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Hilton Houston Plaza/Medical Center

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603 Reviews from our TripAdvisor Community

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Showing 587: English reviews
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Salt Lake City, United States
Reviewed yesterday NEW

This hotel is sadly so out of date and old that is was a disappointment. The elevators sometimes weren't working, the carpeting and furniture look ancient, the workout room floor was pulling up everywhere and there's no where to buy just a few snacks (many hotels now offer a small shop with snack items which is really convenient). The garage...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank James C
Arlington, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 25 December 2016 via mobile

This hotel is undergoing renovations and it does need it. It is very clean - well kept - just worn... What ever hotel issues may be happening die to the renovation are more than made up by the staff. As a business owner and a Hilton Diamond member who stays 60-nights a year in hotels I have NEVER came across...

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2Thank BrianTheTraveler77
About Hotel's Favourite Review
Richardson, Texas
Reviewed 3 days ago NEWvia mobile

Came down for the livestock show to watch my granddaughter. The hotel was wonderful! It was a large double suite with 1.5 bathrooms. Perfect layout for 2 grandmothers. The beds were comfortable and had plenty of pillows

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Helpful?
Thank S9323QHbrendag
Branford, Connecticut
Reviewed 5 days ago NEW

The hotel is very close to Rice University, which was good for me. The staff is nice and very helpful. As for the rooms, I loved mine: it was spacious, clean and with a nice view. I would definitely stay there again if the opportunity presents itself.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Radouane N
Indianapolis, United States
Reviewed 1 week ago

Among a thousand other issues with this stay, I woke up itchy. It's been a month. I'm still itchy. Thank God I left after one night for other reasons (terrible staff, dirty room). I can only imagine how bad it would have been if I'd stayed.

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Helpful?
Thank sarahkB1410GV
Management response:

Dear sarahkB1410GV: Thank you for taking the time to share your feedback about your recent stay. We are very sorry that our service and hotel did not meet your expectations. Please allow us the opportunity to Make It Right. I will include my information, please feel free to contact me the next time you're in town. I will personally assist...

Grandvillers, France
Reviewed 1 week ago

We stayed at this Hilton while visiting family. We were able to upgrade to a suite because we were Hilton Honors members. We had a huge room at a very reasonable price. The location was perfect. I only wish breakfast was included.

Review collected in partnership with Hilton Hotels & Resorts
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Thank nancydQ3009AI
Reviewed 1 week ago

This hotel was excellent. The rooms are beautiful and exceptionally roomy and I've stayed at hotels around the country. It was walking distance to the hospital which made it really convenient. The food in the restaurant is tasty and the wait staff was friendly and helpful. I definitely plan to stay there again when we return for my daughter's hospital...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Jennifer M
Houston
Reviewed 1 week ago

This is a convenient, clean hotel. There's really nothing special about it. If you need to be in the medical area, it's probably a good choice. Fairly quiet. Breakfast selections are fine. I have nothing more to say in this review.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank elizabethbZ5895AB
Management response:

Dear elizabethbZ5895AB, Thank you for your feedback. We are glad to hear you found our hotel convenient, clean, and you enjoyed our breakfast selection. We hope to see you soon! At your service, Melissa Sical Guest Relations Manager

Lake Charles, Louisiana
Reviewed 1 week ago

I completely ignored all of the reviews and decided to give this hotel a chance. My mistake, and it cost me a lot of money. Listen to the reviews and do not stay here. You have to pay for parking every day you're there and you also have to pay for breakfast. I was told breakfast was complimentary.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank USMC1973
Management response:

Dear USMC1973: We are sorry that we did not meet your expectations and if there was a confusion in regards to the free breakfast. The gold and diamonds Hilton Honors members receive free continental breakfast. However, if you were advised free breakfast, our team should have made it right for you and given you complimentary breakfast. Thank you for your...

Austin, Texas
Reviewed 2 weeks ago

Management does not care...Long wait times 1 1/2 hours to check in, expensive parking, suites only for two double beds, bar and restaurant closed until 4 PM+, poor wifi, could not get any management assistance.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank killerlong
Management response:

Dear Killerlong, Thank you for sharing your overall experience with us. We truly apologize that the check-in process, parking, restaurant, bar and rooms did not meet your expectations. We take all of our guest's comments very seriously and will address these issues immediately. We hope you will consider staying with us in the future, please allow us to Make It...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hilton Houston Plaza/Medical Center hotel is located in the heart of the Texas Medical Center, the largest medical facility in the world, and is on the doorstep of Rice University. We offer complimentary shuttle service around the extensive medical center complex and surrounding areas.Our rooms and 720-sq.ft. suites provide views of the Houston skyline, and we host two onsite dining options for your breakfast, lunch and dinner needs. ... more   less 

Additional Information about Hilton Houston Plaza/Medical Center

Address: 6633 Travis St, Houston, TX 77030-1308
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $160 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Houston Plaza/Medical Center 3.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Hilton Houston Plaza Hotel Houston
Houston Hilton
Hotel Style:
#67 Romantic Hotel in Houston
#143 Business Hotel in Houston
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Questions & Answers

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Tulsa, Oklahoma

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“15th floor or higher”
 of 5 bubbles paokhab, 18 Feb 2017 | Read review
“Use Checkin to pick a room! I think app or web can both do that.”
 of 5 bubbles Frugalman2013, 6 Feb 2017 | Read review
“Pick a high floor with a view of Rice Stadium”
 of 5 bubbles jans955, 24 Jan 2017 | Read review
“don't ask for one with a wifi connection, you may be wasting your time”
 of 5 bubbles burgess2017, 18 Jan 2017 | Read review
“Corner suites are the best!”
  • Living Room in King Suite
  • View from 19th floor
 of 5 bubbles longhornjz, 17 Jul 2016 | Read review
5 of 5