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The Westin Galleria Houston

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Traveller (191)
Room & Suite (181)
Pool & Beach (24)
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Overview
  • Excellent30%
  • Very good35%
  • Average21%
  • Poor9%
  • Terrible5%
Travellers talk about
“heavenly bed”(18 reviews)
“self parking”(26 reviews)
AMENITIES
Free Internet
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Additional information
Offers from The Westin Galleria Houston
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Galleria Houston
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Jun. 10Jun. 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,031)
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All reviewsheavenly bedself parkinglocation is greatrooms are largeeasy accessbusiness centerhotel restaurantbusiness tripenjoyed my stayconferencevaletgymgarageconveniencestarbucksproscons
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351 - 355 of 933 reviews
Reviewed January 10, 2015

Great hotel with easy access to the Galleria shopping centre, close proximity to downtown Houston and surrounding areas. The Hotel has good facilities including a gym with all the standard amenities. The staff are friendly and willing to accommodate.More

Thank Melissa W
Response from Veli S, Guest Relations Coordinator at The Westin Galleria HoustonResponded January 11, 2015

Greetings Melissa W, We are pleased to hear that our close proximity to the Galleria mall and to downtown Houston proved beneficial to your stay and that you enjoyed our Westin Workout Fitness Studio. We are especially thrilled to hear that our staff was warm...More

Reviewed January 2, 2015 via mobile

Stayed here to attend college sporting event wherein this hotel was named the "team" hotel. After making the non changeable, no cancelation reservation on December 14th, I immediately received an email asking if I would like to "upgrade" to a deluxe room on our upper...More

6  Thank Joseph C
Response from Veli S, Guest Relations Coordinator at The Westin Galleria HoustonResponded January 21, 2015

Greetings Joseph C, We appreciate you providing feedback on your recent stay at the Westin Galleria Houston. We strive to provide all of our guests with a revitalizing experience and regret that we failed to provide this for you. I do apologize that we were...More

Reviewed December 31, 2014

My wife and I stayed three nights in the Western Galleria in Houston, just after Christmas. After a flight of 11 hours and a delay at the car rental of 1 hour, the reception at the Western Galleria was not really warm. Albeit that my...More

1  Thank Marnix V
Response from Veli S, Guest Relations Coordinator at The Westin Galleria HoustonResponded January 2, 2015

Good morning Marnix V, Thank you for providing us with feedback on your recent stay at the Westin Galleria Houston. We strive to accommodate all of our guests with a relaxing and rejuvenating experience and I apologize that this was not the case. Although this...More

Reviewed December 26, 2014

I starting staying at Westin Houston a few months ago every time I come to Houston which is about twice a month on average. Great location with nice nightlife and about 10 minutes from downtown. Unlike most hotels thee is no restaurant directly in the...More

Thank jason31574
Response from Jennifer R, Guest Relations Supervisor at The Westin Galleria HoustonResponded January 1, 2015

Dear jason31574, We appreciate your continued loyalty to the Westin Galleria, and that our location assists in providing you a memorable Houston experience. We sincerely apologize that due to limited number of suites we have not been able to provide you with an upgrade. We...More

Reviewed December 22, 2014

The Westin Galleria is in a great location. And the room was very clean and comfortable. Feather pillows and white linens are great. The housekeeper noticed that I used the camomile tea - so the next night, she left two. Very thoughtful. And the room...More

1  Thank Leita H
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$145 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Luxury Hotel in Houston
#125 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$145 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Luxury Hotel in Houston
#125 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (191)
Room & Suite (181)
Pool & Beach (24)
Dining (14)
Amenities (24)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Tenderminded1430
June 21, 2016|
Answer
Response from Juan Pablo M | Reviewed this property |
I am sorry, I didn't get the change to go to the pool this time and Front desk didn't informed us anything
0
Votes
Sadie'schoice
January 28, 2016|
AnswerShow all 13 answers
Response from Tutu1973 | Reviewed this property |
Daily grill right outside hotel in mall is a great place. Like a little walk?? Go to ice skating rink downstairs to La Madeline .
1
Vote
Room Tips
"I stayed on the 18th floor. It was quiet with a view of the city. the view from the 24th floor meeting room..."
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"Top floor but dont expect any views"
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"Higher floors give You a great view ."
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"The Front Desk Staff (Melanie Jiro, in particular) will help you determine the best room for your needs."
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