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Crowne Plaza Houston River Oaks

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1,546 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Houston River Oaks
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Showing 1,478: English reviews
Reviewed 17 May 2013

Mandy, the concierge was an absolute pleasure! The service was absolutely above and beyond... The hotel was clean, centrally located, and had great access to the freeway! Ask for Mandy if you stay here. She has great recommendations for where to go in houston!

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Helpful?
Thank Shannonlynne21
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello shannonlynne, Thank you for your review!! I am happy to hear that you love our staff, hotel & services. Mandy does offer great recommendations and has great coupons available for our guests. It is nice to know that we won you over with our incredible service! We look forward to taking care of you again! Safe Travels, Debbie Hollier

Reviewed 17 May 2013

Mandy is so helpful!!! So great!! Was very knowledgeable about the area and gave us great connections to restraunts and places to go to :) never had such a friendly concierge in my life, great smile! :)

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Helpful?
Thank ebeards1
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello ebeards1, Wow!! Thank you so much for writing such a raving review about Mandy! I am thrilled to hear that she impressed you so much and she took such great care of you! She loves her job and loves hearing from satisfied guests! I will pass on your gracious comments to her. Take Care, Debbie Hollier

Houston, Texas
Reviewed 16 May 2013

Mandy Bates was awesome and helpful. I was not familiar with this town. Mandy was able to give me suggestions on where to go to eat and shop while I was in this city. She ensure that my stay at the crowne plaza was a great experience. She has great customer service and I really enjoyed my stay!!

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Helpful?
Thank m c
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello m c, Thank you so much for sharing your candid comments! I am thrilled to hear that Mandy helped make your stay a great one! She is a wealth of knowledge and loves making sure our guests enjoy Houston! I will pass on your gracious review to her. We hope to see you again soon! Take Care, Debbie Hollier

Reviewed 15 May 2013

Great place. Very easy to get to downtown. Service is awesome! Quite rooms with central ac Mandy is great! Good to see many staff at priority club reception. See lot of regulars, that is a very good sign! Every one is happy!!!!!!!!

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Helpful?
Thank Janaki0612
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello janaki0612, Thank you so much for such a fantastic review! I am thrilled to hear that you had a chance to attend our priority club reception. It is a great chance to meet our staff and many regulars, which I see you did! It is so nice to hear that our location works great for your traveling needs and...

Reviewed 15 May 2013 via mobile

Hotel had a shuttle to take you anywhere in 3 miles which was convenient . Was close to goodes BBQ restaurant which I can't rate highly enough . Rooms were very nice and the cleanliness was spot on . Had a nice little fitness suite which was nice and guest laundromat which was handy . The staff were friendly enough...

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Helpful?
Thank Andy-green84
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Andy-green84, Thank you for taking the time to share your thought on your recent stay. I am happy to hear that you had such a great experience and enjoyed our hotel! I am sorry if you were misinformed about the airport shuttle. That information you were given was correct if you were going to Hobby but it sounds like...

Reviewed 15 May 2013

Great hospitality, friendly and excellent service from all of the people on staff. I like the personal interaction that everyone gives. It helps to feel welcome by everyone involved in your stay, and they make you feel comfortable and at home while visting .

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Helpful?
Thank 1mb2013
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello 1mb2013, Thank you for your review. We are so pleased to hear of your positive experience with us at the Crowne Plaza River Oaks. It is so nice to hear that you loved our friendly staff! Your comments were warming and well received by our team. Please come back and see us real soon! Safe Travels, Debbie Hollier

Houston
Reviewed 15 May 2013 via mobile

My stay at the Crown Plaza River Oaks was refreshing, excellent service (Mandy, Debbie, Dimples, Jorge to name just a few) provided awesome service. Facilities are modern and up to date, excellent area around many stores and things to do. I encourage anyone visiting Houston stay at this Crown Plaza

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Helpful?
Thank fholts
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello fholts, Thank you for your review & recommendation! We appreciate you sharing your thoughts on our hotel, staff & services. It is nice to hear that a few of our great staff was mentioned for their hard work. I will pass on your gracious comments to them. We hope to see you soon! Take Care, Debbie Hollier

Brazoria Texas
Reviewed 12 May 2013

I cant say enough about this place. Mother sick with cancer in local hospital. They gave me a great rate and worked to get me back in when they were booked.They have a great Breakfast that they give you a voucher for.

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Helpful?
Thank hairtech
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello hairtech, Thank you so much for sharing your story. Many of our frequent guests are medical patients and I am so glad that we have the ability to offer a discounted rate in your time of need. We know that traveling for medical reasons can be difficult so we try to do everything we can to make your stay...

Philadelphia
Reviewed 11 May 2013

Mandy, you are the best Concierge and the staff is the most welcoming and helpful. You are always my choice when we are in Houston. We look forward to our next stay and I know it won't be too long. Houston is always a success with your help.

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Helpful?
Thank ladybagint
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello ladybagint, Wow!!! Thank you so much for such fantastic feedback! We are so happy to hear that we have won you over with our incredible service! Our team is always happy to hear from satisfied guests and I will be glad to pass on your review to them. I know that Mandy will be thrilled to read your amazing...

Austin
Reviewed 10 May 2013

This Crown Plaza is consistantly above avedrage. From check in to friendly service, special requests, comfy beds, bar service and it's nice and close to Lupe Tortilla. This is really the only place i want o stay in Houston. They make you feel right at home and do it right every time.

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Helpful?
Thank todped
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Todped, Thank you for sharing your thoughts on your recent stay! We are honored that CPRO is your hotel choice in Houston! It is nice to hear that we exceed your expectations every time! We appreciate your loyalty and look forward to your return! Safe Travels, Debbie Hollier

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more   less 

Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Fwy, Houston, TX 77098
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $106 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HotelsforEveryone, Priceline, Odigeo, Travelocity, Hotels.com and IHG so you can book your Crowne Plaza Houston River Oaks reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston
Hotel Style:
#31 Best Value Hotel in Houston
#49 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Houston River Oaks staff and other travellers.
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Questions? Get answers from Crowne Plaza Houston River Oaks staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose this hotel when the temperature drops before dinner.”
 of 5 bubbles 192templeg, 7 Nov 2016 | Read review
“Free Parking!”
 of 5 bubbles Tifftastic, 2 Nov 2016 | Read review
“high floor”
 of 5 bubbles I1514PKmarke, 14 Oct 2016 | Read review
“Get the King suite”
 of 5 bubbles mikekS1194PT, 8 Oct 2016 | Read review
“Chose rooms in upper floors, 9 and above floors”
 of 5 bubbles kenx, 6 Sep 2016 | Read review
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