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JW Marriott Houston

Booking.comUS$199*
View Deal
#36 of 506 Hotels in Houston
Certificate of Excellence
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$250*
US$199*
US$250*
US$199*
US$250*
US$199*
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JW Marriott Houston
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819 Reviews from our TripAdvisor Community

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Showing 740: English reviews
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Sewell, New Jersey
Reviewed 4 days ago NEWvia mobile

Went for a quick business trip and moved there after a disappointing night at another Marriott. I received special treatment from the moment I walked through the front doors. I was upgraded to a corner king. The consierge lounge was luxurious with hot chocolate chip cookies and other snacks. The people always said hello and couldn't do enough for you....

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Thank Bob M
London, United Kingdom
Reviewed 6 days ago NEW

They need to spend some money updating the rooms. They are very dated and tired looking and in need of some tlc. The staff are fantastic though, and really made my stay. They gave me a free upgrade upon arrival to a king suite. Nice thought, just shame the room was not good.

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1Thank TravelReviewer1982
Brenda C, Manager at JW Marriott Houston, responded to this review

Thank you for taking the time to comment on your recent stay at the JW Marriott Houston. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team. Sincerely, Brenda Carley...

Charleston, South Carolina, USA
Reviewed 6 days ago NEW

Lovely clean room and wonderful staff..however we had the military discount, which made the room VERY reasonable....until we realized each and every amenity was a la carte. $25 to park over night, pay for wifi, $27 breakfast buffet, $10 per hour parking per day. Pool and fitness room were free. Staff was very accommodating and responsive...would stay again for location...

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Helpful?
Thank Linda E
Brenda C, Manager at JW Marriott Houston, responded to this review

Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service....

Lufkin, Texas
Reviewed 2 weeks ago

My wife and I took a much needed leave from family responsibilities one night and luckily ended up picking the JW Marriott. From the check-in experience to the rooms to the pool and amenities to the moment i picked my car up from the valet on check-out day, our stay was exquisite. I would HIGHLY recommend you booking this location...

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Helpful?
Thank Matt214
Brenda C, Manager at JW Marriott Houston, responded to this review

Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service....

Glen Cove, New York
Reviewed 2 weeks ago via mobile

This is the 2nd time I've stayed at this hotel and feel it's a great option for business travelers. Rooms are spacious and seem to have been recently renovated. Staff is very friendly and helpful. The concierge lounge offers great panoramic views of Houston but can get crowded in peak times, especially when big conferences are in town. The location...

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Helpful?
Thank Joe M
Brenda C, Manager at JW Marriott Houston, responded to this review

Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service....

Nashville, Tennessee
Reviewed 3 weeks ago

The person checking me in was very helpful, making suggestions, inquiring of my evening, and generally pleasant as I checked in. The hotel is well decorated with a Starbucks in the lobby. Great location for business travel

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Helpful?
Thank cmartinVance
Brenda C, Manager at JW Marriott Houston, responded to this review

Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service....

Atlanta, Georgia
Reviewed 3 weeks ago via mobile

So I was at work in San Antonio for the week of Cinco and had a great time that Friday. Had to be in Houston for work the following week and staying here was cheaper than flying back and forth so I made the most of it. Great hotel, great location, lots of restaurants, lots to do. The best thing...

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Helpful?
Thank sggonzalez
Brenda C, Manager at JW Marriott Houston, responded to this review

Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service....

Reviewed 3 weeks ago

Business class hotel for business executives. Good ambiance from the Reception to the rooms. Good location for business meetings. Nice staff from the concierge to the room service.. Proximity to the shopping malls at the Galleria is an advantage. Nice breakfast especially at the second floor. Need to improve on the timing for cleaning rooms.

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Helpful?
Thank Engr Chris O
Brenda C, Manager at JW Marriott Houston, responded to this review

Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service....

Washington
Reviewed 3 weeks ago

Came down for a conference and had a decent stay - some of the rooms on the Westheimer street side can get noisy, by the beds and rooms are decent - coffee make in drawer sometimes difficult to get out, but works. Staff is helpful. needed some half & half instead of the powdered stuff in the room - bar...

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Helpful?
Thank Stan5107
Brenda C, Manager at JW Marriott Houston, responded to this review

Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service....

Brisbane, Australia
Reviewed 3 weeks ago

We stayed twice within a fortnight and enjoyed both stopovers. Great service and location make this an ideal accommodation house. We were impressed with the gym and swimming pool and the reception team were highly professional. Our room was comfortable with an excellent shower.

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Helpful?
Thank Paul M
Brenda C, Manager at JW Marriott Houston, responded to this review

Thank you for sharing your experience at the JW Marriott Houston. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about JW Marriott Houston

Address: 5150 Westheimer Rd, Houston, TX 77056-5506
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $207 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Houston 4.5*
Number of rooms: 514
Reservation Options:
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Also Known As:
Jw Marriott Houston Hotel Houston
Jw Marriott Hotel Houston
Marriott Houston
Houston Marriott
Hotel Style:
#13 Green Hotel in Houston
#19 Luxury Hotel in Houston
#51 Family Hotel in Houston
#61 Business Hotel in Houston
#63 Romantic Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Houston staff and other travellers.
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Questions? Get answers from JW Marriott Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I am sure all floors are awesome but room 1415 was amazing and had a beautifiul view of the sunrise.”
Matt214, 15 May 2017 | Read review
“Most rooms are quiet especially those far from the lift location”
engrchriso, 7 May 2017 | Read review
“Rooms off westheimer street side are quiter.”
Stan5107, 7 May 2017 | Read review
“no special seen around the hotel but ask for a quite room not overlooking the main street and ask for higher floor”
551alia, 4 May 2017 | Read review
“higher up and lower rooms are all fine.”
703RichardH, 22 Apr 2017 | Read review
5 of 5
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US$199* /night
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TripAdvisorUS$199
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Prices are for 1 room, 2 adults
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