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MainStay Suites Texas Medical Center/Reliant Park

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MainStay Suites Texas Medical Center\/Reliant Park
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273 Reviews from our TripAdvisor Community

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There are newer reviews for MainStay Suites Texas Medical Center/Reliant Park
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Showing 265: English reviews
Reviewed 6 July 2015

The staff was nice and friendly and a good bus service to the Medical Center. They have free coffee all day and a nice in hotel store with snacks and amenities. They had good rooms with a tv and DVD player. Their DVD selection was nice and they are free to rent taking the stress of the hospital away. The...

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1Thank Eric F
San Angelo, Texas
Reviewed 2 July 2015

My two kids and I stayed at the MainStay Suites Medical Center this past weekend. The hotel does not clean your room unless you request it. Upon request, they only do light housekeeping like replace your towels, soaps, etc. They do not clean the rooms until after you check out. We requested housekeeping. We came home after 10pm one night...

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5Thank AvidUSTraveler
Michigan
Reviewed 30 June 2015

We stayed here due to proximity to family. Most guests are here for the medical center. The staff knows this, and seems to really take care of their guests. They happily answered any questions I had about the area. The shuttle driver seemed to genuinely care about his passengers, taking care to make sure they got where they needed to...

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Thank wannatravelMI
Fort Smith, Arkansas
Reviewed 25 June 2015

I had to take my sister to Memorial Hermann to have spinal surgery. This was an emergency and we had no information as to when the surgery would be performed and how long the hospital stay would be. I originally booked for 2 nights and I had to get a room each day as they were booked up. Luckily I...

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1Thank Robert S
Ontario, California
Reviewed 25 June 2015

Mainstay is a really nice hotel to stay in. It is very close to the medical center and they even have a shuttle that can take you there and back. One of the drivers, ED, is really cool. I thought he was mean at first, but turned out to be so nice and made every ride a lot better.

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Thank Davon W
Reviewed 13 June 2015

Incredibly this 2 star motel has the audacity of requiring a 150.00 authorization on your debit card. This is in addition to what you paid Priceline for the room. This is completely irrational and inappropriate. When Priceline tried calling about it they would not talk to Priceline. Priceline then actually cancelled the reservation and refunded the money. They said they...

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1Thank Carlos M
Lake Worth, Texas
Reviewed 13 June 2015

This hotel is a very good place to stay when alone going to md Anderson the shuttle makes it very nice,ED the driver made it so much better while there during the floods he made sure I had food and got to where I was going I will stay here again clean and nice place, Wandah

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1Thank Wanda G
Hurst, Texas
Reviewed 1 June 2015

this is an extended stay hotel. it is very close to the Houston VA hospital and MD anderson hospital. it is also close to Houston's museum district. it is an older hotel, but has complimentary breakfast characteristic of other choice hotels the rooms have kitchens and the beds are comfortable. it may not be the best part of Houston, but...

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Thank diane m
Houston, Texas
Reviewed 23 May 2015

I booked the room for two day , had change in my plan and you would not refund my money on card. very disappointment in your policy . If you plan were change you would not to paid for something ,this is poor policy .

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1Thank steaven1
Alamogordo, New Mexico
Reviewed 20 May 2015 via mobile

Woke up to Houston Police at our door. Our car, parked in the parking lot that has surveillance cameras, was broken into. The hotel has cameras but screens are locked in an office. Night personal can not keep an eye on parking lot. So they can just watch after the matter. The manager would not given us a break, said...

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1Thank melshoe

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about MainStay Suites Texas Medical Center/Reliant Park

Address: 3134 Old Spanish Trl, Houston, TX 77054-2215
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $93 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Texas Medical Center/Reliant Park 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Mainstay Suites Texas Medical Center/Reliant Park Hotel Houston
Houston Mainstay
Mainstay Suites Houston
Hotel Style:
#31 Best Value Hotel in Houston
#71 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Texas Medical Center/Reliant Park staff and other travellers.
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Questions? Get answers from MainStay Suites Texas Medical Center/Reliant Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great place to stay if receiving long-term medical help.”
 of 5 bubbles ronnaleen, 6 Jan 2017 | Read review
“We only stayed on the ground floor.”
 of 5 bubbles 493rickb, 14 Nov 2016 | Read review
“Great hotel with reasonable prices near all hospitals”
 of 5 bubbles moonflowers, 3 Jul 2016 | Read review
“If you use your standard credit card to hold room; the hotel has a problem if you choose to pay with another card.”
 of 5 bubbles L8479MHpatriciag, 2 May 2016 | Read review
“This hotel is located in a semi- industrial area. You will need to use the shuttle to go to area restaurants.”
 of 5 bubbles 599RobertB, 4 Mar 2016 | Read review
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