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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

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Traveller (158)
Room & Suite (90)
Dining (10)
Overview
  • Excellent60%
  • Very good18%
  • Average10%
  • Poor7%
  • Terrible5%
Travellers talk about
“double tree”(57 reviews)
“front desk”(106 reviews)
“full kitchen”(17 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jul. 29Jul. 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (825)
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790 results
Traveller rating
461
142
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57
47
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461
142
83
57
47
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All reviewsdouble treefront deskfull kitchenroom servicethe executive loungevalet stafflobby barearly checkgreat customer serviceper dayhome away from homebusiness tripvalet parkingfitness centerpinkyrenovationhousekeeping
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1 - 5 of 790 reviews
Reviewed yesterday

Room was clean and spacious. Hotel staff was pleasant as well as the valet staff. The shuttle was avaliable to take and pick you up in a 3 mile radius. My husband and daughter enjoyed the Galleria mall which was a block away. She also...More

Review collected in partnership with DoubleTree by Hilton
Thank robinchapolini
Hotel's Favourite
Reviewed May 19, 2018

The DoubleTree remains our favorite hotel when visiting the Houston area. Unfortunately the pool is under renovation for the next several days, but otherwise the hotel still offers great rooms with an excellent location for at a great value. Special thanks to Josh in Room...More

2  Thank tds445
Response from hotel_mgmt_team_365, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded May 21, 2018

It is an honor to be your hotel-of-choice in Houston, and we are elated that our comfortable rooms and suites, convenient Uptown neighborhood, and friendly team continue to delight you on every trip. We appreciate your enthusiastic recommendation, and we look forward to seeing you...More

Reviewed yesterday via mobile

This hotel is in the nicest part of Houston and includes a kitchen with living room and extra flat screen TV. Our room service was wonderful and our server Josh went above and beyond to make sure all of our late night dinner needs were...More

Thank DrEnglish
Reviewed 2 days ago

Pretty much lived in this hotel for about a week with my family of four. As a Diamond member I was upgraded to the queen double suite and thank God I was because my toddlers were out of control in that room! Front desk staff...More

Thank Yaasmeen S
Reviewed 2 days ago

For an extended stay, this would be a good choice. The suite is roomy, has a sleeping area, a living and a full kitchen(if you don't want to wait in lines at restaurants-go to the grocery store and cook your own)

Review collected in partnership with DoubleTree by Hilton
Thank Liddie C
View more reviews
About
Description
The DoubleTree by Hilton Hotel and Suites Houston by the Galleria welcomes you to Houston, Texas. Our hotel offers travelers an unmatched experience with premier comfort and service. We are located in the heart of ...More the Uptown/Galleria area, famous for world-class shopping, dining, and entertainment. We are right across from the landmark Galleria Mall, featuring over 400 upscale shopping and dining outlets for your pleasure. Guests at our hotel enjoy spacious rooms, as well as residential-sized one bedroom suites, a large swimming pool, and a convenient location near many of Houston's most exciting attractions. Business travelers will also enjoy proximity to the many fortune 500 Companies as well as a quick hop to the Central Business District, Hobby Airport, and George Bush Intercontinental Airport, both are just minutes away. In addition to our central location and legendary DoubleTree service, our Houston hotel features thoughtfully designed, meeting spaces and our Lobby Bar and a wide variety of exceptional services. Relax with all the comforts of home and be close to all that Houston has to offer. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Beachfront
Free Parking
Spa
Breakfast included
Free High Speed Internet (WiFi)
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (158)
Room & Suite (90)
Dining (10)
Pool & Beach (6)
Business Centre & Event Rooms (16)
Questions & Answers
Ask a question
Jane-ChchNZ
May 21, 2018|
AnswerShow all 2 answers
Response from 5353HOU | Property representative |
Super shuttle but we suggest booking this online before you leave NZ
0
Votes
JESSE G
March 11, 2017|
AnswerShow all 4 answers
Response from 5353HOU | Property representative |
relatively convenient- it is about 8 miles - 15 - 20 minutes by car.
0
Votes
lunchpie
Short story: Omg, I was walking from the front desk trying to get token for a wash. The Manager thought I was off the street and the manager called the police to put me out the Hotel. Long story: December 3, 2016. About 2pm The Manager On Duty ( and 3 other employees called the Houston Police to have me extracted from the hotel. Even thou I made it clear to them that I am and have been a guest in the hotel many time before. These 4 employees followed me about the hotel. One of them followed me into the men's room while I was sitting on the toilet. This went on for 20 - 30 mins then houston police showed up. Omg they called HPD! In the Lobby in front of guests the 4 of them and the police surround me in a attempt to subdue fashion. (at one point the office threatened to put hand cuffs on me) Finally the valet person who parked my car name Mrs. Treasure (African American woman) walked over close enough for me to see her. I then pointed to her for help. I spoke out "help me please, tell them you parked my car" Treasure assured them I was a guest. Just when I thought it was over the (MOD) Guest manager asked the officer to be sure I was a guest and escort me to my room. (My Laundry was still in the washer on the 2nd floor awaiting to be washed) when me and the officer got to the room I knocked on the door after 3mins or so my wife woke out of her sleep and opened the door. she was frightened when she saw me standing with the officer. We were so upset with what happened we cut our stay short and checked out. ‎OMG, I left my laundry in the washroom at the Doubletree. Class Action.
December 11, 2016|
AnswerShow all 3 answers
Response from 5353HOU | Property representative |
Dear Sir, What you describe is indeed an unfortunate sequence of events. In thoroughly reviewing this with the team you mention I can share that this scenario was a result of your refusal to share your name and room # when... More
1
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Room Tips
"Book in advance, prices much lower."
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"Very clean"
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"Everything was perfect!"
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"Room are cleaned up thoroughly and are spacious"
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