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Crowne Plaza Houston River Oaks

1,664 reviews
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Traveller (182)
Room & Suite (197)
Dining (19)
Overview
  • Excellent64%
  • Very good19%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(209 reviews)
“shuttle service”(49 reviews)
“medical center”(49 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,664)Write a Review
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Traveller rating
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Show reviews that mention
All reviewsfront deskshuttle servicemedical centerrice villageclose to downtownlove this hotelexcellent customer servicehome away from homemuseum districtself parkinggalleria areafree shuttlemandyconciergezarabusinesskirby
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11 - 15 of 1,590 reviews
Reviewed 4 weeks ago via mobile

Welcoming and helpful staff made our stay here enjoyable. The location is near just about everything you’d want to see or visit. The rooms were very clean & comfortable. They offer free newspapers & coffee which is always a nice perk. Since we drove, the...More

Thank Kathy M
Response from Sylvia S, other at Crowne Plaza Houston River OaksResponded 3 weeks ago

Hi Kathy, We are so pleased to hear you enjoyed your stay. We would like to thank you for stying at out hotel and leaving your feedback. We look forward to serving you in the future.

Reviewed 27 December 2017 via mobile

First the positives: - The hotel is clean and nice, it is a bit old but it’s okay. - The staff was friendly and nice. Now the negatives: - parking is available but you have to pay 10 dollars for every 24 hours. - The...More

Thank nataliasM1513VI
Response from Sylvia S, Manager at Crowne Plaza Houston River OaksResponded 29 December 2017

Hello, Thank you for taking the time to leave your feedback. We will pass on your kind words to our staff. I am terrible sorry that you had issues with heat. Please let me know the next time you are coming into the hotel and...More

Reviewed 20 December 2017 via mobile

I love this hotel and John Flores is the main reason why!! He has amazing customer service and problem solving skills!! The hotel is nice and clean and is conveniently located. The rooms are cozy come with a mini fridge, microwave, and coffee/tea maker. I...More

Thank _MSJLB_00
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 21 December 2017

Hello and thanks for your 4 star rating! I am glad that you enjoyed your stay and thanks for the compliment on John Flores. Please come back soon! Best regards, Debbie

Reviewed 16 December 2017 via mobile

While this hotel could use some refurbishing, it met my needs. It has a restaurant which serves average fare, but the menu is limited. Although the property sits next to the 59 Freeway, it was well sound-proofed and quiet. This is a basic place providing...More

Thank Inkfisch
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 21 December 2017

Hello Inkfisch and thanks for taking the time to rate my hotel. I am sorry that you could only rate us 3 stars and hope that you will give us another chance. Best regards, Debbie

Reviewed 5 December 2017

John at the front desk was terrific at checkin and helping out throughout our stay. Upgraded to the two room suite. Large with very comfortable bed. Internet was fast. Breakfast was ok. Server happily let me substitute fruit for toast. Hotel is about 2 miles...More

Thank chitownsam
Response from Sylvia S, Executive Assistant at Crowne Plaza Houston River OaksResponded 6 December 2017

Greetings chitownsam - Thank you for your review, it is important to us. I am pleased to hear all your comments but I do apologize about the limited shuttle service and the fact you had to take an Uber. I have shared all with Management...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$88 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$88 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (182)
Room & Suite (197)
Dining (19)
Pool & Beach (18)
Amenities (24)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Amanda S
19 January 2018|
AnswerShow all 7 answers
Response from CW4200 | Reviewed this property |
Yes, coin operated
1
Vote
155ivag
26 November 2017|
AnswerShow all 7 answers
Response from spoons110 | Reviewed this property |
No. The best is to buy one at the airport or a local shop before you travel.
1
Vote
155ivag
26 November 2017|
AnswerShow all 7 answers
Response from yandinazetland | Reviewed this property |
Yes USa 2 pin plugs
0
Votes
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Room Tips
"Rooms in the tower are best"
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"Most of the rooms have good views."
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"Pay for parking"
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"Don't get too close to the elevators, kind of noisy."
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