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The Whitehall Houston

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The Whitehall Houston
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334 Reviews from our TripAdvisor Community

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Showing 321: English reviews
Missoula, Montana
Reviewed 27 October 2016

Revisiting of long acquaintance it was a pleasure to experience the pulse of downtown Houston from the vantage point that the Whitehall offers. Genuine hospitality, comfortable rooms, fantastic bedding and excellent dining. Sal and his staff from Mohamed at the Valet stand to Carmen at the desk all were at my service throughout my stay. The laid back elegance and...

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Helpful?
Thank Mark S
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Mark S, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. It is with delight to hear that you had a relaxing, hospitable stay and it was our pleasure and honor to have you back. We appreciate the wonderful feedback and we...

Reviewed 22 October 2016

My partner and I have stayed here for 1 night and so far no complaints and LOTS of positive things to say! They have gorgeous lobby with a spiral staircase and faux water wall. A staff member, Jorge, offered to take a photo of us and he took at least 10 from different angles and positions. They were lovely pictures...

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Helpful?
Thank Brianna D
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Brianna D, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you are enjoying your stay with us and that Jorge was able to make it even more special. It's always our pleasure and we can't wait...

Amherst, Massachusetts
Reviewed 20 October 2016

The hotel was extremely nice (a large room, pretty view). Breakfast was good at the restaurant and staff was friendly. Only downside was the outdoor pool which had leaves floating in it, kinda dirty. I especially want to praise Jorge Flores, the concierge who went above & beyond the call of duty from the moment I got there.

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Helpful?
Thank shiridh
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear shiridh, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had a wonderful stay with us and that our staff was able to make it memorable. We can't wait for your return to our hotel so...

Miami Beach, Florida
Reviewed 17 October 2016

the hotel was great! staff was helpful, room was very nice and clean, i enjoyed my stay completely, John was awesome he was really knowledgeable about the hotel itself i will always come back and stay

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1Thank ericataylor5
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear ericataylor5, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had a wonderful stay with us overall and that John was able to make it even more special for you. We are always striving to be...

Reviewed 17 October 2016

The service was Great!! Great Southern Hospitality!! The hotel itself is Breathtaking but the staff just makes it more Wonderful! John Flores is full of laughs :)! This was my first but surely it isn't my LAST!! Cant wait until Next Time!! See you soon :)

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1Thank MARIA E
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear MARIA E, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am very delighted to hear that we were able to make your stay very memorable and wonderful. We definitely appreciate the great feedback and the five star review and it was...

Reviewed 17 October 2016

Stayed at hotel becasue my friends birthday party was in Midtown. What a great hotel. The staff is so friendly and the shuttle took us to the bar. We had a drink at the outdoor bar too on property, it was pretty cool. Didn't even know it was there. Breakfast was so good, very different menu.

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1Thank Charlie L
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Charlie L, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had a wonderful fun weekend stay! We appreciate the five star review and I hope we can get the honor to have you back soon...

Las Vegas, Nevada
Reviewed 16 October 2016

My husband and I were visiting Houston to participate in the Bayou City Art Festival, and we had the opportunity to stay at The Whitehall. The southern hospitality was AMAZING! I didn't meet a single staff member who wasn't helpful or pleasant, and most of them remembered me by name.

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1Thank lauretteklechowicz
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear lauretteklechowicz, Thank you so much for taking your time to fill out an online review in regards to your recent stay with us at The Whitehall Houston. I am very delighted to hear that everything was amazing during your stay. We definitely appreciate the great feedback and the five star review and it was a true pleasure to have...

Lake Charles, Louisiana
Reviewed 16 October 2016 via mobile

Teamwork is based on trust. You trust your employees to do their jobs correctly to ensure guest satisfaction. Upon our arrival, the room was dirty, hair was left on the walls of the shower as well as a hair scrunchee full of hair hanging around the neck of the shampoo bottle. Supervisors shouldn't have to go behind their employees to...

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2Thank BF008
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear BF008, First and foremost, thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. Secondly, I would like to give you my sincerest apologies in failure to make your stay memorable. Your feedback is very important and I want to thank you for giving...

Louisville, Kentucky
Reviewed 12 October 2016

The Southern Hospitality really came out at The Whitehall Houston. Each staff member I encountered was very friendly. It was a good location to experience downtown Houston. Easy walking distance to many good restaurants. The food at the hotel was very good as well.

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1Thank LvilleStuart
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear LvilleStuart, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had a great stay and time at our hotel. We are always striving to perfect our Southern hospitality and I am glad you were able...

Reviewed 11 October 2016

The difference at the Whitehall is by far the superior staff! They are just about the most attentive and friendly and helpful people our there. The rooms are very big, elegantly appointed and you will want for nothing! The hotel is in the perfect location to enjoy the best of Houston nightlife, and you will not be disappointed. The only...

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1Thank Cicely R
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Cicely R, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am filled with joy to hear that you had a perfect getaway weekend! It is always a our goal to make sure every guest has a true five star southern...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but The Whitehall Hotel is just that. A premier locale situates us between the buzzing industry sector including giants such as KBR and Chevron as well as fantastic Houston attractions such as Minute Maid Park, George R. Brown Convention Center, Discovery Green, Greenstreet, The Toyota Center and MANY MORE!Retire to your room and enjoy luxurious bedding with home-like features such as wood flooring, glass showers, window shades, keurig coffee makers and over 80+ HD TV Channels. Enjoy Southern hospitality and treats with our Sothern Delights cookies and Complimentary Sothern Delights bottled water. Our Sothern Host is your H-Town expert and available to assist you in experiencing Our Town, Your Home. Modern Houston hotel amenities such as free high-speed Internet and premium cable in every room. For that extra hint of comfort, our luxury suites and executive rooms provide extra spacious accommodations. During your stay, take advantage of our state-of-the-art 24-hour fitness center, to include PRECOR equipment. Our three unique and dining outlets are a can't miss! Edgar's Hermano offers unique Tex-Mex meets Southern cuisine, and Buffalo Bayou offers specialty coffee drinks and fresh grab n' go salads, sandwiches and pastries. Our outdoor kitchen & bar, Part & Parcel features an intelligently curated cocktail list and relaxed courtyard setting making Part & Parcel the perfect downtown destination to meet up with friends or make some new ones under the Texas stars. Our team of expert mixologists specialize in both classic cocktails and original libations, which are complemented by a tempting small plate menu and a heaving helping of Southern hospitality. Meeting and Event planners in Houston will adore our extensive ballroom and breakout spaces, serving up to 500 guests. For that winning Houston, Texas vacation or business trip, choose the ample comforts and thoughtful convenience of The Whitehall Hotel, Houston's Most Iconic Boutique Hotel - REDEFINED. ... more   less 

Additional Information about The Whitehall Houston

Address: 1700 Smith St, Houston, TX 77002-7317 (Formerly Crowne Plaza Houston Downtown)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $191 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Whitehall Houston 4*
Number of rooms: 259
Reservation Options:
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Also Known As:
Crowne Plaza Houston Downtown Hotel Houston
Houston Crowne Plaza
Hotel Style:
#4 Luxury Hotel in Houston
#42 Romantic Hotel in Houston
#136 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Whitehall Houston staff and other travellers.
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Questions? Get answers from The Whitehall Houston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You must stay and enjoy the view and the mid town area.”
 of 5 bubbles lilly1232017, 26 Mar 2017 | Read review
“They are all great rooms. I just like high floors and they have 12”
 of 5 bubbles coco12342017, 19 Mar 2017 | Read review
“7th floor was awesome”
 of 5 bubbles marc0sartur0c, 14 Mar 2017 | Read review
“Don't get a room facing the outdoor bar area, or prepare hear live music all night”
 of 5 bubbles llorenztibbs, 22 Feb 2017 | Read review
“Get a top floor room for nice views!”
 of 5 bubbles rp0711, 30 Jan 2017 | Read review
5 of 5