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Westin Galleria Houston Hotel

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Traveller (191)
Room & Suite (181)
Pool & Beach (24)
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Overview
  • Excellent30%
  • Very good36%
  • Average21%
  • Poor8%
  • Terrible5%
Travellers talk about
“heavenly bed”(18 reviews)
“self parking”(26 reviews)
Free Internet
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Westin Galleria Houston Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Westin Galleria Houston Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (1,026)
There are newer reviews for Westin Galleria Houston Hotel
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All reviewsheavenly bedself parkinglocation is greatrooms are largeeasy accessbusiness centerhotel restaurantbusiness tripenjoyed my stayconferencevaletgymgarageconveniencestarbucksproscons
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401 - 405 of 931 reviews
Reviewed 5 September 2014

Everything went smoothly here for our family of 5. We had two adjoining rooms with double beds in each. Everything was clean and comfortable. The breakfast downstairs (although IN THE MALL!!) was delicious, and very charming. Reminded me of a nice Manhattan restaurant we used...More

Thank houmalagirl
Response from Jennifer R, Guest Relations Supervisor at Westin Galleria Houston HotelResponded 27 September 2014

Dear houmalagirl, We greatly appreciate the time you took to review your recent stay at the Westin Galleria. It pleases us to hear that you and your family enjoyed your Westin Experience. We hope to have the privilege to host you and your family during...More

Reviewed 2 September 2014

This hotel was good, but it lacks the Westin quality in service and physical appearance/layout that one would expect. We arrived by taxi around 3:30 PM on a Saturday. There was no one to greet us or take our bags. We went into the very...More

2  Thank Terri879
Reviewed 1 September 2014

The hotel is a part of the Galleria Mall so u are straight in the shopping paradise with a big food court that offers health food too. The rooms are comfortable and the bed is very cosy. I liked the way how the staff is...More

Thank mileshighclub
Response from Jennifer R, Guest Relations Supervisor at Westin Galleria Houston HotelResponded 27 September 2014

Dear mileshighclub, We appreciate your review of the Westin Galleria. It gives us great pleasure to be able to provide you with memorable Westin experiences. We hope to continue providing you with instinctive service during any future visits to the Houston Galleria area. Kind regards,...More

Reviewed 30 August 2014

Loved it, I loved how the rooms were sound proof for one. Above the mall, yeah!! I think the only down side was the parking, you can park your own car in their garage but it was still a crowded parking lot. But other than...More

1  Thank Elizabeth G
Reviewed 29 August 2014

I was here on business and the location was fabulous. We had meetings in the Galleria Ballrooms so it was great not to have to go far, since traffic in this area is horrendous. The lobby was surprisingly small with not much to it, but...More

Thank GinaSchreck
View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$147 - US$391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Luxury Hotel in Houston
#125 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$147 - US$391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Luxury Hotel in Houston
#125 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (191)
Room & Suite (181)
Pool & Beach (24)
Dining (14)
Amenities (24)
Business Centre & Event Rooms (9)
Questions & Answers
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Tenderminded1430
21 June 2016|
Answer
Response from Juan Pablo M | Reviewed this property |
I am sorry, I didn't get the change to go to the pool this time and Front desk didn't informed us anything
0
Votes
Sadie'schoice
28 January 2016|
AnswerShow all 13 answers
Response from Tutu1973 | Reviewed this property |
Daily grill right outside hotel in mall is a great place. Like a little walk?? Go to ice skating rink downstairs to La Madeline .
1
Vote
Room Tips
"I stayed on the 18th floor. It was quiet with a view of the city. the view from the 24th floor meeting room..."
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"Top floor but dont expect any views"
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"Higher floors give You a great view ."
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"The Front Desk Staff (Melanie Jiro, in particular) will help you determine the best room for your needs."
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