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    DoubleTree by Hilton Hotel & Suites Houston by the Galleria

    5353 Westheimer Rd, Houston, TX 77056-5474
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$153
          US$128
          US$153
          US$128
          US$153
          US$128
          Traveller (124)
          Room & Suite (75)
          Dining (12)
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          Overview
          • Excellent51%
          • Very good23%
          • Average13%
          • Poor8%
          • Terrible5%
          Travellers talk about
          “front desk” (55 reviews)
          “full kitchen” (10 reviews)
          “room service” (17 reviews)
          Wifi
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Kitchenette
          Concierge
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          Shuttle Bus Service
          4.0 Star Hotel
          All hotel details
          Offers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria
          Special Offer: Double Points, Every Stay
          Hotel deals
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          Hilton Houston Post Oak by the Galleria
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          #73 of 508 hotels in Houston
           
          Homewood Suites Houston near the Galleria
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          Hyatt Place Houston/Galleria
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (455)
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          There are newer reviews for DoubleTree by Hilton Hotel & Suites Houston by the Galleria See the most recent reviews

          11 - 15 of 428 reviews

          Reviewed 1 week ago

          Very nice and confortable hotel with good services and friendly people. Good and nice service at Executive Lounge, good bar and food facilities. Next to the Galleria mall and small restaurants. Air conditioning working very well and not making noice, so one can sleep very...More

          Review collected in partnership with DoubleTree by Hilton
          Thank Eric R
          Response from 528samk, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 1 week ago

          We really appreciate your time to share your feedback. Thanks!

          Reviewed 1 week ago via mobile

          Business stay but I did usethe pool. Very nice pool area and spacious. One problem in room corrected by engineering Tony and Jared. Great job was also done by Pinky at the front desk and thank you Erica hskp for the xtra towels.

          Thank howard7171
          Response from 528samk, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 1 week ago

          Wow we are really lucky to have such a great team - Go Pinky, Jared, Tony and Erica! thank you so much for sharing.

          Reviewed 1 week ago via mobile

          Wonderful front desk staff! :) The young lady, Celeste, made sure to answer all my questions. She was very polite and friendly. Great location. The only issue I encountered was the lack of hot water in the restroom. Otherwise, everything was great.

          Thank Heily R
          Response from 528samk, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 1 week ago

          thanks for pointing to one of our team members who made a positive impression during your stay. Celeste will be celebrated by our entire te4am for her success in showing we CARE.

          Reviewed 1 week ago via mobile

          Really enjoy Texas Tini drink. The customer service was amazing. The bartenders Javier and Bella was great. Really took the time to explain the area to us and the night life. Would enjoy hang out at the bar with them.More

          Thank Nicole M
          Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 1 week ago

          Hi Nicole M, Thank you for sharing your review of your memorable experience with us in Uptown Houston. We have been receiving tons of compliments on the excellent service from Javier and Bella and we're glad you had the opportunity to relax at the bar....More

          Reviewed 1 week ago

          The Good: Location near the Galleria, welcome cookies, great housekeeping. The Bad: Apparently, if you are the first guest to shower in the morning, and are on a middle floor (we were on 14) it will take about 10 minutes of running the tub on...More

          Thank jdm878
          Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 1 week ago

          Hi jdm878, Thank you for sharing your feedback from your recent experience. We are very surprised at your comments regarding the challenges you encountered as they are not typical of the usual feedback we receive from our guests. We would be happy to speak to...More

          Hilton Houston Post Oak by the Galleria
          1,226 reviews
          #73 of 508 hotels in Houston
           
          Homewood Suites Houston near the Galleria
          629 reviews
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          Hyatt Place Houston/Galleria
          245 reviews
          #26 of 508 hotels in Houston
           
          Hyatt Regency Houston/Galleria
          578 reviews
          #32 of 508 hotels in Houston
           
          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Bar/Lounge
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Shuttle Bus Service
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Self-Serve Laundry
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$89 - US$197 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #23 Luxury Hotel in Houston
          • Room types
          • Kitchenette ,
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 476
          • Reservation Options
          • TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Booking.com, Expedia, Travelocity, Hotwire, HotelsforEveryone, HotelPower, TripOnline SA, Hotel.de, Cheap Tickets, Cancelon, Priceline, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton Hotel & Suites Houston by the Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Texas >
          • Texas Gulf Coast >
          • Houston
          • Also Known As
          • Doubletree Suites By Hilton Houston By The Galleria Hotel Houston ,
          • Doubletree Hotel Houston ,
          • Doubletree Houston
          Add Photo Photos
          Traveller (124)
          Room & Suite (75)
          Dining (12)
          Pool & Beach (4)
          Hotel & Grounds (95)
          Business Centre & Event Rooms (14)
          Bathroom (12)
          Nearby
          Aloft Houston by the Galleria
          305 reviews
          .18 km away
           
          JW Marriott Houston
          844 reviews
          .31 km away
           
          Hyatt Place Houston/Galleria
          245 reviews
          .13 km away
           
          Hyatt Regency Houston/Galleria
          578 reviews
          .19 km away
           
          Nearby Restaurants
          Peli Peli Galleria
          837 reviews
          .51 km away
          Truluck's Steak & Stone Crab
          594 reviews
          .12 km away
          The Capital Grille
          344 reviews
          .08 km away
          The Burger Palace
          166 reviews
          .19 km away
          Nearby Attractions
          The Galleria
          3,847 reviews
          .61 km away
          Water Wall
          994 reviews
          .82 km away
          Ice at the Galleria
          143 reviews
          .79 km away
          Williams Tower
          36 reviews
          .69 km away
          Questions & AnswersAsk a question
          JESSE G
          How Far Is the Houston Rockets Stadium from there?
          11 March 2017|
          Answer Show all 4 answers
          Response from 528samk | Property representative |
          relatively convenient- it is about 8 miles - 15 - 20 minutes by car.
          0
          Votes
          lunchpie
          Short story: Omg, I was walking from the front desk trying to get token for a wash. The Manager thought I was off the street and the manager called the police to put me out the Hotel. Long story: December 3, 2016. About 2pm The Manager On Duty ( and 3 other employees called the Houston Police to have me extracted from the hotel. Even thou I made it clear to them that I am and have been a guest in the hotel many time before. These 4 employees followed me about the hotel. One of them followed me into the men's room while I was sitting on the toilet. This went on for 20 - 30 mins then houston police showed up. Omg they called HPD! In the Lobby in front of guests the 4 of them and the police surround me in a attempt to subdue fashion. (at one point the office threatened to put hand cuffs on me) Finally the valet person who parked my car name Mrs. Treasure (African American woman) walked over close enough for me to see her. I then pointed to her for help. I spoke out "help me please, tell them you parked my car" Treasure assured them I was a guest. Just when I thought it was over the (MOD) Guest manager asked the officer to be sure I was a guest and escort me to my room. (My Laundry was still in the washer on the 2nd floor awaiting to be washed) when me and the officer got to the room I knocked on the door after 3mins or so my wife woke out of her sleep and opened the door. she was frightened when she saw me standing with the officer. We were so upset with what happened we cut our stay short and checked out. ‎OMG, I left my laundry in the washroom at the Doubletree. Class Action.
          11 December 2016|
          Answer Show all 3 answers
          Response from lunchpie |
          Not True sir, I did give my info, more than once and even after I did, your manager didn't believe me. She had HPD to escort me to my room. So please stop trying to cover this mistake and start providing adequate customer... More
          0
          Votes
          SuzyTexas2step
          Are all the air vents connected via bathrooms ? In our last night, distinct cigarette smoke smells poured into our bathroom all night even though we are a non smoking / asthmatic family. Disgusting & dangerous for my child w severe asthma....
          26 November 2016|
          Answer Show all 3 answers
          Response from williamscott1129 | Reviewed this property |
          We didn't notice any smoke smells in the a/c ducts in either bedroom or living room. i do think in the bathroom there is a small duct that runs between all floors and someone could have been smoking in their bathroom above... More
          1
          Vote
          Room Tips
          "I was especially impressed with the full kitchen in our suite."
          Read review
          "Apparently ask for low or high floor if you don't want to wait 10 minutes for hot water"
          Read review
          "Have never had a bad room. However, rooms by the elevator are very small."
          Read review
          "One side has a view over the swimming pool, but the view from the other side is good as well"
          Read review
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