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I normally stay at and love a nice Holiday Inn.
Granted they have gone through a hurricane and flooding but this place is run down.
Yes the bottom floor is being renovated due to flooding and I suppose that’s why they have no running elevators,...More
Response from Ashley B, Public Relations Manager at Holiday Inn Houston Hobby AirportResponded 2 weeks ago
Thank you for taking the time to tell us about your stay. It is always our mission to provide a positive, memorable experience for all of our guests and it is clear we have fallen short of our goal in this instance. Please accept my...More
We requested early check-in and upon arrival were informed that they were unable to accommodate our request. They locked our bags up for us and the hotel shuttle took us to a nearby restaurant and when we returned, still 2 hours early they were put...More
Thank Leslie H
Response from Ashley B, Public Relations Manager at Holiday Inn Houston Hobby AirportResponded 5 July 2017
Thank you so much for sharing your excellent experience at the Holiday Inn Houston Hobby Airport with the rest of the world! We are grateful to have had you as our guest and we hope we have the opportunity to welcome you back again soon.
This hotel was flooded in the hurricane and doesn't have finish flooring or sheetrock a few feet up from the floor on the whole first floor, but is surprisingly ok. The second floor was fine and smelled great. If you miss a connection and need...More
Thank Mary U
Response from IHGService, Guest Relations Manager at Holiday Inn Houston Hobby AirportResponded 4 weeks ago
Dear Mary U,
Thank you for sharing your impressions of your recent stay with us.
I am very happy that you have acknowledged our efforts to refurbish our hotel after the hurricane. We strive to provide the best possible service as well as experience and...More
My husband and I stayed here for one night because of an air connection back to our hometown. Holiday Inn Reservations failed to notify us that the hotel had flooded during Hurricane Harvey so arriving here late at night and discovering there was not an...More
Thank Diane U
Response from Ashley B, Public Relations Manager at Holiday Inn Houston Hobby AirportResponded 6 days ago
We appreciate your feedback and we will certainly look into improving the areas you highlighted. We are grateful for your business and we look forward to serving you again.
The thing that may be the one saving grace for this facility is the staff! From the front desk to the restaurant and bar the staff are the friendliest folks! Unfortunately they are working in a VERY dated facility. The rooms haven't seen an upgrade...More
Response from Ashley B, Public Relations Manager at Holiday Inn Houston Hobby AirportResponded 28 August 2017
Thank you for taking the time to complete this review and tell us about your stay. It is always our mission to ensure every guest has a positive, memorable experience and I am sorry to hear we fell short in this instance. Please accept our...More
US$87 - US$142 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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