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Omni Houston Hotel

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#19 of 504 Hotels in Houston
Certificate of Excellence
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1 room 2 adults 0 children
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Omni Houston Hotel
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1,740 Reviews from our TripAdvisor Community

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Showing 1,706: English reviews
Victoria, Texas
Reviewed 31 March 2016 via mobile

Beautiful hotel Managers are very nice and very accommodating to customer needs! Worked with my family regarding a long term hospital stay! Restaurant was good! Had massage at spa onsite...very nice and relaxing! Great massage therapist Hugo! Valet parking and regular parking was convenient and felt safe! Every employee here was very personable and seemed to really care about hotel...

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1Thank chel79_kb
Houston, Texas, United States
Reviewed 28 March 2016

I stayed at the Omni Houston Hotel for a work function. The room was spacious, clean, and comfortable. The food was very good. The service was outstanding. After experiencing a very long delay in getting my food at the restaurant (Noe), the manager made note of my wait and sent up a complimentary bottle of wine and fruit and cheese...

Review collected in partnership with Omni Hotels & Resorts
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2Thank Ken G
Eoin C, Guest Relations Manager at Omni Houston Hotel, responded to this review

Thank you for sharing your positive comments involving your recent visit to our hotel! We're pleased to hear that your enjoyed your stay. We certainly look forward to welcoming you back in the future.

Reviewed 25 March 2016

Great place to get away and relax. Front desk staff and room service were awesome. Room was huge and clean. It is kind of secluded but that was nice for me. Very beautiful property. My only complaint is that the gym is tiny. You'd think for a property this size they could've carved out a little more space. Overall very...

Review collected in partnership with Omni Hotels & Resorts
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2Thank Jazmin M
Tomball, United States
Reviewed 25 March 2016

From the beginning of our stay to the end, this was an enjoyable experience overall. All staff was very friendly and welcoming. The only complaint would be that the food we received our meeting was not very good. Eggs were runny and tasteless and the hashbrowns looked like they came from a fast food chain. A gentleman at the table...

Review collected in partnership with Omni Hotels & Resorts
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2Thank Cindy L
Reviewed 25 March 2016

Love this hotel. We stay every time that we visit the Black Swan and are never disappointed. The staff is professional, rooms clean and lovely. I always feel well taken care of and appreciated. I am a customer for life! Check-in was seamless. Just a wonderful stay!

Review collected in partnership with Omni Hotels & Resorts
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2Thank Lathonia72
Reviewed 24 March 2016 via mobile

We stayed in the hotel 4 nights on business. Every time I returned to my room is was dirtier than when I left it. No paper products. ..cleaning materials left in room. The room was however nice. Now the food. Omg. ...we had a reception for 45 and the food could of not been worse. ...and what food?? Small crappy...

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Thank 5goofyguys
Eoin C, Guest Relations Manager at Omni Houston Hotel, responded to this review

Thank you for the feedback. I am so sorry for the experience as this is not typical of our hotel. We strive to provide our guests with the highest levels of luxury and I am so sorry to hear you did not experience this. As mentioned in our email to you, we will take all the necessary steps to make...

Port Arthur, United States
Reviewed 24 March 2016

Overall my experience at the Omni Galleria, Houston was exceptional, as usual. I was greeted by friendly faces and accommodated accordingly. Staff was very accommodating to my somewhat unusual request(s) and ensured me that I was no trouble and made me feel at home. I will continue to use the Omni Houston Galleria for my travel needs and will highly...

Review collected in partnership with Omni Hotels & Resorts
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2Thank Pamela L
Houston, United States
Reviewed 23 March 2016

The hotel staff was awesome, everyone was friendly and kind. The room service food was pretty good, as expected was over priced but there is not much around the area to eat late at night. The pool was heated (it was only 60 degrees outside during our stay) so my kid got to swim and he was happy. Overall good...

Review collected in partnership with Omni Hotels & Resorts
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2Thank Shelly G
DENTON, United States
Reviewed 23 March 2016

This hotel met all of my expectations. The staff was friendly, helpful and went beyond my expectations in regards to taking care of me. The room was quiet, convenient to the conference I was attending and comfortable.

Review collected in partnership with Omni Hotels & Resorts
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2Thank David M
Eoin C, Guest Relations Manager at Omni Houston Hotel, responded to this review

Thank your for the great review! We are delighted to hear you enjoyed your stay with us and our staff was able to exceed your expectations. Your feedback is much appreciated.

Houston, Texas
Reviewed 22 March 2016

We used the Omni Houston for a wedding block. The hotel is beautiful and service is great. The have a fabulous breakfast buffet in their Cafe. We were able to give our guests vouchers for the breakfast buffet on Sunday after the wedding. They reserved the restaurant area adjacent to the Cafe so our guests could have a private area...

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2Thank Amd723

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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
NOE GRILL
NOE GRILL
Cuisines: American, Grill
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with 378 spacious guest rooms, including 33 luxury suites, all with sensational views of the city or pool area. Enjoy the nightlife at Black Swan. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer. You are just 10 minutes by car from the central business district and 30 minutes from George Bush Intercontinental Airport or 25 minutes from William P. Hobby Airport. Of course, our exceptional amenities and four-diamond service may make it hard to leave your room. ... more   less 

Additional Information about Omni Houston Hotel

Address: 4 Riverway, Houston, TX 77056-1915
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $190 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Omni Houston Hotel 4.5*
Number of rooms: 378
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Omni Hotels & Resorts, Hotels.com, Orbitz, Travelocity, Expedia, Booking.com, Priceline, Cancelon, TripOnline SA and getaroom.com so you can book your Omni Houston Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Houston
Omni Houston
Hotel Style:
#6 Spa Hotel in Houston
#12 Luxury Hotel in Houston
#19 Romantic Hotel in Houston
#24 Family Hotel in Houston
#27 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Omni Houston Hotel staff and other travellers.
18 questions
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5 months ago
over a year ago
Dallas, Texas
4 months ago

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Questions? Get answers from Omni Houston Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid Easter buffet”
840gabrielh, 17 Apr 2017 | Read review
“Do not stay here”
Gamer275, 26 Feb 2017 | Read review
“11th floor is good for some views in distance of downtime”
gormysta, 14 Feb 2017 | Read review
“All rooms are beautiful!”
R5978UNsusans, 27 Jan 2017 | Read review
“Ask for a room on a high fllor facing the pool.”
strongforu, 13 Jan 2017 | Read review
5 of 5