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SpringHill Suites Houston Medical Center/NRG Park

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SpringHill Suites Houston Medical Center\/NRG Park
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270 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Houston Medical Center/NRG Park
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Showing 260: English reviews
Brownsville, Texas
Reviewed 16 August 2015 via mobile

PROS: Close to NRG stadium, clean, big rooms, awesome complimentary breakfast, gym, pool , no charge for parking and security on lot. Cons: issue checking in. Front desk had a new staff member. Wife had booked and paid through orbitz, my wife gave her a different card to charge the $20 incidental fee and for some reason they ran the...

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Helpful?
Thank Shadowstang
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Shadowstang, I'm very sorry for your registration experience. Please accept my sincere apologies for our billing error. This is certainly not indicative of the way we do business; it was an isolated error. I’m sorry for any frustration this caused you. We appreciate you staying with us and hope to see you on a return visit. Sincerely, Michael Giangrosso...

Houston, Texas
Reviewed 13 August 2015 via mobile

I use to always love this hotel, it's near the neighborhood I grew up in. Which is by the Medical Center/ reliant stadium and very close to shopping and eating. When I checked into the hotel the staff was very welcoming and accommodating especially the maintenance. I had my grand baby with me so I need a play pen. We...

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Helpful?
Thank Angel H
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Angel H, I'm very sorry for your experience five months ago and I would like to learn more. Our hotel has never received reports of pests as you described. I'm at your service should you like to discuss in more detail. Sincerely, Michael Giangrosso General Manager

Reviewed 9 August 2015

This hotel is nice with good service but it is old and due for a remodeling. The staff was friendly and helpful. It is close to a lot of places including medical offices, restaurant and it is within walking distance of NRG park/Stadium. It is worth it to stay here.

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Helpful?
Thank Marco J
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Marco J, We take pride in providing the best accommodations and service, so I’m happy to learn you enjoyed our friendly associates and location. I have noted your recommendations regarding renovation. Thank you for your time in reviewing our hotel. Sincerely, Michael Giangrosso General Manager

Reviewed 1 August 2015 via mobile

We just returned from another trip to Houston, Texas. We found this motel on Old Spanish Trail in July 2014. We needed a place to stay/live while being treated for Cancer at MD Anderson that gave us a home-type environment. The suites are very large, affording a Den or living area, kitchenette, with frig, microwave, sink and work or storage...

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Helpful?
Thank William M
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear William M, Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates, spacious suites and amenities while in-town for medical treatment. Reflections like yours allow us to monitor our guest experience. Thank you for your time in reviewing your stay and we appreciate being your hotel of choice in the area. Best, Michael Giangrosso General...

Pineville, Louisiana
Reviewed 26 July 2015 via mobile

Pros: Location in relation to NRG was fantastic. The room was large; a separate seating area and additional television was a plus for a family traveling with kids. The beds were comfortable and the room was clean. Despite being busy I didn't hear alot of noise at all. The room was nicely stocked with a few paper plates and plastic...

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Helpful?
Thank Amanda F
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Amanda F, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. Your kind comments, which highlight our successes and areas for improvement, are appreciated as they foster change for the better. Thanks again and we look forward...

Reviewed 26 July 2015 via mobile

So close to NRG stadium you can walk and save parking fees. Free breakfast. Shower was hot. Cold air conditioning in rooms. Staff was attentive. This is not a luxury hotel but offers plenty of amenities. It can be a bit crowded at breakfast, but the staff keeps all the food and coffee refilled.

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Helpful?
Thank Diana L
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Diana L, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit. Best, Michael Giangrosso General Manager

Gulfport
Reviewed 12 July 2015

Good: nice clean room, friendly staff, convenient location to Med Center + West U shopping + free (secure) parking. Typical breakfast but fast wi-fi! Beds were very comfortable and living room/ bedroom split a great +. Walk to primary shopping and restaurants. Marginal: two elevators = very slow for 7 floors.= ask for booking on 1st/ 2nd floors. Older (sofa...

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Helpful?
Thank JCAPO85
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear JCAPO85, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip. Best, Michael Giangrosso General Manager

Denton, TX
Reviewed 9 July 2015

The Springhill Suites was a very clean hotel with a courteous staff. Our check in was quick and our room was clean. Lack of outlets for charging cell phones was a stretch for our family of 5 including 3 teens. The beds were comfortable and the room was fairly quiet. Breakfast was not particularly good so we took a few...

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Helpful?
Thank diannek
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear diannek, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback, both positive and opportunities for improvement; this fosters change for future stays. We look forward to hosting you again. Best, Michael Giangrosso General Manager

Dana Point, California
Reviewed 8 July 2015

I was attending an event at NRG stadium and found this hotel. It's close to the stadium (I could see it from my room) and offers free WiFi, Breakfast and parking so it seemed like a good deal. The property is OK and staff are friendly, but it's definitely a bit tired. Some tile in the bathroom was coming off...

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Helpful?
Thank Don R
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Don R, I appreciate you noting our great location and friendly associates even though our accommodations left you underwhelmed. I'm sorry that we did not provide you with they type of stay that you have come to expect from Marriott. Your feedback is welcomed and appreciated as it allows us to monitor and improve the guest experience. We hope...

Zachary, Louisiana
Reviewed 5 July 2015 via mobile

We stayed in a very busy time, the night of July 3, 2015. The hotel staff were all very welcoming and the room was very clean. It was quiet even though the hotel was busy. I would absolutely recommend anyone to stay here. The rooms were spacious and nice. The pillows were really good, too! The breakfast was really good...

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Helpful?
Thank Chelsea S
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Chelsea S, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Michael Giangrosso General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Among Houston Medical Center hotels, the Springhill Suites Houston Medical Center/ NRG Park hotel offers the refreshing services you deserve. Our spacious suites are a breath of fresh air that offers modern decor in our separate bedroom and living areas that includes a mini-fridge, microwave & 32" flat screen TV. SpringHill Suites Houston Medical Center/ NRG Park hotel will help you revive with our new complimentary hot breakfast buffet. At this Marriott Houston hotel take advantage of the outdoor pool & whirlpool, fitness or business center & one meeting room perfect for gatherings of up to 50 people. SpringHill Suites Houston Medical Center hotel is ideally located in the heart of the Texas Medical Center and NRG Park section of Bayou City. This Houston hotel is near Reliant Stadium/ NRG Park, Hermann Park Zoo and Toyota Center. With some of the friendliest staff among Houston hotels, the Springhill Suites Houston Medical Center/ NRG Park hotel is ready to exceed your expectations! ... more   less 

Additional Information about SpringHill Suites Houston Medical Center/NRG Park

Address: 1400 Old Spanish Trl, Houston, TX 77054-1816 (Formerly SpringHill Suites Houston Medical Center/Reliant Park)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $164 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Houston Medical Center/NRG Park 3*
Number of rooms: 190
Reservation Options:
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Also Known As:
Springhill Suites Houston Medical Center/Reliant Park Hotel Houston
Springhill Suites Reliant Park
Hotel Style:
#146 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Houston Medical Center/NRG Park staff and other travellers.
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Questions? Get answers from SpringHill Suites Houston Medical Center/NRG Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“never had a bad stay”
 of 5 bubbles 512jiml, 21 Nov 2016 | Read review
“Don't get a room over patio if you want quiet”
 of 5 bubbles spry13, 3 Nov 2016 | Read review
“All rooms fine. Great location for medical center visits. Business park area.”
 of 5 bubbles STEVENH545, 18 Oct 2016 | Read review
“Ask for a room toward the end of a hallway.”
 of 5 bubbles CherK528, 21 Aug 2016 | Read review
“I liked the 5th floor. Pretty quite. I didn't find any problems with elevators that some people mentioned.”
 of 5 bubbles joannewG4719CU, 11 Jul 2016 | Read review
5 of 5