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Courtyard by Marriott Houston Brookhollow

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Courtyard by Marriott Houston Brookhollow
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146 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard by Marriott Houston Brookhollow
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Showing 141: English reviews
Reviewed 27 January 2016

I recently visited this location with a huge group of my colleagues from New Orleans and I would like to shine a spotlight on a beautiful young lady that was helpful, kind, and very knowledgeable not only of the business but the surrounding areas to give me ideas of what to do in my personal time. Joi was professional and...

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Helpful?
Thank Quatasha A
CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

We appreciate your business, and your taking the time to complete a review. I will be sure to pass along the compliments to our team, as they do work hard to earn every guest's business with their service. Chris Pomilla, General Manager

Houston, Texas
Reviewed 27 November 2015

Great staff!!My wife and I were in visiting family, and decided stay the night relaxed. We requested a room on the highest floor and the staff was able to make that happened. Everyone was so friendly!! Check in was easy!! Will return!

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1Thank Gem1133
CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

Thank you for your review. We do everything we can to accommodate requests and make your stay an enjoyable one. Chris Pomilla, General Manager

Pittsburgh, Pennsylvania
Reviewed 15 October 2015

When coming off the highway pay close attention because it is very easy to pass up this Courtyard Marriott. Located across the street from a strip club and a Mexican restaurant there isn't a lot going on in this area of Houston. At least the parking is free, however, the rates are expensive for what you are getting. I stayed...

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Thank MaraK498
CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

We appreciate your review, and while it may appear that in our exact location there is not much to do, as we are located in a very commercial/business area, within 10 minutes you can reach the Houston Heights, Washington Avenue/Rice Military, and Uptown which have the very best in dining and shopping that Houston has to offer. We are currently...

Tampa, Florida
Reviewed 21 September 2015

Sometimes just doing your job is more than enough. Thank You Taneshia for doing just that!!!! Great customer service! I really appreciate the fast check in and your proffesionalism. You are truly a fine representation of the Marriott brand!

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Thank 87jerseygirl
CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

Job number one is taking care of our guests. Thank you for your business and for your review. Chris Pomilla, General Manager

Laytonsville, Maryland
Reviewed 5 September 2015

As an experienced Courtyard guest (Gold Elite) I believe this one is above average. Note-my expectation standards for any Marriott property are high and that consistency is part of what I value- no big surprises. This Courtyard offered Friendly efficient check in, good parking, clean inviting Bistro, nicer than average pool, and well stocked mini Market. Housekeeping was perfect in...

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Helpful?
Thank PapalBull
CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

Thank you very much for your business and kind review. We know that our Marriott Rewards Elite Members are very knowledgeable about the Courtyard Brand and service. Compliments from our Elite Members are very high praise. Chris Pomilla, General Manager

Detroit, Michigan
Reviewed 25 August 2015

Its an avg hotel. Nothing special. I was not crazy about the location, Room was clean and bed was nice. Bar closed way to early. The people were very friendly. Lots of parking and close to the freeway.

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Thank Joe M
Reviewed 15 August 2015 via mobile

Nice hotel with Outdoor pool. No complementary coffee and bar closes early to get one there. A bit complicated with the billing process, but willing to solve it and did it as promised. Rooms have plenty of room. Limited selection of TV channels.

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Helpful?
Thank Fernando A
CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

Thank you for taking the time to review our property. While complimentary coffee is still available in room, we do offer Starbucks 24/7 in our lobby. Channel selection is something we are continueously looking to upgrade, and Marriott has some exciting in room entertainment options coming soon to all properties. We look forward to hosting you on future trips to...

Savannah, Georgia
Reviewed 12 August 2015

Every time I'm in town and need a clean, comfortable, convenient location to host an employee training or event - I can rely on the expert care and service of the team at the Courtyard by Marriott. I've worked with both Jacquan Moses & Lisa Holdman in the Sales Team and I can say confidently, I've never gotten BETTER service....

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Thank kspelman
CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

Thank you for your kind words about our service. Lisa as leader of our Sales Team embodies service and attention to detail, and we are very proud to have her on our team. Our beautiful pool area does make for a nice view, so great tip you added. We look forward to hosting you on future trips and visits to...

Louisiana
Reviewed 8 August 2015

Hotel is a little off the path from where I was working but I entered in to a very nice clean hotel with a great cafe in there in which they serve Starbuck coffee and breakfast and dinner. Pretty quiet during the day. Nice open courtyard for swimming for the kiddos. Small gym. The only drawback is there are only...

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Helpful?
Thank jthwrh
CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

Thank you for completing a review and for the very nice remarks about our property. Our lobby Bistro and pool area are two of our best features. With lack of zoning restrictions in Houston, there is unfortunately little control over types of busineses that can end up near each other. We look forward to seeing you on future trips to...

Fort Worth, Texas
Reviewed 7 August 2015

This Courtyard is OK... not bad not Great. For the price I paid I expected it to be maybe a little nicer but again it was not a bad spot....... just ok. the restaurant / bar was nice and clean although a little pricey. NOTE: below the meter would not allow me to select anything better than Average although the...

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Thank Reford B
CYBrookhollowGM, General Manager at Courtyard by Marriott Houston Brookhollow, responded to this review

We appreciate your business and your taking time to review our property. We know that everyone has a building but the service is what can separate us from our competitors. We look forward to hosting you on future trips to Houston. Chris Pomilla, General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The new state-of-the-art lobby at Courtyard by Marriott Houston Brookhollow provides flexibility and choices for our guests. We offer a new lobby with inviting spaces to work or relax in, complimentary Wi-Fi and easy access to the latest news, weather and airport conditions via our GoBoard, or individual media pods. Eating space meets meeting space at The Bistro - Eat. Drink. Connect; with a variety of fresh, made-to-order breakfast, dinner, and beverage selections, including 24-Hour Starbucks coffee and specialty beverages. Recharge in our Fitness Room and tropical outdoor pool & patio. The Business Center and The Market are available 24 hours. We are conveniently located to easily reach all Houston has to offer, including The Galleria and Downtown Houston. ... more   less 

Additional Information about Courtyard by Marriott Houston Brookhollow

Address: 2504 North Loop West, Houston, TX 77092-8901 (Formerly Courtyard Houston Brookhollow)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $99 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard by Marriott Houston Brookhollow 3*
Number of rooms: 197
Reservation Options:
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Also Known As:
Courtyard By Marriott Houston Brookhollow Hotel Houston
Houston Courtyard
Houston Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard by Marriott Houston Brookhollow staff and other travellers.
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Questions? Get answers from Courtyard by Marriott Houston Brookhollow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room facing the courtyard/pool, away from 610”
StefanTC, 7 Dec 2016 | Read review
“We had a first floor room with easy access from "F" entrance and no road noise”
mattcH5228EQ, 3 Sep 2016 | Read review
“Backside is less noisy but those rooms do have road noise too.”
TeacherDoris, 27 Jul 2016 | Read review
“Rooms on the north face T C Jester, a busy surface street. Generally quiet, loud vehicles can be heard.”
The_Real_Birdcatcher, 23 Jul 2016 | Read review
“Don't stay here”
JimP32778, 19 May 2016 | Read review
5 of 5