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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

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Traveller (194)
Room & Suite (119)
Dining (12)
Overview
Hotel website
5353 Westheimer Rd Across from the Galleria Mall, Houston, TX 77056-5474 See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
Visit Hotel Website
Offers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (932)
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889 results
Traveller rating
524
158
90
62
55
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LanguageEnglish
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524
158
90
62
55
Show reviews that mention
All reviews double tree front desk dining table full kitchen executive lounge upgraded to a suite valet staff room service self park lobby bar per day living room home away from home business trip fitness center pinky walgreens
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1 - 5 of 889 reviews
Reviewed today

Pro: Walking distance to and from the mall Con: I know this because my husband, two daughters, and I had to walk back to the hotel because the shuttle never came back to pick us up (even though I called several times) Con: Cleanliness is...More

Thank iTeachMath
Hotel's Favourite
Reviewed August 9, 2018 via mobile

First and foremost, room provided is definitely spacious with all necessary amenities, clean and neat with nothing to complain. Most importantly, my group was greeted by YingYing that works at front desk, very caring, professional and friendly with genuine smile on her face always, she...More

3  Thank desmondh647
Response from hotel_mgmt_team_365, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded August 10, 2018

Hi Desmond, It was a pleasure to welcome you to Houston, and we are thrilled to learn that our comfortable accommodations were the perfect fit for your trip. We are further elated to receive your glowing comments regarding YingYing’s exceptional service. As you shared, she...More

Reviewed yesterday via mobile

Stayed at this property for a night. Looked forward to stay here (downtown galleria Houston address). Check-in was allright, I was irked to have paid substantial amount for wifi....even small roadside motels have free wifi. It was upsetting to pay $32+ taxes for overnight parking....More

Thank radneck
Reviewed yesterday via mobile

We always stay at the Doubletree suites in Galleria every time when we visit Houston. The suites are very spacious, beds are super comfortable, updated AC works very well and the staff are amazing. This time we had a pleasure to meet Sarah and Pinky...More

Thank Sergei S
Reviewed 2 days ago via mobile

Always enjoy my stay here - very clean, great customer service and love the location. Appreciate the quick room service delivery tonight and especially the cheerful and thoughtfull way it was delivered. Thanks Asmir and Josh!More

Thank Kristi I
Response from hotel_mgmt_team_365, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded yesterday

Hi Kristi, It is always a pleasure to welcome you to the DoubleTree, and we are delighted to read that our friendly team and thoughtful service continue to impress you with each stay. Thank you for taking a moment to share your feedback, we will...More

View more reviews
About
Description
The DoubleTree by Hilton Hotel and Suites Houston by the Galleria welcomes you to Houston, Texas. Our hotel offers travelers an unmatched experience with premier comfort and service. We are located in the heart of More the Uptown/Galleria area, famous for world-class shopping, dining, and entertainment. We are right across from the landmark Galleria Mall, featuring over 400 upscale shopping and dining outlets for your pleasure. Guests at our hotel enjoy spacious rooms, as well as residential-sized one bedroom suites, a large swimming pool, and a convenient location near many of Houston's most exciting attractions. Business travelers will also enjoy proximity to the many fortune 500 Companies as well as a quick hop to the Central Business District, Hobby Airport, and George Bush Intercontinental Airport, both are just minutes away. In addition to our central location and legendary DoubleTree service, our Houston hotel features thoughtfully designed, meeting spaces and our Lobby Bar and a wide variety of exceptional services. Relax with all the comforts of home and be close to all that Houston has to offer. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Free High Speed Internet (WiFi)
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
476
Price range
US$117 - US$248 (Based on Average Rates for a Standard Room)
Also Known As
Doubletree Suites By Hilton Houston By The Galleria Hotel Houston
,
Doubletree Hotel Houston
,
Doubletree Houston
Location
United States > Texas > Texas Gulf Coast > Houston
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
476
Price range
US$117 - US$248 (Based on Average Rates for a Standard Room)
Also Known As
Doubletree Suites By Hilton Houston By The Galleria Hotel Houston
,
Doubletree Hotel Houston
,
Doubletree Houston
Location
United States > Texas > Texas Gulf Coast > Houston
Photos
Traveller (194)
Room & Suite (119)
Dining (12)
Pool & Beach (8)
Business Centre & Event Rooms (29)
Nearby
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Courtyard Houston by The Galleria
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Nearby RestaurantsSee all 8,906 nearby restaurants
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.08 km away
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Nearby AttractionsSee all 932 nearby attractions
Water Wall
1,201 reviews
.82 km away
The Galleria
4,643 reviews
.54 km away
Ice at the Galleria
196 reviews
.98 km away
A.D. Players
47 reviews
.31 km away
Questions & Answers
Ask a question
Jane-ChchNZ
May 21, 2018|
AnswerShow all 2 answers
Response from 5353HOU | Property representative |
Super shuttle but we suggest booking this online before you leave NZ
0
Votes
JESSE G
March 11, 2017|
AnswerShow all 4 answers
Response from 5353HOU | Property representative |
relatively convenient- it is about 8 miles - 15 - 20 minutes by car.
0
Votes
lunchpie
Short story: Omg, I was walking from the front desk trying to get token for a wash. The Manager thought I was off the street and the manager called the police to put me out the Hotel. Long story: December 3, 2016. About 2pm The Manager On Duty ( and 3 other employees called the Houston Police to have me extracted from the hotel. Even thou I made it clear to them that I am and have been a guest in the hotel many time before. These 4 employees followed me about the hotel. One of them followed me into the men's room while I was sitting on the toilet. This went on for 20 - 30 mins then houston police showed up. Omg they called HPD! In the Lobby in front of guests the 4 of them and the police surround me in a attempt to subdue fashion. (at one point the office threatened to put hand cuffs on me) Finally the valet person who parked my car name Mrs. Treasure (African American woman) walked over close enough for me to see her. I then pointed to her for help. I spoke out "help me please, tell them you parked my car" Treasure assured them I was a guest. Just when I thought it was over the (MOD) Guest manager asked the officer to be sure I was a guest and escort me to my room. (My Laundry was still in the washer on the 2nd floor awaiting to be washed) when me and the officer got to the room I knocked on the door after 3mins or so my wife woke out of her sleep and opened the door. she was frightened when she saw me standing with the officer. We were so upset with what happened we cut our stay short and checked out. ‎OMG, I left my laundry in the washroom at the Doubletree. Class Action.
December 11, 2016|
AnswerShow all 3 answers
Response from 5353HOU | Property representative |
Dear Sir, What you describe is indeed an unfortunate sequence of events. In thoroughly reviewing this with the team you mention I can share that this scenario was a result of your refusal to share your name and room # when... More
2
Votes
Room Tips
"Higher up, better views"
stevroberds
5 days ago
Read review
"The suites offer are very roomy."
382lindah
1 week ago
Read review
"Don't have top floor as fan on roof can be noisy!"
BayleyB3
5 weeks ago
Read review
"Take a room on a high floor"
Gran_G
Sep. 13, 2018
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