

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Comfort Suites

Address: 1350 N Sam Houston Pkwy E, Houston, TX 77032-2932
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $96 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 72
Reservation Options:
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor”
 of 5 bubbles larryw488, 16 Jun 2016 | Read review
“Go someplace else”
 of 5 bubbles Babba, 20 May 2016 | Read review
“Get a room on the back side of the hotel so you don't hear the highway all night”
 of 5 bubbles Marc_C55412, 14 May 2015 | Read review
“Rooms on the 3rd floor do not get too much noise from the main road outside. The swimming pool is close to the road so the noise would be a little off putting. Take the option of the breakfast if offered.”
 of 5 bubbles KarenC53, 10 Jun 2014 | Read review
“Ask for a room on the south side, away from the highway. Others in my party were on the north side and complained about the noise from the traffic.”
 of 5 bubbles luv2travelMAP, 16 May 2014 | Read review
5 of 5