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Westin Galleria Houston Hotel

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910 Reviews from our TripAdvisor Community

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Showing 826: English reviews
Reviewed 20 October 2016 via mobile

You can't get much closer to the mall at this older but well kept hotel. Check in was fast and easy even though it was after midnight. The front desk is available 24 hours a day. Parking is free and attached to the mall garage. Hertz car rental is in the hotel if you need some transportation. A business center...

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Helpful?
Thank Terry D
Reviewed 19 October 2016 via mobile

I had to come here on business to attend convention. Being a diamond member at Hilton, I almost stayed at the local Hilton property. But I'm very please to say this was a great visit at the Westin. Wow is a really good way to describe it. Clean. Comfortable beds. Great TV. Good trip!

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Thank Dacoggiola
Reviewed 17 October 2016

The Hotel has great, helpful staff and is clean and comfy a pretty typical American hotel. it is situated right in the middle of the Galleria Shopping Mall which is noisy and very busy, unfortunately we do not enjoy shopping!! The hotel does not have its own in house bar or restaurant which is an issue for us. You have...

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Thank Emily L
Warwick
Reviewed 5 October 2016

Good hotel, large rooms, standard American hotel really. Very nice staff and always willing to do anything for you. It is clean and in a perfect location being linked to the Galleria. So, after a longhaul flight it's easy to have a wander around if that's what you like. The Galleria is not an outlet mall but still has great...

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Helpful?
Thank Tom R
Management response:

Greetings Tom R, We were delighted to read that you enjoyed your time with us. We truly appreciate you taking the time to share your feedback on your recent visit with us. We hope to have the pleasure of welcoming you back to the Westin Galleria and Oaks Houston in the near future. Cliff Sunajo Complex Director of Front Office...

Bay Saint Louis, Mississippi
Reviewed 4 October 2016 via mobile

Smooth check-in, numerous food options in the Galleria. Very nice rooms with a view. I left at 3 am Saturday for a work event and the mall was empty so that was both easy for conscience and a tad creepy. All in all, a great place to stay

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Thank allencredible
Management response:

Greetings Allencredible, Thank you for taking the time to review our property. We are happy to hear that you had no problems and it was a easy trip for you. I do hope we have an opportunity to welcome you back to the Westin Galleria and Oaks Houston. Cliff Sunajo Complex Director of Front Office Westin Galleria and Oaks Houston

Auburn, NY
Reviewed 3 October 2016

Top Shelf Hotel. They have eating healthy food in their restaurants which was a nice touch and we used every day. Very clean. Like the access to do some shopping. Staff were all very attentive. Stayed here for a business conference but would recommend for vacation travel.

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Helpful?
Thank lovethecaribbean23
Management response:

Greetings lovethecaribbean23, Thank you so much for taking the time to leave us such a wonderful review. We strive to create a relaxing and enjoyable stay for all of our guests. I hope we will have the pleasure to welcoming you back on a future vacation or business travel. Be Well Cliff Sunajo Complex Director of Front Office Westin Galleria...

Doha
Reviewed 30 September 2016 via mobile

Stayed there in 2015 and it was my first experience ever with houston and honestly loved it. Great hotel and best part that it has an access to the mall and all the restaurants there. Rooms were big and great

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Thank messyk
Management response:

Thank you for the positive feedback! We appreciate all guests that take the time to let us know how we are doing. I was pleased to read that you were please 2015 and returned for another great experience. I look forward to welcoming you back to The Westin Galleria Houston soon! Be Well, Cliff Sunajo Complex Director of Front Office...

Reviewed 11 September 2016 via mobile

There happens to be two Westin Hotels located at the Galleria mall; the Westin Galleria and the Westin Oaks at the Galleria. Confusing. Our reservation was for the Westin Oaks, but we accidentally ended up at the Westin Galleria. The associate gladly accomodated us by tranferring us and gave us a room upgrade to a suite. We thought, "why not."...

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1Thank LinnyDa
Reviewed 8 September 2016 via mobile

Was here to stay the night and do some shopping in Houston galleria Te King size rooms were very spacious comfy beds and pillows I was looking for a kettle and biscuits beings British but found a coffee machine and Starbucks coffee instead (good quality) The room had a iron and a hair dryer ... They could do with a...

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1Thank Fathima I
Houston, Texas
Reviewed 8 September 2016 via mobile

Thanks Westin for the rainbath shower with handheld, very quiet rooms, and while simple, I adore a coffee maker with starbucks, a robe in the closet,dustfree everywhere , and comfy beds with fluffy white towels. Also the in room safe and luggage racks. You are right at Houston's largest shopping area, with everything to walk to. Dining and ice skating,...

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Thank lindsayf432

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Expect a warm welcome when you arrive at The Westin Galleria Houston. Connected to The Galleria Shopping Center it is the only place to stay for ultimate leisure, entertainment and recreation. ... more   less 

Additional Information about Westin Galleria Houston Hotel

Address: 5060 W Alabama St, Houston, TX 77056-5801
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $177 - $439 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Galleria Houston Hotel 4*
Number of rooms: 487
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Also Known As:
Westin Houston
Houston Westin
Hotel Style:
#30 Luxury Hotel in Houston
#125 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Westin Galleria Houston Hotel staff and other travellers.
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Questions? Get answers from Westin Galleria Houston Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take the rooms close to the elevators”
 of 5 bubbles Dan_98765, 10 Nov 2016 | Read review
“Views of rooftops of the Galleria Mall only.”
 of 5 bubbles Bookshelfish, 4 Nov 2016 | Read review
“All is fine ..”
 of 5 bubbles TarekR749, 30 Oct 2016 | Read review
“stay away from the elevator rooms”
 of 5 bubbles WarwickBeauchamp, 5 Oct 2016 | Read review
“Higher floor”
 of 5 bubbles lovethecaribbean23, 3 Oct 2016 | Read review
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