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Holiday Inn Houston - NRG/Medical Center Area

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Holiday Inn Houston - NRG\/Medical Center Area
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291 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Houston - NRG/Medical Center Area
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Showing 282: English reviews
New Orleans, Louisiana
1 review
Reviewed 1 September 2014

Excellent location to reliant stadium ; only perk for this hotel Hotel lost thousands of dollars not preparing for LSU crowd Restuarant should of opened all day of game with a buffet and make shift bar Soooo many fans looking for food and alcohol Good thing hotel staff was cool about fans hanging out n lobby with own beverages Restuarant... More 

Helpful?
Thank Zsagabby
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Zsagabby Thank you for staying with us at Holiday Inn NRG/Med Center area in Houston and thank you for your comments. Inded it was an expremely busy weekend.We did extended our operating hours, and we could possibly have been able to increse our sales byopening more, offering buffets, etc, but frankly we were at fully capacity and we did... More 

2 reviews
Reviewed 1 September 2014 via mobile

We stayed here for 4 nights while receiving medical evaluation at Memorial Hermann Hospital. Staff extremely nice and helpful. Shuttle is convenient and all drivers are pleasant. Restaurant is pricey but plenty of other places to eat. Room comfortable and clean, no complaints. Would stay here again if needed.

Helpful?
Thank RadioRonnie
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear RadioRonnie, Thank you for staying with us at Holiday Inn NRG/Med Cntr Area Houston and for your nice feedback. Indeed we are very rpoud of our staff and very high service levels. It is our pleasure to take good care of our guests. We wish you much success on your treatments. Kind regards, Sergio More 

Baton Rouge, Louisiana
Level Contributor
133 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 31 August 2014

Stayed here for a football weekend. Pros and cons: Con's: 1) $50 per additional vehicle per night to park for special events. I spent almost as much on parking as my room. This should be clearly disclosed on the hotel website. If known, I could have arranged sons to get dropped off instead of driving their own cars. 2) Rooms... More 

Helpful?
1 Thank LSUGoose
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear LSUGoose Thank you for staying with us at Holiday Inn NRG/Med Cntr area Houston and for your fair and balanced thoughtful feedback. Indeed it was an extremely busy weekend and we were at full capacity. We did not want to compromise service so we were forced to serve where we had the most traffic, though the Grille was open... More 

Katy, Texas
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 26 August 2014

I booked this hotel so we would be close to the NRG Stadium to see the One Direction concert. The location was absolutely FANTTASTIC! Better yet, we entered the stadium from the back so the lines to purchase t-shirts and to enter were not as nearly as long as the front where the parking lot is. The staff at the... More 

Helpful?
Thank Debbie K
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Debbie K Thankl you very much for staying with us at Holiday Inn NRG/Med Center area Houston and for your very nice feedback. Indeed our location cant be beat as we literally steps away form NRG Center, and a few mnutes from Texas Medical Center, and we have extremely accessible. We agree with you as well that our service... More 

UK
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 August 2014

My daughter and I stayed here when we attended a concert at the NRG Stadium. Staff at check in were efficient and friendly. The hotel is dated however our room was clean but it did smell very stale. Our main issue was the service at breakfast. My coffee took forever and my daughters milk never arrived. Our friends also staying... More 

Helpful?
Thank milnnjc
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear milnnjc Thank you for staying with you su Holiday Inn NRG/Med Center Houston and for your feedback. We are glad that our location next to the NRG Center worked out well for you that you found the hotel comfortable. We are terribly sorry however about to unacceptable service for breakfast. Though we were a lot busier than we had... More 

Owatonna, Minnesota
Level Contributor
416 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 2 August 2014

June 26, 2014, our group of 9 race official's checked in, 5 had checked in on June24, and when they wanted our credit card, we said it was already on the company card. We were told that was to only hold the room and that we need to show the card at check-in. The card is kept at the office.... More 

Helpful?
2 Thank Carl W
IHGCare, Guest Relations Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Carl W, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More 

houston, tx
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 July 2014

This is my third visit to this lovely hotel. My wife and I think it is such a diamond in the rough, as we say this because it is a little dated but it is impeccably clean and well maintained, and the employees are truly the friendliest, kindest employees we have found anywhere. We've read some of the review that... More 

Helpful?
Thank bigape100
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear bigape100 Thank you for staying withus at Holiday Inn NRG/Med Center Houston and thank you fro your gracious comments. It is our pleasrue to take care of our guests. You may be glad to know that we are about to beginn our renovation in October. we hope to see you back early next year to show you the beautiful... More 

San Antonio, Texas
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 July 2014

1. A dirty glaze on the bathroom counters, furniture and office desk. 2. An un-vacuumed floor. 3. Water leaks and patching on the ceiling. 4. The water main broke, so we were out of water for 2 hours. It took 3 hours to run the water so it was clean again….I wish I would have taken pictures of that experience!... More 

Helpful?
2 Thank a p
IHGCare, Guest Relations Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear a p, Thank you for your review regarding your recent stay at Holiday Inn Houston Reliant Park Area, TX. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing... More 

San Antonio, Texas
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 July 2014

The staff was great! Everyone was so friendly. Place was very clean. In excellent condition. Bar and restaurant area very nice as well, great food and again very friendly staff!!! There were extra pillows and blankets, beds were very comfortable. We took our two kids so there was 4 of us and it was very roomy!!!

Helpful?
Thank Cathy D
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear Cathy D Thank you for staying with us at Holiday Inn NRG/Med Cntr Houston and for your very nice comments. It is our pleasrue to take care of our guests and we'd love to see you back soom Kind regards, Sergio More 

New Orleans, Louisiana
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 July 2014 via mobile

Got a good deal on Priceline. Checked in and got room key. Went up yo room on 9th floor and key didn't work. Went back to lobby to get second key, which didn't work either. Front deck staff said not to put it by smartphone or would be demagnetized. After 2nd time told them they needed to get this problem... More 

Helpful?
1 Thank markichaus
Sergio O, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Dear markichaus Thank you for taking the time to share your experience on Trip Advisor. Your feedback is important to us and others. I am terribly sorry about the problem with your door lock. As with all electronics, occasionally components can malfunction. I am glad you were able to have it resolved, albeit 45 minutes is definitely too long. Indeed... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Houston - NRG/Medical Center Area is one of Houston's favorite hotels. The hotel is conveniently located off Loop 610 and Kirby Dr, just off the Upper Kirby District, with exclusive back gate access to NRG Park and NRG Stadium making us the most convenient Houston hotel near NRG Park. In addition, our Holiday Inn Houston hotel is minutes from the Museum District, Texas Medical Center, Galleria, Rice University, Rice Village and downtown. Catch the 'Metro Light Rail' located less than a mile from the Holiday Inn Houston NRG Med Center hotel for easy access to downtown as well as entertainment areas. Our hotel features the fun and friendly SIDELINES Lounge, TRELLIS Restaurant with excellent food, free high-speed wireless Internet access, a fitness center, large courtyard pool and a hot tub, business center and over 2320 square feet of meeting space. The Holiday Inn - NRG/Medical Center Area is the perfect choice for so many reasons. Come find out why we are the perfect Holiday Inn Houston hotel. ... more   less 

Additional Information about Holiday Inn Houston - NRG/Medical Center Area

Address: 8111 Kirby Dr, Houston, TX 77054-1705
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $134 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Houston - NRG/Medical Center Area 3*
Number of rooms: 238
Reservation Options:
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Also Known As:
Holiday Inn Houston Reliant Park Area Hotel Houston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Houston - NRG/Medical Center Area staff and other travellers.
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Questions? Get answers from Holiday Inn Houston - NRG/Medical Center Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Takes a while to get hot water.”
 of 5 bubbles DocBillGalveston, 16 Nov 2016 | Read review
“Rooms on the south side offer a view of the NRG Stadium, pretty cool at night.”
 of 5 bubbles , 19 Oct 2016 | Read review
“On limited use street and backs up to Stadium parking lot, so quite with limited traffic.”
 of 5 bubbles Plano_TexasCruiser, 18 Sep 2016 | Read review
“Do not used the website for the reservation”
 of 5 bubbles PaulinaBest, 26 Jun 2016 | Read review
“Go to Marriott.”
 of 5 bubbles Dawg099, 17 Apr 2016 | Read review
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