Hyatt Regency Houston Downtown

Hyatt Regency Houston Downtown

Traveller (573)
Imperial Suite
Room & Suite (192)
Hyatt Regency Houston
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Fully refundable before Fri, May 31
C$257
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.0
#46 of 538 hotels in Houston
4.4 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Situated in the heart of downtown’s thriving business and entertainment districts, the newly renovated Hyatt Regency Houston is connected to restaurants and services via the city’s famous seven-mile tunnel system. Walk to events at the nearby George R. Brown Convention Center. Take in an Astros' game at Minute Maid Park or Rockets' game at Toyota Center. Be sure to save time to enjoy a show in downtown’s Theater District or explore the shops along Main Street. A quick ride on Houston’s METRO Light Rail, with stops just seconds from our hotel, will take you to the renowned Museum District, Children’s Museum, the Houston Zoo, the Texas Medical Center or Reliant Park. When it’s time to relax, retreat to your spacious accommodations with Downtown views and thoughtful amenities. Always the right choice; book your reservation now at our outstanding accommodations.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Taxi service
Conference facilities
Paid private parking on-site
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Wine / champagne
Vending machine
Banquet room
Meeting rooms
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
iPod docking station
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Great View
City View
Languages Spoken
English, Spanish

Location

1200 Louisiana St, Houston, TX 77002-5209
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 86 out of 100
86
Hobby Airport
15.2 km
See all flights
George Bush Intercontinental Airport
25.9 km
See all flights
4.0
4.0 of 5 bubbles3,363 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Hyatt Regency Houston garners praise for its prime downtown location, ideal for business-related visits, and is appreciated for its welcoming atmosphere and clean, comfortable rooms. However, some guests consider the hotel overpriced, pointing to the high costs of amenities like food, drinks, and valet parking without a corresponding level of quality or service. While many admire the hotel's cleanliness and attentive service, the dated decor and occasional maintenance issues in rooms, along with sporadic lapses in housekeeping, have been called out by others.
Location
Central
Atmosphere
Welcoming
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Attentive
Amenities
Satisfactory

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3,363Reviews38Q+A100Room tips
Traveller rating
  • 1,727
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  • 129
  • 153
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Detailed Reviews
magdalenaelliottos wrote a review Feb 2020
1 contribution
5.0 of 5 bubbles
The Houston Hyatt was withing a 10 minute walking distance of everywhere we wanted to go. Everything I asked for was provided for me and the room was spotless! Housekeeping ladies were very friendly, and the evening Bartender/Waiter at Shulas on February 15th was incredibly nice and helpful. My only problem staying here was the Einstein Bros in the hotel, service was a bit unwelcoming and products were overpriced for the quality. Avoiding that area on my next visit but overall had a lovely stay for my fiance and I anniversary 💕
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sjwgoldman wrote a review Mar 2020
1 contribution
5.0 of 5 bubbles
The service with Hyatt Regency Houston was beyond what I expected and exactly what I needed during my stay in the beginning of the Covid-19 delimma that has effected the entire nation. My event was cancelled after I was there and they accomodated me beyond meausre. The staff was wonderul and the hotel was clean. I had water issues (not hot enough) in a room and they attempted to fix it to my need and when unable to do so without major disruption they moved me. They helped me through IT/ Internet issues for my virtual meetings, and ensured I was comfortable and safe by cleaning the hotel lobby and elevators consistently throughout the day. If I return to Houston I will most certianly book with them. The have great restaraunts, and staff, as well as a good location.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
iiingoziii wrote a review Aug 2021
New York City, New York1 contribution
3.0 of 5 bubbles
I attended a conference during this time as a solo traveler and ultimately enjoyed my trip to Houston. What I will say is that there are more attractions and food options near The Galleria Mall from what I observed. I was welcomed as a World of Hyatt member but wasn't given details on what my access included and it wasn't written on any of the two room keys I was given compared to what another attendee showed and told me of when she checked in. I called room service to request service and no one came during the day I requested so I had to call back. The next time the room service had to come back as I was sleeping and put the "do not disturb" sign and that was respected which I valued. When the room service did return it was past the available time I stated (9a-1p, they came after 2pm after I called the front desk). The room service seemed to have an attitude as she made a comment about the sheets having a food stain as she passed me which I knew about which is why I called room service the day before, and was also unnecessary but I was very respectful as I respect what service workers go through. There was a hard, small, brown solid clump on the floor that I unfortunately felt barefoot near the desk and bed which could have been fecal matter from a previous guest so I quickly went to shower for a long time as that was unpleasant. I don't believe it was cleaned after room service because the woman was quite fast but my sheets and bathroom were cleaned. The lights were dim throughout and an engineer who came to fix something in the bathroom pointed it out and fixed it for me. The peephole cover fell off after I checked outside after hearing a loud bang near my door. My bed was extremely comfortable but didn't smell super clean when I checked in so I used a bed sheet and pillowcase I brought from home to lay over the bed; the bed was comfortable though. The alarm/clock/radio's alarm function didn't work and that alongside other factors with my phone caused me to miss my flight even after setting the radio's alarm as a backup and luckily I was rebooked for the next available flight and was able to check out and wait for an uber to the airport. Overall I give the hotel a 3/5 with my experience. The pool wasn't cleaned and there were leaves and debris floating in the pool which threw off other event attendees. The elevators took a long time at times to arrive and I believe the hotel gives the impression of being modern but may need renovation.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KLSNC wrote a review Jan 2020
Charlotte, North Carolina70 contributions4 helpful votes
+1
4.0 of 5 bubbles
I left a note for housekeeping & asked for more tea bags & cup lids. When I came back from our day of meetings they’d left a spread of any tea compliments you could imagine (honey, lemon, stirrers, etc)!

The room was very comfortable. However, I will say the atrium got vey loud early Sunday morning; it seemed the sound from the bar gathering down had carried up several floors. They had left ear plugs in the nightstand to address that very issue.

Dinner in the area on a per diem budget was a bit of a challenge but not completely in their control. There’s an Einstein’s Bagels on site & a pizza/Italian restaurant nearby that are both good options.
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Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Klady2022 wrote a review Jun 2022
1 contribution
3.0 of 5 bubbles
Came as part of a vaca and to go to a convention. You pay so much for a hotel and when tv doesn’t work for the four days you are there and nobody tells you at checkin. We were told we’d be comped movies… which the movies we picked were disabled by the front desk. We requested toiletries and they kept bringing the wrong stuff. Room service was not done daily so you’d think they could get the toiletries to you correctly. Overall, for the price you pay, you have high expectations and none were met. I’ve stayed at Hyatts before and the location in downtown Houston on Louisiana is NOT up to par.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
1.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Allison Kapinus, Marketing at Hyatt Regency Houston Downtown
Responded Jun 6, 2022
We apologize for the inconveniences. We thank you for staying with us and can assure you we are working hard to update our hotel to be the best for you and appreciate your patience. We will address the toiletry concerns with the housekeeping staff as well.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Canisha L wrote a review Feb 2020
Cheltenham, Maryland19 contributions38 helpful votes
3.0 of 5 bubbles
Pros: It is in a good area of Houston so the uber prices were very decently priced; the Einsteins in the restaurant was delicious (try the pizza bagel!), the front desk associates were lovely as well! The meeting room spaces are beautiful as well and very spacious. If you are in the area for a conference, this is a great spot to have the meetings at. Leroy the engineer was very nice as well. He checked on me twice when he seen me and he was such a friendly guy.

Cons: if you want to check in early, they will charge you a $29 arrival fee. I think this is an inconvenience especially for college students when they have early flights. Nobody at the front desk did not let us know about the construction that was going on, and while myself and my roommate were trying to take a nap, there was a lot of noise outside of our window that was very distracting. Also the curtain in the room had stains on them as well, which was very nasty. The first night, the bath stopper wasn't working either. The elevator (I understand its a business hotel), but it would always skip the 9th floor and walking to the 3rd floor or the lobby in heels from the 9th floor is not fun at all -___- its a big inconvenience.

Overall, it was a pretty okay stay.
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Date of stay: February 2020
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3Seasonedtraveler wrote a review Jan 2021
1 contribution
5.0 of 5 bubbles
This was our first time back at the Hyatt regency downtown since Covid. The hotel has been nicely renovated and the customer service is outstanding. We were there for a dance competition and I did online mobile check in with keyless mobile entry. It was nice going straight to our room. Our room was ready at 8am! The lobby bar and Einstein’s is open. The other restaurants in the hotel are not open, but the hotel made every effort to bring in outside food vendors to sell food. They also did a nice job with sanitizing stations everywhere and bathrooms and elevators were cleaned every two hours. We enjoyed our stay
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris wrote a review Jul 2022
Kansas City, Missouri3 contributions
3.0 of 5 bubbles
I used to stay here often on business and love this hotel’s quietness, cleanliness and accessibility. But a lot has seen to changed. The portion of downtown was almost too quiet although it was nice to have a Benihana and pizza shop next door. Be prepared to drive to the main attractions and parks in area. $45 valet parking which is absurd but given the times not unexpected. The staff was very courteous and responsive to our room service requests as well as housekeeping. The hotel was very quiet so we were able to take advantage of the pool area. One thing that I certainly missed was the restaurant on top floor that would do around-the-clock rotations and offer tremendous views. Apparently they closed this during pandemic along with Steakhouse on bottom floor.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Allison Kapinus, Marketing at Hyatt Regency Houston Downtown
Responded Sep 29, 2022
Hello, thank you for your feedback. Shula's Steak House is currently open however, yes we did have to close Spindletop. We are hoping to open it back up soon. Hope to see you then!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amy C wrote a review Feb 2022
2 contributions
5.0 of 5 bubbles
My mom and sisters had a great time! It started with Nick Torres being such a gentleman helping us bring our bags up to our room and giving us recommendations for brunch the next morning. We also had a corner room which made it extra spacious for the four of us. Room was clean & cool and we all enjoyed it! The shower was hot, made me feel tall (because the shower head was a little lower), and the water pressure was legit. There was no noise disturbance and when calling for extra towels they brought them up very quickly. Overall, great experience and the next time we come to Houston for “Broadway on tour,” we’ll definitely stay at the Hyatt Regency again!
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
allencje wrote a review Mar 2020
3 contributions
5.0 of 5 bubbles
Even in the unexpected circumstance of a water main break in Houston the day before our arrival, Hyatt had a plan in place to continue their level of service and guest experiences. We were relieved to know that our needs would still be met and we would not have to cancel our stay. This Hyatt is very comfortable with large groups and does an outstanding job of accommodating every need. Perfect location for all things downtown, and still very quiet and relaxing.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2015Lil asked a question Jan 2023
Liverpool, United Kingdom300 contributions157 helpful votes
Thinking about booking this hotel for a few nights. What are the parking options? Is there self parking?
Answer from jenny v
New Orleans, Louisiana1 contribution
the hotel has valet parking option, but you can park around the hotel where there are more self park lots at a cheaper rate.
lvlndtrvlr asked a question Jan 2021
Loveland, Colorado285 contributions137 helpful votes
Hi Is the pool open now? Heated? Plan to come march 1 thanks
Answer from Bigmeaux56
Natchez, Louisiana188 contributions120 helpful votes
Was not open when we were there in early January
AJDougie asked a question Oct 2019
Leeds, United Kingdom12 contributions10 helpful votes
Where are bars
Answer from The Mrs.
Galveston, Texas20 contributions20 helpful votes
There are hotel bars,bars in the tunnel system and many bars & clubs in the walking area.
KaitlynPage asked a question May 2019
Hattiesburg, Mississippi1 contribution
Is breakfast included?
Answer from eric_vica_nastia
San Antonio, Texas35 contributions45 helpful votes
It was for me based off my membership. I am sure there are some room packages that include it. If not there is a bagel place with coffee in hotel and as others have said McDonald’s and other places right in the area as well.
KaitlynPage asked a question Apr 2019
Hattiesburg, Mississippi1 contribution
Is parking valet only and if so how much?
Answer from faythompson
prestwich45 contributions25 helpful votes
The hotel website states it is self parking and valet however, on arrival we were told valet parking. We were charged $43 for the valet parking and to be honest it was worth it.
Wanderer66908756013 wrote a tip May 19
1 contribution
5.0 of 5 bubbles
"If you desire complimentary breakfast ensure you select bead and breakfast option with Hyatt Regency room purchase."
Read full review
Cap R wrote a tip Apr 2024
1 contribution
4.0 of 5 bubbles
"Bring your fan, room AC wasn’t adequate for our preferences. "
Read full review
Matthew C wrote a tip Apr 2024
Dallas, Texas31 contributions14 helpful votes
5.0 of 5 bubbles
"Close to Starbucks, shops and attractions."
Read full review
Trelina N wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"N/A"
Read full review
Kendall J wrote a tip Apr 2024
1 contribution
4.0 of 5 bubbles
"Call ahead about fees and pricing. "
Read full review
Not the right property for you?
There are more places to choose from in the Houston area.
PRICE RANGE
C$263 - C$419 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency houston hotel houston, houston hyatt regency, hyatt houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
955
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hyatt Regency Houston Downtown - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Hyatt Regency Houston
Which popular attractions are close to Hyatt Regency Houston?
Nearby attractions include Historic Downtown Hico (0.4 km), Sam Houston Park (0.3 km), and The Heritage Society (0.4 km).
What are some of the property amenities at Hyatt Regency Houston?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Houston?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Regency Houston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Houston?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hyatt Regency Houston?
Conveniently located restaurants include Shula's Steak House, McCormick & Schmick's Seafood & Steaks, and Morton's The Steakhouse.
Are there opportunities to exercise at Hyatt Regency Houston?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Hyatt Regency Houston located near the city centre?
Yes, it is 1.0 km away from the centre of Houston.
Are any cleaning services offered at Hyatt Regency Houston?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Houston offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hyatt Regency Houston?
The staff speaks multiple languages, including English and Spanish.
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