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The Whitehall Houston

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The Whitehall Houston
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332 Reviews from our TripAdvisor Community

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Showing 319: English reviews
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Reviewed yesterday NEWvia mobile

My friend and I attended a wedding soiree at The White Hall Hotel this past Saturday. The weather was perfect along with the patio ambience and tropical feel decor outside. Throughout our visit, we enjoyed the staff who were professionally attentive to our hospitality needs. Also, I felt this place would be perfect for other party functions that I will...

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Helpful?
Thank Santos M
Houston
Reviewed 2 days ago NEW

My husband and I stayed at The Whitehall last weekend to attend a wedding reception. Our encounters with all of the staff (Valet, Front Desk, Bar) were all very professional and friendly. Our room had a great view of the city and was very spacious!

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Helpful?
Thank Ashleybart
SKhatri, General Manager at The Whitehall Houston, responded to this review

It was a pleasure to have you and your husband us our guests at The Whitehall Houston while you were here for the wedding reception. We are so glad you enjoyed your time at our hotel and appreciate your kind remarks about our staff. I will share your compliments with my entire team. We hope to welcome you again soon!...

Houston, Texas
Reviewed 2 days ago NEWvia mobile

Great hotel my friends had they wedding reception in the patio which they have live music, food was great, service was excellent is really nice hotel I definitely recommend to all My friends if you planing to have a nice reception in open space the hotel have nice patio beside midtown is a few block away from the hotels where...

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Helpful?
Thank jonacosta21
SKhatri, General Manager at The Whitehall Houston, responded to this review

I am so glad that you enjoyed your visit at The Whitehall Houston while attending your friend's wedding reception. Our goal is to provide the finest "Southern Hospitality" and we are delighted to read our service and facilities exceeded your expectations. Thanks for recommending us, and we look forward to hosting you again soon. Best Regards, Sal Khatri General Manager

Reviewed 2 days ago NEWvia mobile

I stayed there this weekend and it was the most memorable stay we ever had. The staff was great the rooms are wonderful. The staff out did them selves with the reception at Part and Parcel. The dining in the restaurant was great and the food was wonderful. Love the talejpeno soup and the stuff fried chicken. Can you say...

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Helpful?
Thank Beni32177
SKhatri, General Manager at The Whitehall Houston, responded to this review

Beni, it was a pleasure having you us our guest at The Whitehall Houston. We are delighted to know you enjoyed your room and the service provided by our staff. Thank you for mentioning Part & Parcel, our wonderful outdoor terrace bar, where you liked an evening of delicious food and live music under a gorgeous Texas sky! We hope...

Holland, Michigan
Reviewed 2 days ago NEW

We had a very nice conference at the Whitehall. The meeting space is very nicely appointed and our main room had windows! Always a plus. The food was tasty and well presented, the staff attentive and helpful. Any minor inconvenience was quickly addressed. The guest rooms have had some updates and the bed was super comfortable. The main and really...

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Helpful?
Thank Janell M
SKhatri, General Manager at The Whitehall Houston, responded to this review

We are happy to learn your conference held at The Whitehall Houston was a success. It 's great to know your were impressed with our meeting facilities and the service provided by our associates. I will share your compliments with the entire team, especially Deangela. We value your observation and look forward to welcoming you on your next trip to...

Dallas, Texas
Reviewed 4 days ago NEW

Every time I go to Houston I stay at the Whitehall. My trips always include long days of nothing but work and a good nights rest is crucial. The Whitehall does a fantastic job making sure that I am comfortable and I always sleep very well! I highly recommend them for any business traveler that requires some serious r&r at...

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Helpful?
Thank earlpiii
SKhatri, General Manager at The Whitehall Houston, responded to this review

Thank you for your loyalty and choosing to stay at The Whitehall Houston. We are delighted you continued to find our hotel your home away from home when in the Houston area. We love guests who choose us over other hotels in the area because of our outstanding hospitality and attention to detail. Thanks again for recommending us online, and...

Coppell, Texas
Reviewed 5 days ago NEW

My daughter chose The Whitehall for her wedding reception and we were very pleased with this venue. The room looked fabulous, the food was delicious, and the staff were so helpful. Many of our guests booked rooms at the hotel also. The rooms are a good size and the beds are comfortable.

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Helpful?
Thank terrat
SKhatri, General Manager at The Whitehall Houston, responded to this review

Many thanks for choosing The Whitehall Houston for the special occasion. We are absolutely honored to play the host for your daughter’s wedding. We are glad all went great and that you were happy with our service and facilities. We hope you and your family will come back soon for another wonderful experience. Best Regards, Sal Khatri General Manager

Lincoln, United Kingdom
Reviewed 5 days ago NEWvia mobile

Being downtown is great and next to midtown which is also fun. On the negative side I ordered an espresso martini that was awful (watery, contained martini which it shouldn't do, and no sweetness) and we had a couple of meals come out cold. In the U.K. this would result in no tip but in America you still tip in...

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Helpful?
Thank carson_david85
SKhatri, General Manager at The Whitehall Houston, responded to this review

It is a pleasure reading your review of The Whitehall Houston, and we appreciate you recommending us online. We are happy that you liked our courteous associates and convenient location. However, we are sorry you were unhappy with the food we serve. We will surely share your review with our Food & Beverages team to see where we can make...

Katy, Texas
Reviewed 5 days ago NEW

I was staying sat the Whitehall because our friend was having thier reception there Saturday night and it was amazing. The service was great the room was good and the food was outstanding, The outside bar Part and Parcel was so much fun with live music and great drinks. I could not have asked for a better stay. Thanks Whitehall.

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Helpful?
Thank coco12342017
SKhatri, General Manager at The Whitehall Houston, responded to this review

We appreciate you sharing a five-star review. We are devoted to ensuring all guests have a wonderful experience at our iconic boutique hotel, and we are happy to read you thoroughly enjoyed your visit with us. We hope you will make The Whitehall Houston your preferred hotel whenever your travel brings you back to our city. Best Regards, Sal Khatri...

Houston, Texas
Reviewed 5 days ago NEWvia mobile

One of the few hotels I never stayed at in downtown Houston was the Crowne Plaza because I had heard tales of wear and tear and grime in a not so great location. Well, this is a nice job of prettying up and modernizing of the old place but remnants of the old one remains. Pros: usually very competitively priced...

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Helpful?
Thank GK7
SKhatri, Manager at The Whitehall Houston, responded to this review

Thank you for sharing the specifics of your stay at our hotel. We are happy that you liked our affordable rates, courteous staff and your comfortable room as well. However, we are sorry for the issues you mentioned and the inconvenience it caused. We hope the positive aspects of your stay will encourage you to choose us again in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but The Whitehall Hotel is just that. A premier locale situates us between the buzzing industry sector including giants such as KBR and Chevron as well as fantastic Houston attractions such as Minute Maid Park, George R. Brown Convention Center, Discovery Green, Greenstreet, The Toyota Center and MANY MORE!Retire to your room and enjoy luxurious bedding with home-like features such as wood flooring, glass showers, window shades, keurig coffee makers and over 80+ HD TV Channels. Enjoy Southern hospitality and treats with our Sothern Delights cookies and Complimentary Sothern Delights bottled water. Our Sothern Host is your H-Town expert and available to assist you in experiencing Our Town, Your Home. Modern Houston hotel amenities such as free high-speed Internet and premium cable in every room. For that extra hint of comfort, our luxury suites and executive rooms provide extra spacious accommodations. During your stay, take advantage of our state-of-the-art 24-hour fitness center, to include PRECOR equipment. Our three unique and dining outlets are a can't miss! Edgar's Hermano offers unique Tex-Mex meets Southern cuisine, and Buffalo Bayou offers specialty coffee drinks and fresh grab n' go salads, sandwiches and pastries. Our outdoor kitchen & bar, Part & Parcel features an intelligently curated cocktail list and relaxed courtyard setting making Part & Parcel the perfect downtown destination to meet up with friends or make some new ones under the Texas stars. Our team of expert mixologists specialize in both classic cocktails and original libations, which are complemented by a tempting small plate menu and a heaving helping of Southern hospitality. Meeting and Event planners in Houston will adore our extensive ballroom and breakout spaces, serving up to 500 guests. For that winning Houston, Texas vacation or business trip, choose the ample comforts and thoughtful convenience of The Whitehall Hotel, Houston's Most Iconic Boutique Hotel - REDEFINED. ... more   less 

Additional Information about The Whitehall Houston

Address: 1700 Smith St, Houston, TX 77002-7317 (Formerly Crowne Plaza Houston Downtown)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $190 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Whitehall Houston 4*
Number of rooms: 259
Reservation Options:
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Also Known As:
Crowne Plaza Houston Downtown Hotel Houston
Houston Crowne Plaza
Hotel Style:
#4 Luxury Hotel in Houston
#42 Romantic Hotel in Houston
#136 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Whitehall Houston staff and other travellers.
5 questions
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Questions? Get answers from The Whitehall Houston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are all great rooms. I just like high floors and they have 12”
 of 5 bubbles coco12342017, 19 Mar 2017 | Read review
“7th floor was awesome”
 of 5 bubbles marc0sartur0c, 14 Mar 2017 | Read review
“Don't get a room facing the outdoor bar area, or prepare hear live music all night”
 of 5 bubbles llorenztibbs, 22 Feb 2017 | Read review
“Get a top floor room for nice views!”
 of 5 bubbles rp0711, 30 Jan 2017 | Read review
“all three rooms i have stayed in were quiet and had great views”
 of 5 bubbles dinger133, 27 Jan 2017 | Read review
5 of 5