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The Lancaster

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Traveller (827)
Room & Suite (269)
Videos (1)
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About

#1 of 540 hotels in Houston
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
The Lancaster Hotel is a historic luxury boutique hotel in the heart of Houston's vibrant downtown Theater District. The landmark hotel enjoys a legacy of nearly 100 years of providing exceptional service and hospitality. Taking inspiration from the classic Regency style, the redesigned hotel is accented with clean, elegant lines and an intimate yet open floor plan. Each of our 93 guestrooms and suites offer Frette linens, Waterworks bath fixtures, Bulgari bath amenities, luxurious bathrobes and slippers, Carrera marble and more. Our guests will also enjoy personalized stellar service with additional amenities that include an inclusive gourmet breakfast buffet, car service within the downtown area, premium high-speed wifi, in-room complimentary snacks and beverages, Nespresso in-room coffee and turn down service. The Lancaster Collection of over 200 pieces of contemporary works of art by artists with strong ties to Texas is displayed throughout the guestrooms and public spaces.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Complimentary toiletries
Bathrobes
Housekeeping
Room service
Safe
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Value
Quaint
Languages Spoken
English, Spanish
5.0
5.0 of 5 bubbles2,485 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Lancaster hotel garners praise for its tranquil and refined atmosphere, with guests often remarking on its blend of modern and classic elegance. Service at The Lancaster is consistently lauded for the staff's dedication and personalized care, enhancing the overall stay. Cleanliness stands out as a notable strength, with visitors impressed by the pristine condition of the rooms and facilities. Although opinions on value vary, with some guests highlighting pricing concerns, others find the hotel's amenities and location—conveniently close to attractions—to compensate and provide a worthwhile experience. The rooms, celebrated for their cleanliness and comfort, are sometimes noted to be on the smaller side.
Location
Convenient
Atmosphere
Elegant
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch
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2,485Reviews40Q+A100Room tips
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XC wrote a review Apr 10
1 contribution
Awesome hotel with top-notch service! Alexis and Gary at the front desk were very quick in checking in all 14 of us, and one even got a free upgrade to a suite! We got a highly detailed explanation of the amenities available (free snacks in the room!) and a good recommendation of the restaurant on the first floor of the hotel (do try the pan-seared salmon!) Also highly appreciated the bubbles - which was a nice perk after a long day of travel :)
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pete Shim, General Manager at The Lancaster
Responded 4 days ago
Thank you for your wonderful review regarding your recent stay at The Lancaster Hotel. We are delighted to hear that you enjoyed an excellent experience at our beautiful hotel and enjoyed our unique amenities. Alexis, Gary, and our team take great pride serving our guests and I am thrilled that our hospitality was exceptional. We are especially pleased to see that you enjoyed a delicious meal at our restaurant, Cultivated F+B. The Crispy Pan-Seared Salmon is a guest favorite and we are delighted it left a lasting impression. We look forward to welcoming you back again soon for another memorable stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Leanne D wrote a review Feb 2023
Dubai, United Arab Emirates13 contributions2 helpful votes
Hotel's Favourite
After a 17 hour long flight and arriving early evening - all we wanted was to eat and sleep. From the moment we stepped outside of the cab we we're welcomed by the concierge and helped with out bags with a big greeting and smile. The check in was super smooth with Danny (I believe his name was) and another gentleman - Super friendly, knowledgeable and helpful. Thank you for the sweet potato fries recommendation!! We ordered them on room services and they were THE BEST we've ever had. Room was nice and clean and SUPER quiet. Large comfortable bed. I used the gym room (only cardio) and unfortunately didn't have a chance to use the gym close by which had weights and was complimentary - a brilliant touch. Breakfast - excellent choice and super tasty. If we are ever in Houston again, we wouldn't even look for anywhere else to stay as it truly was PERFECT.
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Date of stay: February 2023
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Magnolia Lodging, Owner at The Lancaster
Responded Feb 20, 2023
Thank you for your wonderful feedback regarding your recent stay at The Lancaster Hotel. We are delighted to hear that your entire experience was amazing and that our team’s hospitality helped to make your stay enjoyable and comfortable. It is our sincere goal to provide personalized service to each guest and ensure that your expectations are exceeded, we are thrilled to see that we succeeded! Many thanks for your outstanding review, high recommendation, and for trusting us on your trip to Houston. We look forward to welcoming you back again soon. Pete Shim, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
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Ari wrote a review Mar 2024
2 contributions
My husband and I were thoroughly impressed with our experience at The Lancaster. The valet attendants and concierge were very kind and helpful. The meals and drinks at Cultivated were delicious. Loved the breakfast. Our stay exceeded expectations, with blackout curtains and an incredibly comfortable bed. After this experience, I doubt I'll choose another hotel in Houston for my future stays. :)
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pete Shim, General Manager at The Lancaster
Responded 2 weeks ago
Thank you for your outstanding feedback regarding your recent stay. We are thrilled that you and your husband had a fantastic experience at The Lancaster Hotel. Our team take immense pride in providing warm and welcoming hospitality to our guests. It is so wonderful to hear that you enjoyed our unique accommodations, top-notch amenities, and a delightful meal at Cultivated F+B! We enjoy making a lasting impression on your travels and we look forward to welcoming you both back again soon. Pete Shim, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Julie M wrote a review Mar 2024
Tampa, Florida4 contributions
Wow, what a cool spot! This hotel was super cozy, clean and had a very friendly staff. We were only there for 1 night but would have easily stayed more. My understanding is the hotel has been around for a while. However, everything must be well kept up bc it did not feel older. Highly recommend The Lancaster.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pete Shim, General Manager at The Lancaster
Responded 3 weeks ago
Thank you for sharing your recent experience at The Lancaster Hotel. We are thrilled to hear that you enjoyed our beautiful and elegant hotel, our unique accommodations, and that our hospitality was excellent. Our dedicated team takes immense pride in providing exceptional service and ensuring our guests feel at home. We truly appreciate your high recommendation and look forward to welcoming you back again soon. Pete Shim, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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FrequentFlier688801 wrote a review Mar 2024
London, United Kingdom115 contributions44 helpful votes
We stayed here after reading about it . Very relax hotel with great food in down town . Very friendly and helpful and clean as well. The down side is there is no pool or gym but you have access to a gym in the next block.the restaurant has great service too
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pete Shim, General Manager at The Lancaster
Responded Mar 8, 2024
Thank you for choosing The Lancaster Hotel and for your wonderful review. We are delighted to see that you enjoyed a fantastic experience. Our team is committed to creating a warm and welcoming atmosphere, and it is heartwarming to know that you felt right at home during your stay. It is wonderful to hear that you enjoyed our elegant hotel, our convenient downtown location, and a delightful experience at our restaurant, Cultivated F+B. We look forward to welcoming you back again soon. Pete Shim, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Theresa N wrote a review Mar 2024
2 contributions1 helpful vote
Rebecca C. did a great job at breakfast. She was courteous, efficient and made the customers feel welcome. Wonderful job Rebecca. I hope that the management will let you know you are doing great. This hotel is one of our favorites and the last time we stayed we had a different experience at breakfast. Rebecca fixed that experience.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Magnolia Lodging, Owner at The Lancaster
Responded Mar 4, 2024
Thank you for your kind review. We truly appreciate your loyalty and are thrilled to know that your stays at The Lancaster Hotel have been exceptional. Rebecca and our entire team take pride in providing warm and welcoming hospitality, ensuring that your experience is both enjoyable and comfortable. Your continued patronage means a great deal to us and we look forward to welcoming you back again soon. Pete Shim, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Karen E wrote a review Feb 2024
1 contribution
Alexis at front desk exceptionally helpful! Separate sleeping rooms with a door allowed for more privacy. Food was attractive valet was responsive. Movie theater right nearby. Espresso machine in the room. Nice amenities housekeeping, work daily and left room beautifully laid out.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Magnolia Lodging, Owner at The Lancaster
Responded Mar 4, 2024
Thank you for your outstanding feedback regarding your recent stay. We are delighted to see that you enjoyed an excellent experience during your stay at The Lancaster Hotel. Alexis and our entire team take immense pride in providing exceptional hospitality to our guests. It is wonderful to hear that you enjoyed our unique amenities, comfortable accommodations, and our prime location in the theater district. We look forward to welcoming you back again soon for another memorable stay. Pete Shim, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NATALIA E wrote a review Feb 2024
1 contribution
The whole hotel experience was smooth and comfortable. All staff were very helpful and welcoming. The hotel was in a very convenient place to where we needed to go so it made the stay even smoother. We loved the room decoration. Breakfast buffet was really good and tasty!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Magnolia Lodging, Owner at The Lancaster
Responded Feb 26, 2024
We know you have many options when choosing a hotel in the Houston area and we are honored that you chose The Lancaster Hotel for your day trip to Houston. We are delighted to see that you enjoyed an excellent experience, our downtown location, and our unique amenities. Our team enjoys serving our guests and making your stay as comfortable as possible. It was truly a pleasure to serve you during your time with us and we are thrilled to hear our hospitality was so welcoming. Thank you again for choosing The Lancaster Hotel and trusting us on your trip to Houston, we look forward to welcoming you back again soon. Pete Shim, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nick H wrote a review Feb 2024
16 contributions2 helpful votes
+1
Excellent hotel in great area of Houston. Service was outstanding would defo recommend. Nice restaurant (independent) inside the hotel & plenty of choice at breakfast uoo ok stairs in the atrium area. Easy to get around & Uber etc….. N.B early check in is $75 but they let us check in at 12.30 for free
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Magnolia Lodging, Owner at The Lancaster
Responded Feb 20, 2024
Thank you for your wonderful review and your kind words. We are thrilled to see that you enjoyed a delightful experience at our beautiful hotel. Our entire team takes great pride in providing exceptional hospitality, and it warms our heart to know that you felt well taken care of. Our delicious gourmet breakfast and downtown location are definitely guest favorites! Cultivated F+B, our luxurious restaurant, is a true gem, and we are delighted that you had the opportunity to savor its culinary delights during your stay. Your recommendation means the world to us, and we look forward to welcoming you back again soon to The Lancaster Hotel. Pete Shim, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jay L P wrote a review Feb 2024
14 contributions4 helpful votes
Phenomenal hotel. Service, amenities, staff all first rate. Chose this place over the Four Seasons and am glad that I did (no insult to the Four Seasons intended, however). Would be pleased to stay in this hotel in any city in the world. The restaurant downstairs is also quite nice with quite good food.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Magnolia Lodging, Owner at The Lancaster
Responded Feb 14, 2024
Thank you for your delightful feedback, it means so much to us at The Lancaster Hotel. We are thrilled to see that you had an excellent experience and enjoyed our unique amenities. Each and every one of our team members strive to ensure that your expectations are exceeded, and we are so happy to see we succeeded! Cultivated F+B, our restaurant, is indeed a special place where culinary delights await. We are pleased that you had a chance to savor the flavors during your stay. Your kind words inspire us to continue delivering top-notch service, and we look forward to welcoming you back again soon. Pete Shim, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$342 - C$599 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the lancaster hotel houston, lancaster hotel houston, lancaster houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
93
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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The Lancaster - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about The Lancaster
Which popular attractions are close to The Lancaster?
Nearby attractions include Nightly Spirits (0.3 km), Houston Symphony (0.09 km), and Hobby Center for the Performing Arts (0.4 km).
What are some of the property amenities at The Lancaster?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Lancaster?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Lancaster?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Lancaster?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Lancaster?
Conveniently located restaurants include Flying Saucer, Frank's Pizza, and Hearsay Market Square.
Are there opportunities to exercise at The Lancaster?
Yes, guests have access to a fitness centre during their stay.
Does The Lancaster have airport transportation?
Yes, The Lancaster offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Lancaster?
Yes, dry cleaning and laundry service are offered to guests.
Does The Lancaster offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.