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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

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DoubleTree by Hilton Hotel & Suites Houston by the Galleria
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317 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel & Suites Houston by the Galleria
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Showing 298: English reviews
Reviewed 7 June 2016 via mobile

My family and I stayed during Memorial Day Weekend. Impeccable property.....In a great location!Our room was amazing!We also utilized the valet a few times and the guys were very accommodating.....They promptly retrieved our car each time and never failed to open the doors and smile!!!We will definitely be returning in the future!!!

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Helpful?
Thank LDS112
sam k, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Thank you for the shout out to our Valet team! We hope this is the first of many visits to Houston and the Doubletree Galleria and look forward to welcoming you back on your next trip to Houston!

Reviewed 5 June 2016

My family and I went down to Houston to celebrate Memorial Day. The hotel has upgraded their wallpaper and furniture. I wish they would change their shower heads. The water pressure can be iffy. The biggest redo is the lobby which is beautiful. On the weekends, this hotel can get rowdy but usually everyone is friendly. I always stay at...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Tanea La'shon B
sam k, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Thanks for the frank feedback. We are almost done with addressing this with the shower-heads and we thank you for coming back to stay with us when you visit Houston.

Atlanta, Georgia
Reviewed 3 June 2016

I'm surprised to see so many low ratings. Everything I experienced during this multi-night stay was superb. The bed was great, the shower was great, the staff was friendly. The pool was nice, as well as the workout facility. The DoubleTree Cookies are always on point. I enjoyed the proximity of the self-parking to the actual hotel. The property was...

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Helpful?
Thank chodnett
sam k, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Thank you for sharing, many of the prior reviews were due to the ongoing renovations. But now that we are completely done our guests, like you, are happy to see the final product and a team who are focused on providing all our guests a great stay experience. We are so sorry to hear about your car. Please let us...

Houston, Texas
Reviewed 2 June 2016

My family stayed here over the holiday weekend of Memorial Day. It was such a great choice and was very convenient to everything. Our room was nice, everyone we came in contact with (the staff) was very friendly. They were very accommodating. We also decided to use valet a few times and the guys were very prompt with getting our...

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Helpful?
Thank tiffanyharris1028
sam k, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Thanks Tiffany! we really appreciate your taking the time to recognize our team who will take your comments to heart and be even more proud to work here.

Reviewed 1 June 2016

The DoubleTree's great people make this hotel a great place to be. Gladys Brown makes every stay great – she remembers us every week we visit, and always takes good care of us. We travel a lot, and having a "home away from home" is what keeps us coming back.

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Helpful?
Thank Ryan M
sam k, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Thanks ever so much !! Gladys is the best !

Reviewed 1 June 2016 via mobile

My stay at this location was one of the best. The staff was very polite enjoyed the upgrades that was done to this location. When you drive up you're being treated as your first class. They really take pride in how they handle their customers, if you're ever in Houston Texas I highly recommend you staying at this luxury hotel

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Helpful?
Thank moe80_20002000
sam k, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

WE really appreciate your kind comments and our Front desk team and the the Valets will be delighted. We look forward to welcoming you back again soon!

Little Rock Arkansas, United States
Reviewed 1 June 2016

Me and my husband stayed in one of the executive suites for her is birthday weekend. The room was very nice and clean, had a balcony. The floor was very quiet, we did not have any problems. I would recommend this hotel to anyone traveling to the Houston area. It is very close to the Galleria/Uptown area. Food and shopping...

Review collected in partnership with DoubleTree by Hilton
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Thank Monique S
Reviewed 31 May 2016 via mobile

My stay at the Doubletree Houston by the Galleria has been great. The staff are professional and very respectful. Also they are very helpful and nice. The Management make you feel at home and welcome. I've told all my friends and family as well as my business associates. What an awesome hotel!! Keep up the good work!!

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Helpful?
Thank Steve M
sam k, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Thank you! You have made a lot of hard working and CAREing people (our team) happy that they were successful in ensuring your stay was memorable!

Luanda
Reviewed 31 May 2016

Excellent and good memories within DoubleTree by Hilton. Surrounded by an attractive center "Galleria" it is an enjoyable place to visit. Houston Galleria it is an invitational place that is always worth to visit. Located in a walking distance, DT by Hilton is your best place to stay in the area. Price is good. Food are good and you need...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Z2006RGmanuelm
sam k, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Thanks for taking the time to share your experiences and we are happy to hear that we are your go to hotel . Our team really appreciates the shout out !

Carrollton, Texas
Reviewed 31 May 2016

Pretty typical for a Double Tree, but a great location. I don't understand how a 26 story hotel could have only one ice machine (this seems to be a trend at Double Tree). Also, recently remodeled under the new trend of no desk/chair. We hated this and will avoid properties like this in the future.

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Helpful?
Thank Ron C
sam k, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Dear Ron, We appreciate you sharing your comments. It seems that you selected a room with 2 queen beds. These rooms have a chaise and a smaller moveable work table. For your future reference all our other rooms and suites have full sized worktables and desk chairs. We are also happy to provide ice via our In Room Dining and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel and Suites Houston by the Galleria welcomes you to Houston, Texas. Our hotel offers travelers an unmatched experience with premier comfort and service. We are located in the heart of the Uptown/Galleria area, famous for world-class shopping, dining, and entertainment. We are steps from the landmark Galleria Mall, featuring over 400 upscale shopping and dining outlets for your pleasure. Guests at our Houston hotel enjoy spacious, residential-sized suites, a swimming pool, and a convenient location near many of Houston's most exciting attractions. Business travelers will also enjoy a quick commute to the Central Business District, Hobby Airport, and George Bush Intercontinental Airport, all of which are just minutes away. In addition to our central location and legendary DoubleTree service, our Houston hotel features thoughtfully designed, spacious Suites and Deluxe Rooms and a wide variety of exceptional services. Relax with all the comforts of home and be close to all that Houston has to offer. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Address: 5353 Westheimer Rd, Houston, TX 77056-5474
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $162 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel & Suites Houston by the Galleria 4*
Number of rooms: 476
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton Houston By The Galleria Hotel Houston
Doubletree Hotel Houston
Doubletree Houston
Hotel Style:
#24 Luxury Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms facing the freeway as they are a bit noisy.”
 of 5 bubbles captakalra, 26 Jan 2017 | Read review
“Ask to be away from elevators as the noise keeps you awake at night”
 of 5 bubbles pandimurphy, 26 Jan 2017 | Read review
“Great location”
 of 5 bubbles chrisnS5435NO, 25 Jan 2017 | Read review
“Quieter Floors are higher floors”
 of 5 bubbles lakeishaj2014, 22 Jan 2017 | Read review
“A suite if you can afford it.”
  • The lounge of the suite
 of 5 bubbles robertpD2422TZ, 14 Dec 2016 | Read review
5 of 5