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Expect a warm welcome when you arrive at The Westin Galleria Houston. Connected to The Galleria Shopping Center, our hotel in Houston, Texas is the only place to stay for ultimate leisure, dining and entertainment.
I would like to really thank the whole staff that worked evening shift the night of 7/13/18 and 7/14/18. They went above and beyond to make sure my spouse's birthday was well celebrated. Starting with the champagne and chocolate cake the first night and another...More
Stayed here for 10 nights while on a business trip and overall had a very comfortable stay.
Check in and check out was very smooth, room was large and clean and had a good size bathroom and shower. The hotel is part of the Galleria...More
2 Thank Paul O
Response from Mark W, General Manager at The Westin Galleria HoustonResponded March 4, 2018
Greetings; thank you for sharing your feedback, I was delighted to read that you enjoyed your visit, we continue to get very good feedback about the newly renovated guestrooms and new lobby, I was glad to read that you were able to enjoy a quick...More
My granddaughter and my son both had bites all over them and I called to tell them about the bugs they wouldn't let me speak to anyone at the front desk at all. I didn't want to make a scene but I do feel that...More
Thank Temeka H
Response from Mark W, General Manager at The Westin Galleria HoustonResponded 4 days ago
Temeka; Thank You for notifying me about your most recent experience. I want you to know that incidents such as these are extremely rare. The hotel has extremely high cleanliness standards and our teams work very hard to ensure that each of our rooms are...More
The room was very clean and a nice size with two queen beds which was perfect for our family. The bathroom was very clean which is extremely important to me. The beds were comfortable and the room was quiet at night. Complimentary self parking was...More
It was a late arrival, the room type was not guarantee even though we requested for it. The front desk lady (i believe she works overnight) went beyond the service and had arranged a solution for us. We were happy about it. Thank you! The...More