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Four Seasons Hotel Houston

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#17 of 497 Hotels in Houston
Certificate of Excellence
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Four Seasons Hotel Houston
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1,261 Reviews from our TripAdvisor Community

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Showing 1,228: English reviews
Reviewed 3 days ago NEWvia mobile

I've stayed at many a Four Seasons, and this property is substantially sub par for the brand. While they are ramping up for the Super Bowl in the coming weeks, it feels like today's guests are just not that important to the hotel. Massive, intrusive renovations are underway in plain site and service is suffering severely. Guestroom was not made...

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Helpful?
Thank StayWright
Houston, Texas
Reviewed 3 days ago NEW

We always stay at the Four Seasons in Houston. Every year we participate in the Houston Marathon. Since we live in Houston, we just drove to the site everyday and left to go back home. About four years ago we decided to stay at the Four Seasons for the the weekend of the Marathon. Best decision made in a long...

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Thank Mike P
Orlando
Reviewed 3 days ago NEW

Always top notch service and extremely kid (and runner) friendly, will always stay when I visit Houston. From cookies and milk for the kids to runner bags, water and fuel they always make us not only feel taken care of, but they also make us feel special.

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1Thank Elizabeth M
Istanbul, Turkey
Reviewed 3 days ago NEW

I traveled with my family to Houston for my fathers' medical appointment at the MD Anderson hospital. Even though the hotel is not close to the hospital, we thought we would at least benefit from the quality of the Four Seasons brand. We booked the two bedroom apartment. When we arrived we couldn't believe that this hotel was a Four...

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1Thank Zeynep E
Dallas, Texas
Reviewed 1 week ago

We stayed two nights. Used our AMEX Platinum for an upgrade, free breakfast, plus a dining credit. The hotel lobby area was under construction and a bit of a distraction, but that should be finished this week. Our king suite was large and had room to spread out. The room service staff could not have been more pleasant and engaging....

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Helpful?
Thank JGPowers
SegestaTom, General Manager at Four Seasons Hotel Houston, responded to this review

Dear JGPowers: I wish to express my appreciation for your complimentary review of your recent stay at Four Seasons Houston. It was such a pleasure that you enjoyed your spacious suite, that the room service staff offered warm hospitality along with tasty food, and that our loose leaf teas were a special treat for you. Additionally gratifying was your satisfaction...

Houston, Texas
Reviewed 1 week ago

Room was very clean and bed and pillows very comfortable. Sunday breakfast buffet was out of this world!. The location is within walking distance from many attractions and restaurants. They are undergoing a renovation so downstairs was closed.

Review collected in partnership with Four Seasons
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1Thank loriliet
SegestaTom, General Manager at Four Seasons Hotel Houston, responded to this review

Dear Loriliet: Thank you for taking the time to send your feedback regarding your recent stay at Four Seasons Houston. It was a pleasure to learn that your room was pristine, the bed super comfortable, and equally gratifying that our Sunday brunch was a wonderful gourmet treat for you. I look forward to the privilege of welcoming you back to...

Reviewed 1 week ago via mobile

Four Seasons hotels normally deserve 5/5 and so dors this one as far as service and friendliness go. The entrance is currently receiving a facelift which is always a bit annoyinh when still ongoing. The rooms are a bit outdated, frankly if they're only 30 years old they probably were not at the very forefront of things even then. Perfectly...

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1Thank David E
SegestaTom, General Manager at Four Seasons Hotel Houston, responded to this review

Dear David E: Guest feedback is always important to me and thank you for taking the time to send your comments regarding your recent stay. I certainly appreciate your patience during our renovations, and I am so pleased to share that the hotel entry, along with the entire lobby and including the totally transformed bar area is complete. I look...

Reviewed 2 weeks ago

My wife and I stayed at the Four Seasons for our 25th anniversary....hands down, the best customer service experience I have ever had...from the chilled champagne and chocolates awaiting us to the rose petals placed on our bedspread...every employee at the hotel seemed to know it was our anniversary and took great care to make it a special night! Thanks...

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Thank Bryan Y
SegestaTom, General Manager at Four Seasons Hotel Houston, responded to this review

Dear Bryan Y: It was very uplifting to read your wonderful review of your recent stay at Four Seasons Houston, and most important of all, it was such an honor that you chose our hotel for your 25th anniversary! I was delighted that you found our customer service exceptional and that the champagne, chocolates and rose petals enhanced your guest...

Reviewed 3 weeks ago

Front desk staff were exquisite! Room was clean; food excellent. Upgraded for minimal cost. I appreciated attention to details such as turn-down service. Food service was terrific; atmosphere excellent. I can't wait to see the upgrades.

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Thank Jane S
SegestaTom, General Manager at Four Seasons Hotel Houston, responded to this review

Dear Jane S: I truly appreciate your wonderful review of your stay at Four Seasons Houston. It was a delight that you found our front desk staff exceptional, enjoyed your pristine room and the turn down service, as well as the delicious food and top notch service. We are also extremely excited about the completion of our renovations, and I...

Austin, Texas
Reviewed 4 weeks ago

My first stay at the Four Seasons in Houston was over 30 years ago. From that first visit as a law student to my most recent, the Four Seasons has always provided a home away from home, with all of the great service and amenities which give the brand its strength and value.

Review collected in partnership with Four Seasons
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Thank ATXTravelingHornsFan
SegestaTom, General Manager at Four Seasons Hotel Houston, responded to this review

Dear ATXTravelinghornsfan: It was just wonderful to read your delightful feedback regarding your loyal patronage at Four Seasons Houston for over 30 years! It is our great good fortune that you have made us your home away from home, as it is our utmost purpose to provide the special guest experience that you described. I look forward to the privilege...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of downtown and just steps away from Houston's renowned cultural attractions. ... more   less 

Additional Information about Four Seasons Hotel Houston

Address: 1300 Lamar St, Houston, TX 77010-3017
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $391 - $710 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Houston 5*
Number of rooms: 404
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, HotelsforEveryone, Priceline, Travelocity, Cheap Tickets and Jetsetter so you can book your Four Seasons Hotel Houston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
4 Seasons Hotel Houston
Four Seasons Houston
Houston Four Seasons
Hotel Style:
#5 Spa Hotel in Houston
#5 Romantic Hotel in Houston
#10 Business Hotel in Houston
#10 Luxury Hotel in Houston
#18 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Houston staff and other travellers.
9 questions
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Questions? Get answers from Four Seasons Hotel Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Their suites are the best; room for 10 to watch the playoffs; food/beverage service was superb.”
 of 5 bubbles 685MikeP, 19 Jan 2017 | Read review
“Traveling with family? Ask to upgrade to the apartments, being able to cook your own food is sooo worth the extra $$$”
 of 5 bubbles emendiola2014, 19 Jan 2017 | Read review
“Higher floors mean no downtown noise.”
 of 5 bubbles JGPowers, 10 Jan 2017 | Read review
“All the rooms are very good.”
 of 5 bubbles chiltonharper, 15 Dec 2016 | Read review
“Great staff and comfortable rooms!”
 of 5 bubbles SmCole, 13 Dec 2016 | Read review
5 of 5
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