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Crowne Plaza Houston River Oaks

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1,550 Reviews from our TripAdvisor Community

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Showing 1,482: English reviews
Reviewed 1 week ago

I have been staying at Crowne Plaza Hotel for my business trips since December 2016.. Great people with hospitality. I love the breakfast place where I get my choice of eggs, fresh fruits, and hot breads - not to mention variety of other stuffs as well. I am planning to continue my stay at Crowne Plaza for Jan and Feb.

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Helpful?
Thank Bakhtiar H
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Bakhtiar and thanks for the 5 star review! Glad that you are enjoying your stay and that you will be back. Happy New Year! Best regards, Debbie

Branford, Florida
Reviewed 2 weeks ago

The Lord lead us to Houston, TX to go to MD Anderson Cancer Center for my husband. Which ever thing turned out awesome for him. A lot of healing for him, but ever thing is well. On this journey he lead us to Crowne Plaza Houston River Oaks. Everyone here is concerned and caring. From the Front Desk staff to...

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Helpful?
Thank samaston52
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello samaston52 and thanks for the 5 star rating! I am glad that you are comfortable here and appreciate your kind comments. I will share with my team! Please come back and have a Happy New Year! Best regards, Debbie

Dallas, Texas
Reviewed 3 weeks ago

This is a very nice property located right off the s/w fwy on Kirby. It is close to upscale restaurants and shopping in Upper Kirby, museums, downtown and Galleria. We had a room on the 13th floor with a very nice view! Though our room was right in front of the ice / vending machines and elevators, we were not...

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Helpful?
Thank sraghura
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Sraghura and thanks for the 4 star rating! Glad you enjoyed your stay and the neighborhood. Please come back and see us again! Best regards, Debbie

Reviewed 4 weeks ago via mobile

I just had one issue, parking. When it came around 7pm it'll be hard to find a parking spot, the parking is very limited. Other than that, it was a pleasant stay, nice big room, friendly staff, good location. Several restaurants near by.

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Helpful?
Thank Claudia O
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Claudia and thanks for a 4 star rating! Glad that you liked your stay and hope that you will come back soon! Best regards, Debbie

Little Elm, Texas
Reviewed 4 weeks ago

Stayed at the Crowne Plaza Houston River Oaks for a fellas weekend and this hotel definitely was worth the stay. Front desk staff was attentive and responsive to all requests made. Stayed in a Corner King Suite on 10th floor and could not have had a greater room and view. Plenty of food selections available with Taco Cabana and Twin...

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Helpful?
Thank Joe H
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello joehknows1 and thanks for a fantastic review! Glad that you enjoyed your fellas weekend and hope that you will come back soon! Best regards, Debbie

Manchester, United Kingdom
Reviewed 7 December 2016

Location was excellent, we walked to Lupe Tortilla for an excellent dinner meal. The hotel itself is quite dated but perfectly clean and adequate. It is a large hotel so there are many large groups for conferences etc. The lobby shop was a boon as was the self serve laundry (which wasn't advertised!), saved our bacon. All in all a...

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Helpful?
1Thank carolinebug
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Carolinebud and thank you for a very nice review! Glad you enjoyed Lupe Tortilla. I will look into advertising our guest laundry. And I'll talk to gift shop about dryer sheets. Please come back and see us again! Best regards, Debbie

Independence, Missouri
Reviewed 30 November 2016 via mobile

Just stayed here four nights due to business. The room was big and clean with a desk and a fridge but it's dated. The bar and restaurant area is ok. The breakfast options are good. There are numerous restaurants less than a 1/2 mile walk from here. The room wifi could be faster. My shower temp and water pressure was...

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Helpful?
Thank osanida
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Osanida and thanks for the 4 star review! Glad you enjoyed your stand and hope that you will come back and see us again! Best regards, Debbie

Bryan, Texas
Reviewed 30 November 2016 via mobile

I completely messed up my reservations for my birthday weekend and everyone helped me and they were all very understanding. Maria at the front desk helped me all weekend!! She helped from getting my reservations situated to helping me when we were locked out of our room. She was so awesome and I appreciate her greatly!!

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Helpful?
Thank raenprice
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello raenprice and thank you very much for a nice review and compliments on Maria. I will share with her and her supervisor! Please come back and see us again! Best regards, Debbie

Dallas, Texas
Reviewed 27 November 2016

I have always been heavily relying on Tripadvisor ratings especially for hotels. I was surprised to see that this hotel has a 4.5 rating out of 5! I guess the standards for USA ratings and ratings for the rest of the world are probably different. I mean, when I see 4.5 star in Tripadvisor, my expectations are very high! But...

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Helpful?
Thank Ghazaryanedgar
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Ghazaryanedgar and thanks for the feedback. I am sorry that we do not meet your standards for a 4.5 star hotel. We strive to provide great customer service and indeed are a business hotel but we also have leisure business. I will share your comments with my manager and hope that you will come back soon. Best regards, Debbie

College Station, Texas
Reviewed 25 November 2016

I booked two rooms for one night. One of the rooms had a non functioning air conditioning unit. Thinking the room was warm because we had just arrived, I had assumed it would cool overnight once I turned the thermostat to a cooler temperature. It never got below 73 and when I advised the front desk the following morning, all...

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Helpful?
1Thank cruisepaper
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello cruisepaper and thanks for taking the time to write a review. I am very sorry about the air conditioner and the sheets and towels and will share your feedback with my manager. If you would email me with your room number I can have maintenance check your room. I hope that you might give us another try! Best regards,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more   less 

Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Fwy, Houston, TX 77098
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $114 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Hotels.com, HotelsforEveryone, Travelocity and Priceline so you can book your Crowne Plaza Houston River Oaks reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston
Hotel Style:
#49 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Houston River Oaks staff and other travellers.
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Questions? Get answers from Crowne Plaza Houston River Oaks staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I enjoyed facing I-59 because the areas I visited were impacted by the traffic flow through this corridor.”
 of 5 bubbles joehknows1, 20 Dec 2016 | Read review
“Don't choose this hotel when the temperature drops before dinner.”
 of 5 bubbles 192templeg, 7 Nov 2016 | Read review
“Free Parking!”
 of 5 bubbles Tifftastic, 2 Nov 2016 | Read review
“high floor”
 of 5 bubbles I1514PKmarke, 14 Oct 2016 | Read review
“Get the King suite”
 of 5 bubbles mikekS1194PT, 8 Oct 2016 | Read review
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