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Sheraton Suites Houston Near The Galleria

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#89 of 500 Hotels in Houston
Certificate of Excellence
GreenLeadersBronze level
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Sheraton Suites Houston Near The Galleria
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508 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Suites Houston Near The Galleria
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Showing 458: English reviews
Austin, Texas
Reviewed 6 August 2014

Newer property and the rooms were spacious. Easy to find right off the loop. The staff were attentive and there is plenty of self parking in the garage located at the back of the hotel. Had a double room, beds were comfortable and the noise was tolerable except for the cleaning staff in the morning. I checked in late at...

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Helpful?
Thank GB_InTexas
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel and that the location of the hotel was convenient for you. Additionally, thank you for the feedback about early morning staff being loud in the hallway, we have shared your comments with the management...

Summit, NJ
Reviewed 6 August 2014 via mobile

Seemed like a nice hotel. Stayed in room 231. Woke up with roughly 20 bed bug bites on each foot. Really itchy and gross. Told the front desk and showed them pictures of the bites. They said that they will investigate and let me know what they find. Back home now with my suit at the dry cleaners and washing...

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8Thank Dpstravel
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear guest, Thank you for bringing this matter to our attention. Our Direct of Operations will be in contact with you pertaining your comments. Best regards, JamalM

Reviewed 5 August 2014

We stayed here for 1 night after our Hotel was full, they addressed us to this Hotel, was a very good experience, we had to wait until they looked over the issue with our hotel but after this, we had a very good service. The room was dapper! The hotel is near of 1 or 2 block from Galleria Mall.

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Thank Gaby_Roes
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel and got a chance to experience our newly renovated product in the heart of the uptown Houston Galleria area. We look forward to welcoming you back on your next visit to Houston. With warmth,...

Tolland, Connecticut
Reviewed 2 August 2014

Galleria location makes this an easy walk to lots of restaurant and shopping options. Spacious rooms given the suites layout. convenient to the highway, almost too much so as I had some road noise on the 8th floor. Interesting comments from others about staff issues, I had great help from the bell staff getting to a morning appointment nearby and...

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Thank jlfor
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel. We realize that time is very valuable and we would to thank you for providing us feedback about the shower curtains in our bathrooms. We have shared your feedback with all stakeholders involved. We...

Stavanger, Norway
Reviewed 30 July 2014

The hotel is only a short walk from the popular Galleria. Typically a business hotel, it comes off as being more formal than casual. The restaurant waiters were confusing and pushy to have you pay for services already payed for.

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Thank enur1979
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We apologize about the issues you encountered with service in the restaurant. As a management team we appreciate the gift of feedback and will share your experience with all our internal stakeholders. We hope that you will provide us with another opportunity upon your return to the...

Orange, California
Reviewed 23 July 2014

there's not much to do near the area. Rooms are clean but need some update IMO. There was a parking fee which I wasn't happy about it because it wasn't listed when I booked it. Be aware that there's a $16 parking fee per night. We're from Cali so we were surprised how much people were smoking around the hotel....

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Thank Tonycal3
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We apologize for the issues you encountered during your stay the hotel. As a management team we appreciate the gift of feedback and will share your experience with all our internal stakeholders. We hope that you will provide us with another opportunity upon your return to the...

New York, New York, United States
Reviewed 22 July 2014

I stayed here with coworkers for a night and worked a full day from the Platinum Club lounge upstairs. Here are my pros and cons: Pros -conveniently located right off the highway (about a 30 minute drive from the airport) -unpopular location so easy to get upgraded -quiet hotel and blackout curtains means great sleep Cons -internet connection was choppy...

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Thank Jasmine88888
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We apologize for the issues you encountered during your stay the hotel. As a management team we appreciate the gift of feedback about the Internet connection in the Sheraton Club Lounge as well as the issues you encountered upon your arrival to the hotel and will share...

New York City, New York
Reviewed 22 July 2014

I needed one night in a hotel, and Houston seems to be a very expensive town. I used hotwire for the first time and thought for $82 a night, you can't go wrong with an advertised 4-star hotel. Well, I would give this a 3-star. To start, the parking garage is directly behind the building and not included - nickel...

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Thank Moostro
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We apologize for the issues you encountered during your stay the hotel. As a management team we appreciate the gift of feedback about the hallways, the in-room bathroom amenities and will share your experience with all our internal stakeholders. We hope that you will provide us with...

Texas
Reviewed 21 July 2014 via mobile

Beautiful suites, comfortable beds! My only area of concern with this hotel, is their lack of commitment to their jobs. The valet guys seemed to always be missing. The staff seems to stand around chatting amongst themselves, rather than projecting a professional upscale image. Then there is the luggage cart issue. They only have 3 for the whole hotel?! We...

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Thank momtomonkeys
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We apologize for the issues you encountered during your stay the hotel. As a management team we appreciate the gift of feedback and will share your experience with all our internal stakeholders. We hope that you will provide us with another opportunity upon your return to the...

Louisiana
Reviewed 13 July 2014

I think the renovation occurred in 2013, and it was done very well. The rooms are nice and updated and they give you a very comfortable feeling. The bar and restaurant are clean and modern, and the food is decent too. The reason I didn't give this a 5-rating is due to the $16/day self-parking charge (I know it's the...

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Thank J H
SSHG, Director of Sales at Sheraton Suites Houston Near The Galleria, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We were pleased to hear that you enjoyed your stay at the hotel and got a chance to experience our newly renovated product in the heart of the uptown Houston Galleria area. We look forward to welcoming you back on your next visit to Houston. With warmth,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Surrounded by the glamour of uptown Houston, Sheraton Suites Houston Near The Galleria is ready to greet you with a pleasant and comfortable stay. Our full service, all-suite hotel puts you close to the excitement at the George R. Brown Convention Center, Reliant Park, Minute Maid Park, Toyota Center, BBVA Compass Stadium, Museum District, downtown Houston, and the world renowned Texas Medical Center.Spend the day browsing Galleria Mall's extravagant shops and day spas, just two blocks away, and then return for a refreshing swim in our outdoor pool. After, share in some delightful food and conversation at our restaurant or lounge.Fully unwind in one of 281 spacious suites, beautifully appointed and full of all of the ingredients for a memorable stay. Find a great hotel convenient to Houston’s major airports at the Sheraton Suites Near The Galleria. ... more   less 

Additional Information about Sheraton Suites Houston Near The Galleria

Address: 2400 West Loop S, Houston, TX 77027-4204
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $152 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Suites Houston Near The Galleria 4*
Number of rooms: 283
Reservation Options:
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Also Known As:
Sheraton Suites Houston Near The Galleria Hotel Houston
Sheraton Houston
Houston Sheraton
Hotel Style:
#17 Green Hotel in Houston
#30 Luxury Hotel in Houston
#133 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Houston Near The Galleria staff and other travellers.
7 questions
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Dallas, Texas
over a year ago
Los Angeles, California
6 months ago
Santa Barbara, CA/Dallas, TX
10 months ago
Baton Rouge, Louisiana, United States
over a year ago

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Questions? Get answers from Sheraton Suites Houston Near The Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the side away from the highway if you want a quiet sleep environment”
 of 5 bubbles 742jayy, 20 Feb 2017 | Read review
“request room facing the mall to avoid traffic noise”
 of 5 bubbles 494zafars, 30 Dec 2016 | Read review
“Join SPG (now combined with Marriott). Build up a rep.”
 of 5 bubbles 281wild, 5 Nov 2016 | Read review
“for quieter rooms, ask for a room on the back. those on the front overlook the freeway.”
 of 5 bubbles jasoncrh, 22 Oct 2016 | Read review
“Room at the rear”
 of 5 bubbles terryc617, 20 Oct 2016 | Read review
5 of 5