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Doubletree Hotel Houston Downtown

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Doubletree Hotel Houston Downtown
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1,081 Reviews from our TripAdvisor Community

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Showing 1,038: English reviews
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tulsa, United States
Reviewed yesterday NEW

I had a great experience and good interactions with the staff while I stayed here. Anything I needed, there was staff around to help and answer questions and they were all very friendly. The room was very clean and comfortable. I had drinks and dinner at the Trofi Restaurant, and had good service and the food was delicious. I would...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank nicholes394
Vicksburg MS
HOTEL’S FAVOURITE REVIEW
Reviewed 7 March 2017

This hotel is on the far west side of downtown, which makes for a rather longish walk to Minute Maid and other attractions and restaurants across town, but it was still quite doable when not raining. And when it was raining, their shuttle service was great, providing timely rides to our restaurants of choice with good spirits and good humor....

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Helpful?
Thank smileyreb
About Hotel's Favourite Review
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you so much for your detailed review of our property! Many of our leisure guests stay with us when they come into downtown for sporting events, concerts, the theatre, because of our location. We drop off and pick up from all of the venue's in downtown, as well as provide complimentary transportation for those that choose to dine out....

Portland, Texas
Reviewed 1 week ago

We came in town for and Astros game and this Hotel was perfect. Got a great deal and the rooms were great. We couldn't have asked for a better stay. The ride to the game and back came in handy as well!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 450prestonb
Galveston, Texas
Reviewed 1 week ago

Friendly staff...very clean rooms...wonderful breakfast and lunch..lots of varieties... breakfast staff was SUPERB as always!!!...beautiful views...close to downtown..fast shuttle...efficient valet staff...overall Great stay!!!

Review collected in partnership with DoubleTree by Hilton
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Thank kimberlybV5008ZU
San Antonio, Texas
Reviewed 1 week ago

There's no pool and no self parking. Valet took money and my keys for my vehicle then turned in my keys after my stay in which I then had to pay to have my keys shipped to me. I saw my vehicle twice.. when I arrived and when I left. No one told me my keys were missing and that's...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lmc2122
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for taking the time and completing a review of your stay. Although we do not have a pool on property, our guests are allowed access to the pool at our sister property, just down the street. Please let us know and we will be happy to make the arrangements, as well as provide complimentary round trip transportation to...

Irving, Texas
Reviewed 1 week ago

I have stayed here every week for the last 6 months. The staff all around is excellent. Kerry, Johnny and Goran at the lounge are a sight for sore eyes after a long day. Collin and staff at the front desk are always welcoming. If I have an issue it is resolved quickly and effectively. Overall food and dink are...

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Helpful?
Thank Ron P
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

WOW! I am so happy to hear from another one of our repeat guests. You travel so much, that it is our goal to make this feel like you home away from home! I will be sure and let Kerry, Johnny, Goran and Collin all know, that they were specifically recognized in a guest review. I am positive that this...

Honeoye Falls, United States
Reviewed 1 week ago

These rooms are very nice and clean. They do not, however, have a refrigerator. And they only put 3 pillows on each bed. The beds are hard and the pillows too soft. The outlets on the lamps are so loose they can't be used, the cord just falls right out.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 811junes
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Our housekeeping staff does a great job of making sure our rooms are clean and comfortable when our guests arrive and they work hard to make sure they stay that way, throughout your stay. Refrigerators and microwaves are available upon request, so please don't hesitate to let us know that you need one, anytime you stay with us. As for...

Austin, Texas
Reviewed 1 week ago

I found the location very convenient and the staff very friendly. The breakfast buffet was good, but if I had to pay for it I would gone elsewhere. The valet parking was very convenient and well run. The parking fee is a bit steep, but I knew that going in. I was very disappointed by the lack of laptop safes....

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Helpful?
Thank Alex99998
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Like many of our frequent guests, I am happy to hear that our location and staff, lived up to and beyond your expectations! Excceding our guest expectatios is always our goal. I sincerely apologize for the safe deposit box and linen issues and hope these matters do not keep you from staying with us in the future. We truly do...

Corinth, United States
Reviewed 1 week ago

In town for a quick meeting and needed a one night stay prior to moving to a different Hilton property for a week long conference stay. The Double-Tree was close in proximity and was a fantastic decision. Staff were super friendly and stay was simply delightful. Would definitely stay at this property again if my travels direct me to Houston.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Debbie R
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for your feedback. I am happy to hear that you enjoyed your brief stay with us. We hope that you will consider staying with us going forward. We would love to have you become one of our many loyal, returning guests!

Corpus Christi, Texas
Reviewed 2 weeks ago

Positive: Staff friendly and helpful. Reasonable price. Walking distance to convention center (12 city blocks), but with no requirement for contractors to build pedestrian walk ways, you must cross Dallas several times because of construction. Plenty of good restaurants within cheap Uber/taxi ride. Negative: No self park. $20 extra per night if you pay as part of the rate. More...

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Helpful?
Thank C_J_CCTx
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for your very detailed account of your stay. It's this type of detail that allows us to continually find way to improve on everything we do. Even though I know it and work with these people each and every day, I love to hear guests say how friendly and helpful our staff is. Thank you for calling out...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Doubletree Hotel Houston Downtown

Address: 400 Dallas St, Houston, TX 77002-4777
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $152 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Houston Downtown 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Doubletree Houston
Houston Doubletree
Hotel Style:
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Houston Downtown staff and other travellers.
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Questions? Get answers from Doubletree Hotel Houston Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet rooms as business travel is prevalent. Rooms 20+ are recommended”
467ronp, 11 Apr 2017 | Read review
“None is good.”
mattrolin, 14 Mar 2017 | Read review
“Be prepared to wait for the shuttle and be specific on where you want to go. We got dropped off at the wrong place.”
LarsonMN, 28 Feb 2017 | Read review
“It can be a little pricey, so try and find a deal. There isn't much around so its like a treat to stay here and relax.”
droods, 16 Jan 2017 | Read review
“Take advantage of the shuttle service for transportation to and from downtown Houston attractions and restaurants.”
  • View from room 1223.
SolaTravelGirl, 8 Jan 2017 | Read review
5 of 5