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Holiday Inn Houston - NRG/Medical Center Area

Traveller (74)
Room & Suite (63)
Dining (13)
  • Excellent27%
  • Very good32%
  • Average21%
  • Poor12%
  • Terrible8%
Travellers talk about
“nrg stadium”(45 reviews)
“medical center”(38 reviews)
“texans game”(14 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
3 Star Hotel
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1 room, 2 adults, 0 children
Standard Room
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Reviews (338)
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All reviewsnrg stadiummedical centertexans gameattending an eventshuttle servicehotel restaurantwould stay againcommon areashotel staffchecking incoffee makerreliantrodeokirbyandersonrates
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1 - 5 of 328 reviews
Reviewed 2 days ago via mobile

The lobby has obviously been updated, but that same thought needs to expand to the maintenance also. The room looks modern and open (we were in a single king room). None of the internal room doors worked in our room. The entrance door and room...More

Thank GunnerRetz
Hotel's Favourite
Reviewed 3 February 2018 via mobile

Hotel staff very customer oriented. Shuttle service to M.D. Anderson Hospital throughout the day. Special rate for M.D. Anderson patient's. Get two breakfast tickets per day for an additional ten dollars a day added to the room rate. Based on the normal cost of breakfast,...More

Thank Marty G
Response from Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center AreaResponded 5 February 2018

Marty G., Thanks for staying with us. We appreciate the comments regarding our recent plumbing emergency and the actions of our staff as the issue could have been devastating if it wasn't for their quick and professional response. The water supply to one of our...More

Reviewed 3 days ago via mobile

Back in Houston to attend the Houston Stock Show and Rodeo and once again spending some quality time in the lobby bar after the rodeo events. The Holiday Inn does a great job with the lobby for the rodeo by providing boot shining, decor, and...More

Thank Homestyle68
Response from Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center AreaResponded yesterday

We appreciate your review of our hotel and you are correct we stay extremely busy over Rodeo with thousands of customers coming through our doors during that time. Anticipating the peak times of traffic is always the hardest part but we do our best and...More

Reviewed 1 week ago

We stayed for Houston Rodeo, staff was super friendly, room was very clean which was impressive to me due to the high traffic they receive during this time. You can walk out the back of hotel right onto NRG property. During our stay the HLSR...More

Thank Texas_Roadrunner_77
Response from Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center AreaResponded 1 week ago

Texas_Roadrunner_77, Thanks for staying with us and for taking the time to share your experience. We experimented with the temporary fence last year for the Super Bowl and it really helps to manage the crowds as well as add another layer of safety for the...More

Reviewed 2 weeks ago

Great place, quite and close to everything. The rooms were very clean. Great food in the hotel. Control parking. Great staff and very friendly. The has service to M.D. Anderson..This saved me from driving there. Used this service it is very good.

Thank Robert E
Response from Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center AreaResponded 2 weeks ago

Robert E., Thank you for staying with us and for taking the time to review your stay. We do our best to provide a clean comfortable room and friendly, helpful staff, it is nice to see that we accomplished that goal during your visit.

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Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Price range
US$120 - US$417 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Price range
US$120 - US$417 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (74)
Room & Suite (63)
Dining (13)
Pool & Beach (10)
Business Centre & Event Rooms (3)
Questions & Answers
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Kelley M
21 June 2017|
Response from jenniferchrj | Reviewed this property |
You can call and ask what their radius is for shuttles.
15 December 2016|
AnswerShow all 2 answers
Response from Tom W | Property representative |
Sorry our pool is not heated but we do have a hot tub that is.
Room Tips
"book it for location but bring wipes to clean your own room, gross."
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"Stay elsewhere"
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"Ask for a room facing the NRG stadium for a quiet night sleep."
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"Bring your pajamas because it is going to be a little on the cold side"
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