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Courtyard by Marriott Houston Brookhollow

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Traveller (36)
Room & Suite (22)
Dining (5)
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Overview
  • Excellent25%
  • Very good33%
  • Average22%
  • Poor15%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
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Rooms
May 6May 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (163)
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All reviewssliding closet doorslept really wellspecial shoutbreakfast and dinnergreat hotel and staffstayed at the marriotttv channelsquiet roomstayed for one nighttoilet paperfitness centeroutdoor poolevery staff memberhouse keepingcorner roomfirst floorexcellent customer service
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21 - 25 of 157 reviews
Reviewed 1 February 2017 via mobile

If you're a stickler for manners and professionalism, this may not be the place for you. The young lady that checked me in was way too unprofessional and there was no acknowledgment of my Marriott loyalty. Then she promptly proceeded to tell me that I...More

Thank Cidee
Response from CYBrookhollowGM, General Manager at Courtyard by Marriott Houston BrookhollowResponded 3 February 2017

I am very sorry that your experience in our hotel was not what you, or I, would expect in terms of service. We do train our team members to offer the 4 PM late checkout to all Platinum Marriott Rewards Members, and retraining on this...More

Reviewed 30 January 2017

Nice location with plenty of restaurants around, my room was clean, service was friendly, check-in & out were smooth... My room also had a small fridge. Breakfast was not included, but the on-site bistro was great.

Thank elturcogrande
Reviewed 26 January 2017

The rooms are very neat and tidy. Staff super friendly. We stayed for two days while house hunting. Very convenient location for the entire Houston North area. Great restaurants at every turn. The pool was the bomb!

Thank Robert G
Reviewed 18 January 2017

Nice stay. The room was basic, but clean and comfortable. I only stayed for one night, so I didn't use most of the amenities, but I did eat in the cafe area for breakfast, and it was very good. The service throughout was excellent. Everyone...More

Thank NC2NYC
Reviewed 17 January 2017 via mobile

Place was good for the right price. Looks clean and staff was helpful. They have the usual accomodations like small refrigerator, tv and free wifi...They have swimming pool and fitness center. In house American Restaurant is open at 7:30 am for breakfast till 11pm and...More

Thank Runningnurse71
Response from CYBrookhollowGM, General Manager at Courtyard by Marriott Houston BrookhollowResponded 19 January 2017

Thank you for your review, and the compliments on cleanliness and our staff! We appreciate your business, and look forward to hosting you on future trips to Houston. Chris Pomilla, General Manager

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Restaurant
Bar/Lounge
Details
Price range
US$82 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$82 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (36)
Room & Suite (22)
Dining (5)
Questions & Answers
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Amanda B
10 October 2014|
Answer
Response from CYBrookhollowGM | Property representative |
The rooms were all renovated last year with new carpet, paint, window treatments, furniture and lighting. I can assure you that the professional pictures are an accurate representation of our hotel. Being an older building... More
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Votes
Room Tips
"ask for a room facing the courtyard/pool, away from 610"
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"We had a first floor room with easy access from "F" entrance and no road noise"
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"Backside is less noisy but those rooms do have road noise too."
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"Rooms on the north face T C Jester, a busy surface street. Generally quiet, loud vehicles can be heard."
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