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Hilton Houston NASA Clear Lake

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Traveller (192)
Room & Suite (102)
Pool & Beach (14)
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Overview
  • Excellent39%
  • Very good27%
  • Average19%
  • Poor9%
  • Terrible6%
Travellers talk about
“kemah boardwalk”(61 reviews)
“lake view”(40 reviews)
“space center”(55 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Houston NASA Clear Lake
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Houston NASA Clear Lake
Special Offer: Double Points, Every Stay
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,142)
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Traveller rating
415
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All reviewskemah boardwalklake viewspace centerthe penthousethe executive loungebreakfast buffetnice hotelfront desk stafffitness centerbusiness tripclearlakeconference
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11 - 15 of 1,102 reviews
Reviewed 4 weeks ago via mobile

I'm checking out today. I'm very surprised that with a world wide tourist attraction literally down the street this place is so out dated. I'm really thinking Neil Armstrong must have designed this decor and it was never updated. Nice harbor in the back but...More

1  Thank MrsKane
Response from Theodore H, Manager at Hilton Houston NASA Clear LakeResponded 4 weeks ago

Thank you Mrs. Kane for your feedback about your experience. We are very sorry about the issue your room had with water pressure and the images online didn't match your expectations. We would have been glad to send someone to your room to fix it...More

Reviewed 20 March 2018

This hotel is in desperate need of a DEEP CLEAN. Although the hotel is starting to show it's age the structure of the building and the furnishings are not broken JUST VERY DIRTY, we went to the dining room/lounge for pre-dinner drinks and without exaggeration...More

Thank Anne-Marie M
Response from Alberto R, General Manager at Hilton Houston NASA Clear LakeResponded 4 weeks ago

Dear Anne-Marie, Please accept my apologies for the cleanliness issues you encountered in out dining area/bar. I'm truly sorry that our furnishings/skirting cleanliness was not acceptable. We have addressed this and will increase accountability to ensure this is done consistently. On a positive note, I'm...More

Reviewed 20 March 2018

Overall this Hilton could use a make over and the internet is slow. It's a big jarring as you walk into the lobby and it seems pretty and modern but venture beyond there and the signs of age are there. Shower head is super basic,...More

Thank Z5172VCronl
Response from Alberto R, General Manager at Hilton Houston NASA Clear LakeResponded 4 weeks ago

Dear Ron, Please accept my apologies for the slow internet service. I do have good news: a project to do a complete overhaul of our equipment/service is scheduled to start mid April. Signal will be stronger and speeds more in sync with 2018. I'm glad...More

Reviewed 19 March 2018

Thank you to the staff for managing such a beautiful property. Parking was free and easy access to so many local landmarks. We were warmly greeted upon arrival by Julie, Alice, Andrew, and front desk manager, Jessica -- and the greetings were constant and sincere...More

Thank star1324
Response from Alberto R, General Manager at Hilton Houston NASA Clear LakeResponded 4 weeks ago

Dear star1234, Thank you so much for the wonderful comments about our beautiful property! We are very happy to hear you enjoyed your stay; I will ensure our Staff receives the recognition they deserve, they to take a lot of pride on the service they...More

Reviewed 17 March 2018

Great experience and awesome staff - Millie, Elba, Katrina, Alice and Jessica who I had the opportunity to meet. All were very helpful and friendly. Anyone who has stayed at a Hilton property knows the comfort of the mattress - every night is an excellent...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$138 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Green Hotel in Houston
#50 Romantic Hotel in Houston
#81 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$138 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Green Hotel in Houston
#50 Romantic Hotel in Houston
#81 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (192)
Room & Suite (102)
Pool & Beach (14)
Dining (7)
Business Centre & Event Rooms (11)
Family and Play Areas (1)
Questions & Answers
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Anell H
19 July 2016|
AnswerShow all 2 answers
Response from Manbyk | Reviewed this property |
From the best of my knowledge no shuttles from the hotel were provided, nor from the airport to either the hotel or Johnson Space Center. That said we were crossing the US in our car. My advice is to call the hotel but... More
0
Votes
Dupuis F
28 May 2016|
AnswerShow all 2 answers
Response from D C | Reviewed this property |
You can, but I would call them ahead of time as the previous response says. One thing to help with early check in is to sign up to be a hilton honors member and then present your HH member number when calling in to help your... More
1
Vote
sharpeishaz
16 February 2016|
AnswerShow all 4 answers
Response from Rick G | Reviewed this property |
Well - part of that will depend on what tier you get - in the past Gold members received access to the Executive Lounge but some hotels will refuse you access unless you have booked one of the Executive Rooms or upgraded to... More
0
Votes
Room Tips
"Ask for best rate, and room with a view, 8th floor or higher."
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"Room 905 if available."
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"Ask for higher floors with a view of the Lake"
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"Be sure you are not beside a laundry room or near an elevator if you want any sleep."
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