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    Crowne Plaza Houston - Brookhollow

    12801 Northwest Fwy, Houston, TX 77040-6301
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    2017-10-08 2017-10-09
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    US$129
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    Traveller (76)
    Room & Suite (47)
    Pool & Beach (6)
    Hilton Garden Inn Houston NW America Plaza
    775 reviews
    #7 of 517 hotels in Houston
     
    Towneplace Suites Houston Brookhollow
    63 reviews
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    Holiday Inn Express Hotel & Suites Houston Northwest-Brookhollow
    171 reviews
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    Hampton Inn Houston-Brookhollow
    323 reviews
    #133 of 517 hotels in Houston
     
    Overview
    • Excellent48%
    • Very good25%
    • Average15%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “henry strait” (40 reviews)
    “front desk” (131 reviews)
    “older hotel” (9 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    Hilton Garden Inn Houston NW America Plaza
    775 reviews
    #7 of 517 hotels in Houston
     
    Towneplace Suites Houston Brookhollow
    63 reviews
    #204 of 517 hotels in Houston
     
    Holiday Inn Express Hotel & Suites Houston Northwest-Brookhollow
    171 reviews
    #30 of 517 hotels in Houston
     
    Hampton Inn Houston-Brookhollow
    323 reviews
    #133 of 517 hotels in Houston
     
    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (536)
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    1 - 5 of 521 reviews

    Reviewed 2 weeks ago

    My first experience albeit with work and they chose the hotel as it was near their office. My main disappointment was arriving late by cab from the airport. I had a deal with my company as their would be a voucher thing waiting which i...More

    Thank HAMISH M
    Response from IHGService, Guest Relations Manager at Crowne Plaza Houston - BrookhollowResponded 6 days ago

    Hello HAMISH M, Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am pleased to know that you liked...More

    Hotel's Favourite
    Reviewed 16 February 2017

    I was greeted with the warmest welcome ever by the hotel check in lady named Niecy Jackson when I came in. Every time I came in or out, she welcomed me back by name. Felt like family!! My room was huge and clean.

    1  Thank Shalisa N
    Reviewed 4 weeks ago

    I've stayed in this hotel for the last couple of years and the staff have worked hard with a building that drastically needs revamped. They are always attentive, welcoming and happy to help, especially the shuttle driver. It would appear its being updated, the bar...More

    Thank euanmur
    Response from IHGService, Guest Relations Manager at Crowne Plaza Houston - BrookhollowResponded 2 weeks ago

    Hello euanmur, Thank you for staying with us and for sharing your experience. I am happy that you have rated both property location and staff service the highest among the aspects of your stay. However, it is unfortunate that you were not able to fully...More

    Reviewed 3 July 2017

    I stayed at Crowne Plaza last year and had a very pleasant experience. This year, on the other hand, was extremely disappointing. (1) There was no sign posted, but after long waits, it became apparent only one elevator was running. (2) The breakfast buffet was...More

    Thank Tammy B
    Response from IHGService, Guest Relations Manager at Crowne Plaza Houston - BrookhollowResponded 26 July 2017

    Hello Tammy B, Thank you for your feedback regarding your stay at Crowne Plaza Northwest-Brookhollow, TX. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. On behalf of the hotel, I'm sorry we fell below your expectation regarding...More

    A TripAdvisor Member
    2
    Reviewed 13 June 2017 via mobile

    Noisy air conditioning, broken hot tub and overall disappointed in the overall experience. The bed was somewhat comfortable. The walls are thin so you can hear the traffic. I booked a poolside room on their website and they put us in the wrong room.

    Thank A TripAdvisor Member
    Hilton Garden Inn Houston NW America Plaza
    775 reviews
    #7 of 517 hotels in Houston
     
    Towneplace Suites Houston Brookhollow
    63 reviews
    #204 of 517 hotels in Houston
     
    Holiday Inn Express Hotel & Suites Houston Northwest-Brookhollow
    171 reviews
    #30 of 517 hotels in Houston
     
    Hampton Inn Houston-Brookhollow
    323 reviews
    #133 of 517 hotels in Houston
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$90 - US$185 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #88 Business Hotel in Houston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 294
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Travelocity, Hotels.com, Orbitz, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Crowne Plaza Houston - Brookhollow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Crowne Plaza Houston - Brookhollow Hotel Houston
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    Traveller (76)
    Room & Suite (47)
    Pool & Beach (6)
    Dining (4)
    Hotel & Grounds (44)
    Bathroom (7)
    Business Centre & Event Rooms (4)
    Nearby
    Hilton Garden Inn Houston NW America Plaza
    775 reviews
    5.65 km away
     
    Hampton Inn Houston-Brookhollow
    323 reviews
    .16 km away
     
    Towneplace Suites Houston Brookhollow
    63 reviews
    .26 km away
     
    Holiday Inn Express Hotel & Suites Houston Northwest-Brookhollow
    171 reviews
    1.23 km away
     
    Nearby Restaurants
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    Pappasito's Cantina NW Fwy
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    Pappas Bar-B-Q
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    .20 km away
    Twin Peaks Restaurants
    57 reviews
    .19 km away
    Nearby Attractions
    Karbach Brewing
    188 reviews
    5.31 km away
    White Oak Bayou Trail
    7 reviews
    4.31 km away
    Antique Center Of Houston
    6 reviews
    6.03 km away
    La Fuente Winery
    6 reviews
    3.14 km away
    Questions & Answers
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    Room Tips
    "away from main road"
    Read review
    "Somewhere else."
    Read review
    "Do NOT choose room 111-the a/c does NOT work and room is right off lobby-very loud w/ people going by,all..."
    Read review
    "Do not accept a room on 2nd floor as it is open to lobby."
    Read review
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