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2017-10-08 2017-10-09
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    Doubletree Hotel Houston Downtown

    400 Dallas St, Houston, TX 77002-4777
    Hotel website
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    2017-10-08 2017-10-09
     3 people are viewing this hotel
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    US$199US$251
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    Traveller (133)
    Room & Suite (65)
    Dining (5)
    Overview
    • Excellent35%
    • Very good31%
    • Average19%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “allen center” (17 reviews)
    “warm cookie” (18 reviews)
    “hobby center” (19 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Doubletree Hotel Houston Downtown
    Special Offer: Double Points,Every Stay
    Hotel deals
    Deals
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$199
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    • Check booking site for details
      US$199
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    • Check booking site for details
      US$199
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    View all 65 deals
    Write a Review
    Reviews (1,168)
    There are newer reviews for Doubletree Hotel Houston Downtown
    See the most recent reviews
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    11 - 15 of 1,125 reviews

    Reviewed 2 weeks ago

    Dirty room. Rude staff by the bar in the lobby. The Hyatt Regency next door is way nicer and cheaper than this Hilton. I would not recommend this hotel to anyone. I was extremely disappointed in the service and cleanliness of the hotel.More

    Review collected in partnership with DoubleTree by Hilton
    Thank 544garrettj
    Response from michael w, General Manager at Doubletree Hotel Houston DowntownResponded 2 weeks ago

    Hi Garrett, Thank you for taking the time to provide your feedback. I am sorry to hear that we did not live up to your expectations. We are well known for providing a consistently clean, safe and inviting environment for all our guests. We somehow...More

    Reviewed 3 weeks ago

    Check in attendant never offered to help me locate my Hilton Honors number and was rude and unprofessional looking. Lounge did not offer dinner, instead they only offered one item. Employee was walking through the hotel lobby from the reservations department in HOUSE SHOES!!! Extremely...More

    Review collected in partnership with DoubleTree by Hilton
    Thank Justin B
    Response from michael w, General Manager at Doubletree Hotel Houston DowntownResponded 2 weeks ago

    Thank you for your feedback. I sincerely apologize that our agent did not take the extra time to assist you with your Honors account information. I also apologize that we did not meet your service expectations. I assure you that the team did their best...More

    Reviewed 3 weeks ago

    We enjoyed our stay at DoubleTree hotel. The hotel location is ideal for walking around and exploring downtown Houston. Our room was very nice and clean. Overall, it was a comfortable stay for the time we were there.More

    Review collected in partnership with DoubleTree by Hilton
    Thank 318mitzym
    Response from michael w, General Manager at Doubletree Hotel Houston DowntownResponded 2 weeks ago

    Thank you so much for providing feedback on your recent stay. We strive to provide a safe, clean and comfortable environment for all our welcomed guests. It's wonderful to hear that we not only provided that experience for you, but the hotel location provided for...More

    Reviewed 3 weeks ago

    I want to thank ALL the staff of Doubletree Downtown from Aug 27 to Sept 1st. They went above and beyond. Here is our story. I was call into work before hurricane Harvey. When the flooding started, work building was also flooded so I could...More

    Review collected in partnership with DoubleTree by Hilton
    Thank sevenoutatlc
    Response from michael w, General Manager at Doubletree Hotel Houston DowntownResponded 3 weeks ago

    WOW! Thank you so much for taking the time to share your experience. I absolutely remember speaking with you and your very "brave" daughter. You and your wife made our day, to hear how we were able to welcome you, when others didn't. I am...More

    Reviewed 4 weeks ago

    No frig, no microwave, poor drain in tub, room air cond.fan would not stay on, kept reverting to auto?? a lot of construction noise outside, maid service was excellent, however hotel staff seemed very aloof and non committal.More

    Review collected in partnership with DoubleTree by Hilton
    Thank 443eugeneh
    Response from michael w, General Manager at Doubletree Hotel Houston DowntownResponded 3 weeks ago

    Eugene, thank you for taking the time to share the details of your experience. I apologize that you did not have the customer service experience that we strive to provide and that our valued guests expect and deserve. Let me also apologize for the inconveniences...More

    Hyatt Regency Houston
    1,937 reviews
    #33 of 517 hotels in Houston
     
    Best Western Plus Downtown Inn & Suites
    472 reviews
    #15 of 517 hotels in Houston
     
    The Whitehall Houston
    471 reviews
    #5 of 517 hotels in Houston
     
    Hilton Americas - Houston
    2,837 reviews
    #6 of 517 hotels in Houston
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$132 - US$342 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #43 Romantic Hotel in Houston
    • #111 Business Hotel in Houston
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 350
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Orbitz, Booking.com, Priceline, TripOnline SA, Hotwire, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Doubletree Hotel Houston Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston >
    • Downtown
    • Also Known As
    • Doubletree Houston ,
    • Houston Doubletree
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    Traveller (133)
    Room & Suite (65)
    Dining (5)
    Hotel & Grounds (90)
    Bathroom (9)
    Business Centre & Event Rooms (6)
    Nearby
    Hilton Americas - Houston
    2,837 reviews
    1.23 km away
     
    Hyatt Regency Houston
    1,937 reviews
    .23 km away
     
    Best Western Plus Downtown Inn & Suites
    472 reviews
    .60 km away
     
    The Whitehall Houston
    471 reviews
    .50 km away
     
    Nearby Restaurants
    Spindletop
    134 reviews
    .17 km away
    Shula's Steak House
    216 reviews
    .21 km away
    Treebeards Restaurant
    30 reviews
    .28 km away
    Massa's Restaurant
    64 reviews
    .16 km away
    Nearby Attractions
    Buffalo Bayou Park
    219 reviews
    .65 km away
    Hobby Center for the Performing Arts
    283 reviews
    .42 km away
    Alley Theatre
    226 reviews
    .70 km away
    Houston Symphony
    170 reviews
    .64 km away
    Ask a question
    Questions & Answers
    Btienda
    6 September 2017|
    AnswerShow all 7 answers
    Response from Militza O | Property representative |
    Yes, we can store your luggage.
    0
    Votes
    Amber R
    29 June 2017|
    AnswerShow all 4 answers
    Response from michael w | Property representative |
    Yes
    1
    Vote
    Lindsay M
    18 June 2017|
    AnswerShow all 4 answers
    Response from michael w | Property representative |
    yes we do
    0
    Votes
    Room Tips
    "Check in early to get the best suite."
    Read review
    "They do have upper floors designated just for Hilton Honors members, which help to minimize the street noise."
    Read review
    "Stay at a different hotel"
    Read review
    "STAY AWAY front desk is running a scam!"
    Read review
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