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SpringHill Suites Houston Medical Center/NRG Park

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SpringHill Suites Houston Medical Center\/NRG Park
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261 Reviews from our TripAdvisor Community

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Showing 251: English reviews
Texas
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 days ago NEW

Stayed one night on November 9th while attending the Houston Nutcracker Market. Full disclosure...am a Marriott loyalist, but was very impressed with this Marriott. Great staff, great room and a great breakfast. Room was good, in a quiet location and the internet speed was really good. Marriott has a lot of properties, but this one is a definite keeper whenever... More 

Helpful?
Thank Melissa L
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Melissa L, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our amenities and accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Michael Giangrosso General Manager More 

Beaumont, Texas
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

Since 2014 we have used the Springhill at Old Spanish Trail for our over night stays. The service staff always exceeds our expectations. We also had a group meeting the Friday evening in their conference room and everything we needed was made available to us. The conference room was secured by Ms. Thea and she really made sure we were... More 

Helpful?
Thank Jim L
A TripAdvisor Member
Reviewed 2 weeks ago via mobile

We came to Houston to visit our daughter at Rice. Location is convenient and the suite gave is room to spread out with our other two daughters staying with us as well. Nice to have breakfast included and it is very adequate. Staff was very pleasant.

Helpful?
Thank A TripAdvisor Member
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear A TripAdvisor Member, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our spacious room and friendly service. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the... More 

Level Contributor
5 reviews
4 hotel reviews
Reviewed 2 weeks ago via mobile

We had stayed here several times, with a couple of minor incidents (some leaking on the ceiling and once they had no power and relocate us). I really like it, honestly. Nice, clean and comfty bed, amazingly kind staff, breakfast included (just the basics but it's really ok for us). I regret (deeply) we didn't booked here on this visit.... More 

Helpful?
Thank Laura C
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Laura C, We are happy to hear from you and value your kind review. It is encouraging to know that your stays have been enjoyable overall; we work hard to provide a pleasant experience. Your comments are welcomed as they foster change for the better. We appreciate being a part of your visits. Sincerely, Michael Giangrosso General Manager More 

Level Contributor
15 reviews
3 hotel reviews
Reviewed 3 weeks ago via mobile

I want to first and foremost start off my review with Thanking the General Manager Michael Giangrosso for the last minute rate! It was greatly appreciated, BUT I was planning on being there for about 7 days, after the first night I decided to check-out. (I was moving into a new apt and awaiting to hear back from the complex).... More 

Helpful?
Thank Jorge F
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Jorge F, I'm very sorry that a vibrating noise in the room interrupted your comfort. I regret your initial frustration, but I'm glad that our team eventually made things right. It was very kind of you to note our ample amenities. Thank you for staying with us and we congratulate you on your new apartment. Sincerely, Michael Giangrosso General... More 

Largo
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 weeks ago via mobile

I spend alot of time in Houston for business. This is one of my standard placed to stay. Location makes it easy to reach my destination. Breakfast is okay, not great. Rooms are very comfortable. Desk staff are all friendly and efficient. Good value for cost.

Helpful?
Thank Dave S
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Dave S, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our great location and friendly service while in town on business. There is no better compliment than a return visit, so we look forward to seeing you again. Sincerely, Michael Giangrosso General... More 

1 review
Reviewed 4 weeks ago via mobile

Perfect for MD Anderson patients Shuttle to facility, nice place to get sun by the pool, good fruit and regular breakfast, evening social time with fresh vegetables and other snacks and wine! Great employer named Lisa! Very helpful, would love to have her in any business. Will stay there every time!

Helpful?
Thank Kathy D
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Kathy D, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting MD Anderson. Thank you for your kind feedback and we look forward to hosting you again. Sincerely, Michael Giangrosso General Manager More 

Raleigh, North Carolina
Level Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 weeks ago

We stay at this location often for medical treatment. This time there were some important inconveniences. The parking lot had blocked off all but a few spaces one night - had barriers up to stop cars except under the portico, but portico was blocked by a car checking in. The wake up button on phone was not working. Calling the... More 

Helpful?
Thank spry13
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear spry13, Thank you for sharing a review about your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. The little details definitely do make a trip and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve the... More 

HORTENSE
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 weeks ago

We have to travel here for cancer treatments for the next while and found this place. Very nice staff, great breakfasts, and comfortable beds. What more could you want? Hot tub? you got it. The only issue I have is the sofa in the sitting room. The cushions are falling off the sofa. Maybe just our room, but worth mentioning.... More 

Helpful?
Thank GABE AND DARLEN... W
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear GABE AND DARLEN... W, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. I was sorry to hear of the issues you had with your sofa and A/C. I appreciate you choosing our hotel while in the area and we... More 

Santa Clarita
Level Contributor
132 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
Reviewed 21 October 2016

I spent one evening here on business due to the hotel's proximity to Rice University. So, location was about the only positive factor. That, and the main lobby has been renovated, but as they say, you can put lipstick on a pig, but it's still a pig. I was greeted by a relatively friendly front desk clerk, my platinum status... More 

Helpful?
1 Thank FightOn
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear FightOn, I'm so sorry for your poor experience this week at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best accommodations and service so our lapses during your stay are being taken very seriously. Again, on behalf of the staff and... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Among Houston Medical Center hotels, the Springhill Suites Houston Medical Center/ NRG Park hotel offers the refreshing services you deserve. Our spacious suites are a breath of fresh air that offers modern decor in our separate bedroom and living areas that includes a mini-fridge, microwave & 32" flat screen TV. SpringHill Suites Houston Medical Center/ NRG Park hotel will help you revive with our new complimentary hot breakfast buffet. At this Marriott Houston hotel take advantage of the outdoor pool & whirlpool, fitness or business center & one meeting room perfect for gatherings of up to 50 people. SpringHill Suites Houston Medical Center hotel is ideally located in the heart of the Texas Medical Center and NRG Park section of Bayou City. This Houston hotel is near Reliant Stadium/ NRG Park, Hermann Park Zoo and Toyota Center. With some of the friendliest staff among Houston hotels, the Springhill Suites Houston Medical Center/ NRG Park hotel is ready to exceed your expectations! ... more   less 

Additional Information about SpringHill Suites Houston Medical Center/NRG Park

Address: 1400 Old Spanish Trl, Houston, TX 77054-1816 (Formerly SpringHill Suites Houston Medical Center/Reliant Park)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $129 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Houston Medical Center/NRG Park 3*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Marriott, Priceline, Odigeo, Expedia, Travelocity and Cheap Tickets so you can book your SpringHill Suites Houston Medical Center/NRG Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Houston Medical Center/Reliant Park Hotel Houston
Springhill Suites Reliant Park
Hotel Style:
#146 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Houston Medical Center/NRG Park staff and other travellers.
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Questions? Get answers from SpringHill Suites Houston Medical Center/NRG Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“never had a bad stay”
 of 5 bubbles 512jiml, 21 Nov 2016 | Read review
“Don't get a room over patio if you want quiet”
 of 5 bubbles spry13, 3 Nov 2016 | Read review
“All rooms fine. Great location for medical center visits. Business park area.”
 of 5 bubbles STEVENH545, 18 Oct 2016 | Read review
“Ask for a room toward the end of a hallway.”
 of 5 bubbles CherK528, 21 Aug 2016 | Read review
“I liked the 5th floor. Pretty quite. I didn't find any problems with elevators that some people mentioned.”
 of 5 bubbles joannewG4719CU, 11 Jul 2016 | Read review
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