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The Whitehall Houston

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Traveller (400)
360
Panoramas (15)
Room & Suite (256)
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About

#26 of 540 hotels in Houston
Location
Cleanliness
Service
Value
Travellers' Choice
The Whitehall Houston Hotel offers classic Southern Hospitality and charm featuring modern rooms and amenities in downtown Houston.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Value
Great View
Languages Spoken
English, Spanish

Location

1700 Smith St, Houston, TX 77002
The Whitehall Houston
4.5
4.5 of 5 bubbles1,246 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in the heart of Houston, The Whitehall Houston garners acclaim for its superb location, with guests enjoying proximity to the city's attractions and culinary delights. While opinions on the rooms are mixed, mentioning both comfort and occasional cleanliness concerns, the hotel's overall cleanliness and stylish ambiance receive consistent praise. Despite some guests viewing the hotel as overpriced with additional fees, the attentive service and range of amenities, including diverse dining options, often leave a lasting positive impression on visitors.
Location
Central
Atmosphere
Welcoming
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Satisfactory
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1,246Review24Q+A100Room tips
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Erin H wrote a review Mar 2024
1 contribution
Me, My boyfriend and Stepson all decided to stay at the Whitehall while we attended HOUSTON LIVESTOCK SHOW AND RODEO. From the moment we arrived to the moment we left everyone was so friendly and helpful. Valet assisted with our luggage. Check in was super smooth, room was clean and had amazing views. We arrived really late and were exhausted so we went straight to sleep. We went to eat breakfast in the restaurant. Omg it was delicious. I actually wish I could eat that little sandwich every morning. The potatoes were a different level of amazing, echoed by even my boys. Best place to stay in Houston. Will stay again. The entire trip was amazing. Can’t wait to stay there again for my next little mini vacation.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Whitehall Houston
Responded 2 weeks ago
Dear erinhE6799XK, Thank you for choosing to stay with us at The Whitehall Houston for your visit to Houston, where you and your boyfriend attended the Rodeo show. We are delighted to know our warm and welcoming front desk associates made an excellent first impression. We also appreciate you mentioning how our clean accommodations with fantastic views enhanced your time with us. We are also thrilled to know you could start your day on an amazing note with our delicious breakfast and that this added enjoyment to your vacation. We are grateful for your recommendation and look forward to welcoming you and your partner back on your next visit to our city. In the Spirit of Hospitality, Sal Khatri General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sazzle1976 wrote a review Mar 2024
Nutfield, United Kingdom674 contributions63 helpful votes
+1
Really nice hotel. It's not a high rise but we were on the 9th floor and still had good views. Very friendly welcome, lovely bright and airy lobby with feature staircase leading to the restaurant and a small coffee shop. Rooms are good, a nice size, seating area by the window and quality furnishings. Comfy beds. Bathroom was small but functional. Only observation is that the traffic noise from the nearby freeway can be heard all night, although you get used to it. That's possibly a factor anywhere in Houston as there is so much traffic. Good location and you could walk to downtown in 10 minutes. Parking available if you have a car which is certainly helpful to explore other districts of this vast city
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: You can park across the street at 500 ,jefferson for a very reasonable price. Walking to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Whitehall Houston
Responded 3 weeks ago
Dear Sazzle1976, Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the relaxed atmosphere and comfortable accommodations during your stay. Our team strives to provide a warm and welcoming environment for all our guests, and we're pleased that you found our lobby and amenities to your liking. We appreciate your compliments on the rooms, including the seating area and quality furnishings, as well as the comfort of our beds. While we regret any inconvenience caused by traffic noise, we're glad to hear that it didn't detract significantly from your overall experience. Indeed, our central location offers convenient access to downtown Houston, allowing guests to explore the city easily. We hope to have the pleasure of welcoming you back to The Whitehall Houston on your next visit. In the Spirit of Hospitality, Sal Khatri General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dinger133 wrote a review Mar 2024
Houston, Texas10 contributions8 helpful votes
Our family stayed at the Whitehall a few days enjoying the pool, patio and food. The staff went out of their way to make us feel at home. They gave us great recommendations to visit and even caught a great concert nearby. We plan to come back to the hotel soon. 5 star service and stay
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Date of stay: March 2024Trip type: Travelled with family
Room Tip: Easy parking and very helpful for early and late check in/checkouts.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Whitehall Houston
Responded 3 weeks ago
Dear dinger133, Thank you for your comments regarding your recent stay at The Whitehall Houston. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. It is also good to see that you enjoyed our on-site amenities and delicious food. Thank you again for sharing your review with fellow travelers and for your excitement about returning; we look forward to your next visit. In the Spirit of Hospitality, Sal Khatri General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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stacy l wrote a review Mar 2024
1 contribution
The Whitehall Houston was a very welcoming and comfortable stay! John made sure that we were accommodated in so many ways. We stayed 4 days and 4 nights, and each day was just as welcoming as the first day. Thank you again John, for your hospitality. And Steve was awesome as our shuttle driver. The bar attendees and the housekeepers were all so awesome! Thank you! I'll definitely stay again if I find myself back in Houston. 🙏🏾
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Whitehall Houston
Responded 5 weeks ago
Dear 321stacyl, We are thrilled to hear that you enjoyed your stay at The Whitehall Houston and found it to be welcoming and comfortable. Our team, especially John, is dedicated to ensuring that all our guests feel accommodated and well taken care of throughout their stay. We're delighted that you had such positive interactions with our staff, including Steve, our shuttle driver, and the bar attendees, as well as our diligent housekeeping team. Your kind words are greatly appreciated, and we look forward to welcoming you back to our hotel whenever your travels bring you to Houston again. Thank you for choosing The Whitehall Houston for your accommodation needs. In the Spirit of Hospitality, Sal Khatri General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sierra M wrote a review Mar 2024
Godley, Texas1 contribution
I truly cannot thank The Whitehall enough for the experience they gave me for my wedding weekend. From check in, to room service, to the coffee bar, everything was excellent. Check in was so easy and everyone was so helpful. I got married in downtown Houston and used The Whitehall for my "getting ready" location for the entire weekend. The employees were so nice and congratulatory, they felt like a part of the wedding party. The most special part was the morning after my wedding, the employee at the coffee bar paid for my drinks as a congratulations. It was a small gesture but this made me a Whitehall customer for life. My friends and family loved staying here. I cannot recommend The Whitehall enough!! They made my wedding weekend so special.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Whitehall Houston
Responded Mar 12, 2024
Dear sierram463, We are overjoyed to hear about your exceptional experience at The Whitehall Houston during your wedding weekend! It warms our hearts to know that every aspect of your stay, from the seamless check-in process to the attentive room service and delightful coffee bar, contributed to such a memorable occasion. It was an honor to be a part of your "getting ready" moments, and we are thrilled that our team made you feel like cherished members of the family. We deeply appreciate your kind words regarding our staff's warmth and congratulations, and we are delighted that our small gesture at the coffee bar added to the joy of your celebration. Your recommendation means the world to us, and we are grateful for the opportunity to have made your wedding weekend truly special. We look forward to welcoming you back to The Whitehall and continuing to exceed your expectations in the future. In the Spirit of Hospitality, Sal Khatri General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rick C wrote a review Mar 2024
1 contribution
This is a very nice downtown hotel. It is well maintained inside and out; painting of the exterior was on-going in a careful manner. Nelli at the desk got us checked in and feeling appreciated. The lobby was open and had style; it was not a cookie cutter design. The room was nicely furnished and quiet. The bathroom did seem a trifle small. We forgot several items in our car and the valet efficiently retrieved them for us. Note - if there had been a baggage cart available, we probably would have gotten everything when we checked in. The area was safe. For two college baseball games, my friend and I walked to Minute Maid Park at 3 PM and returned at 11 PM with no hassle - but did see several homeless sleeping in nooks along the way. We could have taken the shuttle, but wanted the exercise (1.5 mile each way). The most troubling thing was trying to deal with Houston's one way streets and a nearby interstate. I think it took me three loops to get to the hotel entrance.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Whitehall Houston
Responded Mar 8, 2024
Dear V1492KYrickc, Thank you for taking the time to share your feedback on your recent stay at The Whitehall Houston. We are delighted to hear that you found our property to be well-maintained both inside and out, and that our team member Nelli provided you with a warm and efficient check-in experience. It's wonderful to know that you appreciated the unique style of our lobby and the comfort of your room. We are also pleased that our valet service was able to assist you in retrieving your forgotten items efficiently. Your safety is our top priority, and we are glad that you felt secure during your walks to and from Minute Maid Park. Having said that, we apologize for any inconvenience caused by the size of the bathroom and the lack of a baggage cart, and we will certainly take this into consideration for future improvements. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. In the Spirit of Hospitality, Sal Khatri General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bernadette B wrote a review Mar 2024
2 contributions1 helpful vote
Houston is home for us and when we visit we always chose the Whitehall. It is in the perfect location for us to get to all of our family and friends quickly. The breakfast is THE BEST! and the staff is always so super sweet. I bring my nieces to the pool and they enjoy it every single time. We love how close we are to great restaurants. We can walk to so many cool spots to eat or get a drink. Lovely spot. Dont hesitate to book!
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Whitehall Houston
Responded Mar 5, 2024
Dear Guest, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that The Whitehall Houston has become your go-to spot in Houston. It warms our hearts to know that our central location makes it convenient for you to connect with family and friends. We take great pride in our breakfast offerings and are delighted to hear that you find it to be the best! Our dedicated staff strives to provide exceptional service, and we are delighted that their efforts have made a positive impression on you. It brings us joy to know that your nieces enjoy the pool, and we're glad to offer a refreshing retreat for your family. Being situated near fantastic dining options is indeed a bonus, and we're delighted that you appreciate our proximity to great restaurants and bars. Thank you for your kind words and recommendation—we look forward to welcoming you back on your next visit to Houston! In the Spirit of Hospitality, Sal Khatri General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Julian B wrote a review Mar 2024
12 contributions7 helpful votes
Well I do not go downtown too often but the times I do I make it a mandatory stop each time. I love the patio bar, the restaurant upstairs is always accommodating as well. Overall just a great place because everyone from the bartenders, front desk and managers all are so hospitable(they make you feel at home). I enjoy myself each and every time I walk through the doors.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Whitehall Houston
Responded Mar 5, 2024
Dear Julian, Thank you very much for your wonderful review! We are thrilled to hear that you had an excellent experience during your stay with us. Our patio bar and restaurant upstairs are indeed popular spots for our guests, and we're delighted to know that you found them accommodating. Providing exceptional hospitality is our top priority, and we're pleased that our team made you feel at home throughout your visit. It's always a pleasure to welcome you through our doors, and we look forward to hosting you again soon! In the Spirit of Hospitality, Sal Khatri General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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car wrote a review Mar 2024
College Station, Texas13 contributions2 helpful votes
Exceptional and attentive service. Beautiful property. Good dining. Quick service with valet. Nicely furnished and spacious rooms. Bathroom is a little small, but it is adequate. Enjoyed the complimentary water, cookies, and real mugs (as well as disposable) for in-room coffee.
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Date of stay: March 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Whitehall Houston
Responded Mar 4, 2024
Dear Escape50872341768, We appreciate your kind words regarding your recent stay at The Whitehall Houston. It brings us great joy to hear that you enjoyed our beautiful property, exceptional service, and classic charm. Our team takes pride in providing attentive service to ensure our guests' comfort and satisfaction. It's delightful to know that you found our dining options to be good and that you appreciated the quick valet service. We're pleased that you found your room to be nicely furnished and spacious, despite the bathroom being a bit small. Your feedback is invaluable to us as we continually strive to enhance our guests' experiences. We're delighted you enjoyed the complimentary amenities, including water, cookies, and real mugs for in-room coffee. We look forward to welcoming you back for another memorable stay in the future. In the Spirit of Hospitality, Sal Khatri General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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raybr0wn wrote a review Mar 2024
Lubbock, Texas2 contributions1 helpful vote
Very disappointed in the rooms for the price we paid per night. Water damage in the bathroom, tiny tv with dark spots across the sceeen, holes in the wall, old furniture with tons of scratches and dings all over it. I’ve stayed in cheap motels that were nicer than the room I had at The Whitehall. Was really looking forward to a nicer place for $230 a night.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Decent location to walk to restaurants in midtown
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Whitehall Houston
Responded Mar 3, 2024
Dear ratbr0wn, Thank you for being our guest and sharing your observations. We are sorry you felt our property needed updating. We are grateful for the feedback, as we are continuously working to keep our accommodations fresh and up to date. We will share your valuable notes with the appropriate individuals for our future remodeling plans. It would be our pleasure to welcome you back soon. In the Spirit of Hospitality, Sal Khatri General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$229 - C$290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza houston downtown hotel houston, houston crowne plaza
FORMERLY KNOWN AS
Crowne Plaza Houston Downtown
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
259
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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The Whitehall Houston - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about The Whitehall Houston
Which popular attractions are close to The Whitehall Houston?
Nearby attractions include Spire Nightclub (0.4 km), Tranquility Park (0.4 km), and Belle Station (0.5 km).
What are some of the property amenities at The Whitehall Houston?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Whitehall Houston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Whitehall Houston?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Whitehall Houston?
Conveniently located restaurants include Edgar's Hermano, Gyu-Kaku Japanese BBQ, and Part & Parcel.
Are there opportunities to exercise at The Whitehall Houston?
Yes, guests have access to a pool and a fitness centre during their stay.
Is The Whitehall Houston located near the city centre?
Yes, it is 1.0 km away from the centre of Houston.
Are any cleaning services offered at The Whitehall Houston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Whitehall Houston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Whitehall Houston offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Whitehall Houston?
The staff speaks multiple languages, including English and Spanish.