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United put us up in the hotel after delayed and cancelled flights. The hotel was very nice. It was clean and beds are comfortable. Staff is super friendly and provided us with needed toiletries that we're in our checked luggage.
I've travel for business and have been a Platinum member with SPG for 8yrs now. I've stayed at hotels all over country. Upon checking in at this hotel I was told there were no rooms available and would have to wait 30 to 45 minutes....More
1 Thank johnson100000
Response from Michael E, Manager at Sheraton North Houston at George Bush IntercontinentalResponded 6 days ago
Dear Johnson100000- Thank you for you review. I am very disappointed to read that as a valued Platinum member your experience was not what you were accustomed to receiving or to us providing for our guests. I have shared your concerns with my front office...More
We stay at this property the night before flights on a regular basis as it's just so convenient to wake up a few minutes from the hotel. That said it's always been clean, the desk staff efficient and pleasant and our shuttle drivers have been...More
The staff was nice and the hotel was clean inside. They helped make a bad night more enjoyable after United made us miss our flight. The rooms were ok but the bathroom was not. Tub was worn out and old.More
Thank Grant B
Response from Michael E, Manager at Sheraton North Houston at George Bush IntercontinentalResponded 2 weeks ago
Thank you for your recent feedback of the hotel. I have shared your concerns with our maintenance team in order to repair the tub concerns you mentioned. I hope you made it to your final destination safely and we hope to welcome you...More
A great stay at a pleasant hotel so close to the airport, most unlike air port proximity hotels. Staff were polite, prompt and helpful. I would have given 5 starts with the only down point being avaliabiliy of coffee at 4 am as we had...More
US$77 - US$212 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#59 Romantic Hotel in Houston
Non-Smoking Rooms ,
Number of rooms
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