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The hotel is of nice location and room outside view is open space. Next to a major shopping mall. Room services is excllent. Breakfast of various selection and rich with organic choices. Staff friendly and helpfull.
I had the opportunity to stay at the Westin Oaks for one weeknight. The staff was friendly and accommodating. The room was spacious, well appointed and cool. The bed was great. Room service was expensive but the service was excellent, with a rolling table. The...More
1 Thank samhwhite
Response from Mark W, General Manager at The Westin Oaks Houston at the GalleriaResponded June 8, 2018
Greetings Sam; thank you for finding the time to share your most recent experiences. We have just completed a MAJOR renovation of all of the guestrooms and have been receiving a great deal of very positive feedback about the new look and design of the...More
Location is no brainier. Close to highway and right at the Mall!!
Lots of good restaurants and their in house ones great as well.
They don't offer shuttle to airport and it's quite about an hour ride but once there it's location offsets the transit....More
I stayed at this hotel with a couple of my friends and have to say I am AMAZED by the renovations! This isn't my first time staying at this particular location - the previous times had a few room issues. However, I can say that...More
Thank Rodrick T
Response from Mark W, General Manager at The Westin Oaks Houston at the GalleriaResponded 5 days ago
Greetings Rodrick; Thank you for sharing your comments, we finished our guestroom renovation in late MAY and have been receiving a lot of GREAT COMMENTS about the new rooms, guests are really impressed with the design details and the luxury of each of the rooms....More
I recently had my SPG account hacked and someone used my points to book a room at this hotel. When I called the hotel to alert them (you're welcome, btw, now you wont be responsible for incurring expenses that would have been cancelled on my...More
Response from Mark W, General Manager at The Westin Oaks Houston at the GalleriaResponded 1 week ago
Thank you for your feedback. I can certainly understand your concerns & frustrations about your SPG account. Upon receiving the telephone call our teams followed established protocols by notifying the Manager on Duty & Loss Prevention officers about the allegation. Obviously the first step of...More
The Westin Oaks Houston at the Galleria is located in the heart of Houston's Uptown District and offers the perfect setting for those who are seeking the ultimate in leisure, dining and entertainment. ...MoreLess
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