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DoubleTree by Hilton Hotel Houston Downtown

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Traveller (157)
Room & Suite (79)
Dining (4)
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Overview
  • Excellent36%
  • Very good30%
  • Average18%
  • Poor10%
  • Terrible6%
Travellers talk about
“allen center”(21 reviews)
“hobby center”(19 reviews)
“corner room”(34 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Houston Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel Houston Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,279)
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Traveller rating
415
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415
365
236
133
84
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All reviewsallen centerhobby centercorner roomvalet parkinghouston downtownvalet staffshuttle servicebusiness tripbreakfast buffetthe room was nicefree shuttlebusiness centerfitness centerenjoyed my stayconciergeproximityconference
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1 - 5 of 1,233 reviews
Reviewed 5 days ago via mobile

I came to Houston this weekend to see Hamilton and treat my kids to something extra special. Here's what has went wrong * First valet guy couldn't even be bothered to come to me to get my keys let alone smile or care at all....More

Thank Ivysmama
Response from Shelly M, Front Office Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 3 days ago

Valued guest thank you greatly for your feedback. I sincerely apologize we were unable to meet and exceed your expectations. The service received was certainly unacceptable. Unfortunately the gift shop is privately owned with a closing time of 10pm. I am sorry this was not...More

Hotel's Favourite
Reviewed 2 weeks ago via mobile

This is our first night but the double tree has already excelled itself. On arrival we received texts checking everything is ok and warm cookies. Then we get a free shuttle downtown courtesy of Hayley. Then we see the two hardest working barman in Houston...More

Thank js22222
Response from Militza O, Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 2 weeks ago

Thank you for taking the time to write this review. Here at the DoubleTree by Hilton Houston Downtown we take pride on what we do and to hear that we have succeeded, brings us a lot of joy. We strive to create rewarding experiences like...More

Reviewed 5 days ago

Great location, warm, friendly and professional staff. Large rooms - great beds with great TV reception...hot showers. Great breakfast buffet, wide variety of fruits, cook to order eggs upon request and good drinks in the bar.More

Review collected in partnership with DoubleTree by Hilton
Thank moyervides
Response from Militza O, Manager at DoubleTree by Hilton Hotel Houston DowntownResponded yesterday

What a wonderfully detailed account of your stay. Your experience is exactly what we strive for with all of our guests. Every team member is here for one reason and that is to ensure you have an "extremely satisfying" stay! We hope to see you...More

Reviewed 6 days ago via mobile

I travel frequently and while most hotels that I stay in have nice customer service, I would like to say my recent experience at Doubletree was made outstanding by Antoinnette. She provided excellent customer service checking me in, was warm and friendly and made me...More

Thank CBella123
Response from Christopher B, Director of Sales at DoubleTree by Hilton Hotel Houston DowntownResponded 5 days ago

What a wonderfully detailed account of your stay. We love to hear when we achieve our goal of creating rewarding experiences for all our guests. As you mentioned we will make sure to recognize Antoinnette for her amazing personal service and make sure that the...More

Reviewed 6 days ago

This hotel should upgrade their ammenties to offer free Wi-Fi and let guest know refrig & microwave are available by request. The shuttle driver didn't have the business card to request a return ride.More

Review collected in partnership with DoubleTree by Hilton
Thank tdgeorge2017
Response from evelyn v, Front Office Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 5 days ago

Dear Mrs. George, Thank you for taking the time to speak to me over the phone this morning, as I mentioned over the phone, I will address accordingly to ensure this does not happen again. I hope you give us a second chance in the...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$117 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$117 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (157)
Room & Suite (79)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
annanidonnchadha
November 23, 2017|
AnswerShow all 4 answers
Response from Shelly M | Property representative |
you can always send a text to 832 271 4714 or contact the hotel directly at 7137590202
0
Votes
Btienda
September 6, 2017|
AnswerShow all 7 answers
Response from Militza O | Property representative |
Yes, we can store your luggage.
0
Votes
Amber R
June 29, 2017|
AnswerShow all 4 answers
Response from michael w | Property representative |
Yes
1
Vote
Room Tips
"bayou view rooms are the best"
Read review
"Corner king suites was spacious and had a lot of windows"
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"Good location for downtown visit"
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"20th floor rooms looked nice, Although our room in 1706 was very good"
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