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The Whitehall Houston

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The Whitehall Houston
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339 Reviews from our TripAdvisor Community

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Showing 326: English reviews
Houston, Texas
Reviewed 22 August 2016 via mobile

Went to my friend Jirge celebration of life, it was one of the most beautiful birthday parties I've ever been too. The staff did fabulous, and the reception ballroom was big and pretty. The hotel is really and modern ❤️ This is a great hotel to have receptions!!!

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Helpful?
2Thank irisssssslunaaa
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear irisssssslunaaa, Thank you so much for taking your time to fill out an online review regards to your recent event with us at The Whitehall Houston. I am delighted to hear that you had a amazing memorable time at Jorge's Celebration of life! Thank you so much for the five star review and the wonderful feedback and I hope...

Miami, Florida
Reviewed 18 August 2016

From the moment I walked in, I was greeted and treated like a VIP. Special Kudos to Ms. C. Rico (fellow Floridian) and Mr. J. Flores. Thank you both for making my week long stay memorable. The restaurant staff/food, made waking up early bearable.

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Helpful?
1Thank adaple
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Adaple, Thank you so much for taking time out of your day to write this review. We take great pride in our family here and it is great to read a first hand account of our VIP Southern Hospitality. I will personally make sure that Ms. Rico and Mr. Flores see you kind words if they have not already....

Bronx, New York
Reviewed 17 August 2016 via mobile

I wasn't on business, just wanted a hotel downtown close to surrounding activities. This was located centrally and not to far from everything important. Ambiance is nice when pulling up to the neon lights. Velet was priced decently. Inside of hotel looked good. Greeted immediately and received expected hospitality. Requested and received higher floor. Rooms plain but nice. Bars inside...

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Helpful?
1Thank Todd C
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Todd C, We know life can be very busy and the Whitehall Family appreciate that you had a great experience and wanted to spend time letting people know about it! We are very proud of our recent renovation and hope more people, like yourself, get to come enjoy it soon. Our newest addition outside, Part & Parcel, is getting...

Houston, Texas
Reviewed 17 August 2016

Excellent hospitality!!! I had a wonderful time at this amazing hotel; staff here are very nice people, great place, excellent service, and dining. If ever in the area and looking for a great place look no further. I highly recommend this hotel.

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1Thank ejuan1753
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Ejuan1753, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am very delighted to hear that we were able to make your stay memorable and wonderful. We definitely appreciate the great feedback and the five star review and it was a true...

Houston, Texas
Reviewed 17 August 2016

My husband and I recently stayed the night at The Whitehall after my brother's wedding. It was a very pleasant experience. We were greeted by every employee that crossed our path, and there is a true sense of southern hospitality. The hotel room was a great size and decorated with a vintage luxury feel mixed with a modern and local...

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1Thank Erica-TX
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Erica, Thank you so much for taking the time out of your day to write this review. I am very delighted to hear that we were able to make your stay memorable and wonderful. We definitely appreciate the great feedback and the five star review and it was a true pleasure to have you at our hotel. I am...

Reviewed 17 August 2016

My friend and I arrived at this hotel on Friday and stayed until Monday. Immediately upon arrival, everyone who worked at the hotel was very helpful and friendly. The tour concierge made sure we knew what restarunts and activities were close by. Everyone always had a smile and an awesome attitude. The only negative I will mention is the pool...

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Helpful?
1Thank ChambersKEC
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear ChambersKEC, Thank you for spending time writing this review. The Whitehall family holds great value in the opinion of our recent guests as first hand experiences. I do apologize for the state of the swimming pool, I will dispatch the proper people to resolve this. Otherwise I am happy to read that you had an enjoyable stay and mad...

San Diego, California
Reviewed 16 August 2016

We booked 45 rooms at The Whitehall for our wedding weekend and heard something positive from every single guest! The downtown location made all of our wedding events in the area easily accessible. Guests with children and adults enjoyed the pool. The numerous common areas made impromptu gatherings easy. Rooms were spacious and cleanly. The staff happily attended to all...

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1Thank CDollars
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear CDollars, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am very happy to hear that you found everything enjoyable during your stay. We definitely appreciate the great feedback and the five star review and it was a true pleasure to have...

Reviewed 16 August 2016

I attended a friend's birthday celebration in the Bayou Ballroom and was extremely impressed with the Whitehall and all it has to offer. The Bayou Ballroom was nicely decorated to fit the theme of the party. There was a bartender serving beer and wine, a DJ, a dance floor, beautifully decorated tables and a buffet with a nice selection of...

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1Thank Teneil M
houston
Reviewed 15 August 2016

This hotel has a fresh updated look with 2 new restaurant with full service bars. The staff here never fails to please and really goes out of their way to make sure your stay is perfect - even if that means leaving you alone! My husband and I spent our 27th Anniversary here and although there are several events going...

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1Thank Roberta S
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Roberta S, Happy anniversary once more and thank you for the valuable feedback!! I am very happy to hear that my Whitehall family was able to provide an environment for a great 27th anniversary trip. The Whitehall family truly embodies southern hospitality and the values of SoTherly hotels. It is great to read first hand how our efforts to...

Waller, Texas
Reviewed 14 August 2016

My granddaughter and I stayed at the Whitehall for a late summer get away. The room was great, the staff was fantastic. Very personable and ready to assist with any need. We made use of the pool and exercise room. We had dinner at Edgar's Hermano. The food was really good! We also used the shuttle to go to the...

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Helpful?
1Thank Teresa C
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Teresa C, First, thank you very much for spending time after your trip to inform everyone else of the amazing time you had at The Whitehall Houston. We truly appreciate all feedback we get and it is great to see that our hard work and dedication is paying off and allowed you to have such a great experience. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but The Whitehall Hotel is just that. A premier locale situates us between the buzzing industry sector including giants such as KBR and Chevron as well as fantastic Houston attractions such as Minute Maid Park, George R. Brown Convention Center, Discovery Green, Greenstreet, The Toyota Center and MANY MORE!Retire to your room and enjoy luxurious bedding with home-like features such as wood flooring, glass showers, window shades, keurig coffee makers and over 80+ HD TV Channels. Enjoy Southern hospitality and treats with our Sothern Delights cookies and Complimentary Sothern Delights bottled water. Our Sothern Host is your H-Town expert and available to assist you in experiencing Our Town, Your Home. Modern Houston hotel amenities such as free high-speed Internet and premium cable in every room. For that extra hint of comfort, our luxury suites and executive rooms provide extra spacious accommodations. During your stay, take advantage of our state-of-the-art 24-hour fitness center, to include PRECOR equipment. Our three unique and dining outlets are a can't miss! Edgar's Hermano offers unique Tex-Mex meets Southern cuisine, and Buffalo Bayou offers specialty coffee drinks and fresh grab n' go salads, sandwiches and pastries. Our outdoor kitchen & bar, Part & Parcel features an intelligently curated cocktail list and relaxed courtyard setting making Part & Parcel the perfect downtown destination to meet up with friends or make some new ones under the Texas stars. Our team of expert mixologists specialize in both classic cocktails and original libations, which are complemented by a tempting small plate menu and a heaving helping of Southern hospitality. Meeting and Event planners in Houston will adore our extensive ballroom and breakout spaces, serving up to 500 guests. For that winning Houston, Texas vacation or business trip, choose the ample comforts and thoughtful convenience of The Whitehall Hotel, Houston's Most Iconic Boutique Hotel - REDEFINED. ... more   less 

Additional Information about The Whitehall Houston

Address: 1700 Smith St, Houston, TX 77002-7317 (Formerly Crowne Plaza Houston Downtown)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $190 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Whitehall Houston 4*
Number of rooms: 259
Reservation Options:
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Also Known As:
Crowne Plaza Houston Downtown Hotel Houston
Houston Crowne Plaza
Hotel Style:
#4 Luxury Hotel in Houston
#42 Romantic Hotel in Houston
#136 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Whitehall Houston staff and other travellers.
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Questions? Get answers from The Whitehall Houston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You must stay and enjoy the view and the mid town area.”
 of 5 bubbles lilly1232017, 26 Mar 2017 | Read review
“They are all great rooms. I just like high floors and they have 12”
 of 5 bubbles coco12342017, 19 Mar 2017 | Read review
“7th floor was awesome”
 of 5 bubbles marc0sartur0c, 14 Mar 2017 | Read review
“Don't get a room facing the outdoor bar area, or prepare hear live music all night”
 of 5 bubbles llorenztibbs, 22 Feb 2017 | Read review
“Get a top floor room for nice views!”
 of 5 bubbles rp0711, 30 Jan 2017 | Read review
5 of 5