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Sheraton North Houston at George Bush Intercontinental

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576 Reviews from our TripAdvisor Community

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Showing 535: English reviews
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Ottawa
Reviewed 4 days ago NEW

We booked this hotel for our last night of a week long visit to Houston. We wanted to be next to the Airport for our 8:00am flight. We checked in the night before. We parked near the main entrance and walked in to the registration. They had our registration on line. They accommodated our special request for a room away...

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Helpful?
Thank Captain_Cheer
Houston, Texas
Reviewed 2 weeks ago

Lobby was well decorated and clean, staff very nice, room very clean and very large. Went down to the bar and had drinks. drinks very expensive and bartender not very friendly. (my only fault with the entire stay) Parking was a bit hard to find when we returned after dinner.

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Helpful?
Thank Debra P
Willingborg
Reviewed 2 weeks ago

When travelling to Houston this hotel is not a bad place to stay. Rooms are clean, staff very welcoming and helpful and easy access to the airport. To get to Houston city, you need a car or car service. I stayed here several times over the last few years, and was always quite happy. This year, not sure what is...

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Helpful?
Thank torstenkarlheinzh
San Fernando, Trinidad
Reviewed 2 weeks ago via mobile

This is a good hotel if you're in town for business or for an airport layover. Gym is good, larger than most hotels I've been to. Unfortunately breakfast is not included. Staff are friendly and helpful.

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Thank Sher_TT
Reviewed 2 weeks ago via mobile

Very nice hotel, the atmosphere is very relaxing. The room is quiet and has a very comfortable bed....was an excellent choice for my short stay, highly recommended! The restaurant downstairs is also quite good, and the hotel provides a 24hr airport shuttle.

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Thank Canexican_Miguel
Reviewed 3 weeks ago

Some of the things I didn't like: - The bathrooms were tiny. To get in the shower, the door has to be completely shut. - The Starbucks that shows up in the pictures is not a real Starbucks location. Its a small kiosk that sell limited and very overpriced drinks ($7 for a simple latte with no shots!). -I was...

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Helpful?
Thank Saba F
Michael E, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Dear Saba F, Thank you for your recent feedback of our hotel. I am disappointed to hear that we failed to deliver or your expectations during your visit with us. I have shared your recent feedback with the rest of our management team to ensure other guests do not have a similar experience. We hope should your future travels include...

Colorado
Reviewed 3 weeks ago via mobile

My husband and I are spending 1 night here before an early morning flight. I chose Sheraton as I felt like the service would be top notch and felt sure restaurant would have great food as we wanted convenience. What a disappointment on both counts. No bell service so I loaded up the luggage cart and pulled it in. No...

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Helpful?
Thank cobikergirl
Michael E, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Dear cobikergirl, Thank you for your candid feedback regarding your recent stay with us .I am very disappointed to hear that we failed to meet you and your husbands expectations. I have shared your recent dining experience with my F&B team to ensure we are providing exceptional service and properly executing all steps of service. Rest assured this is not...

Silver Spring, Maryland
Reviewed 4 weeks ago

This hotel is near the airport and offers a 24-hour shuttle. There is a surprisingly good restaurant and bar on the lobby level. That is a good thing because there are not many dining choices within walking distance of the hotel. As noted in the title, my room was clean and comfortable but nothing stands out as special. Quite simply...

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1Thank Ron R
Reviewed 4 weeks ago

I stayed here for a night. At check-in the agent told me about the amenities but did not clearly state that breakfast was not complimentary. The next morning, I got about a kids portion of breakfast from the buffet. To my surprise I get a bill at my table for $15!!! If I would've know it was not complimentary I...

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Helpful?
Thank Patrigna P
Michael E, Manager at Sheraton North Houston at George Bush Intercontinental, responded to this review

Dear Patrigna P, Thank you for your recent stay with us and Feedback. I am sorry to hear that there was a misunderstanding regarding our amenities. The hotel offers a full hot breakfast buffet or you may order from the al carte menu. It does not appear that your rate included breakfast as we often times have promotional rate that...

Reviewed 4 weeks ago via mobile

We just had a quick five hour stay before an early flight. Bed was sooo comfortable, and really did not want to get out. Will definitely stay again for any travel out of George Bush international airport.

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Thank Trevor J

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge

Additional Information about Sheraton North Houston at George Bush Intercontinental

Address: 15700 John F Kennedy Blvd, Houston, TX 77032-2316
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $115 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton North Houston at George Bush Intercontinental 3.5*
Number of rooms: 420
Reservation Options:
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Also Known As:
Sheraton North Houston At George Bush Intercontinental Hotel Houston
Intercontinental North Houston
Sheraton Houston
Houston Sheraton
Hotel Style:
#59 Romantic Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton North Houston at George Bush Intercontinental staff and other travellers.
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Questions? Get answers from Sheraton North Houston at George Bush Intercontinental staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the corner king suite in the club section.”
 of 5 bubbles Captain_Cheer, 24 Mar 2017 | Read review
“We were on the 7th floor in the corner away from main road. It was very quiet.”
 of 5 bubbles , 14 Mar 2017 | Read review
“Get a corner suite”
 of 5 bubbles lovingztravel, 18 Jan 2017 | Read review
“close to George Bush International”
 of 5 bubbles Ausam2015, 14 Jan 2017 | Read review
“I would recomment you look at other hotels in the area. There are many hotels to choose from. Spend your money where it is appreciated!”
 of 5 bubbles cdntraveladdicts, 29 Dec 2016 | Read review
5 of 5