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The Westin Oaks Houston at the Galleria

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Traveller (176)
Room & Suite (264)
Dining (24)
Overview
  • Excellent29%
  • Very good36%
  • Average20%
  • Poor9%
  • Terrible6%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Additional information
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Rooms
Aug. 1Aug. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (816)
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1 - 5 of 734 reviews
Reviewed yesterday

The hotel is of nice location and room outside view is open space. Next to a major shopping mall. Room services is excllent. Breakfast of various selection and rich with organic choices. Staff friendly and helpfull.

Thank Mtaha60
Hotel's Favourite
Reviewed June 7, 2018

I had the opportunity to stay at the Westin Oaks for one weeknight. The staff was friendly and accommodating. The room was spacious, well appointed and cool. The bed was great. Room service was expensive but the service was excellent, with a rolling table. The...More

1  Thank samhwhite
Response from Mark W, General Manager at The Westin Oaks Houston at the GalleriaResponded June 8, 2018

Greetings Sam; thank you for finding the time to share your most recent experiences. We have just completed a MAJOR renovation of all of the guestrooms and have been receiving a great deal of very positive feedback about the new look and design of the...More

Reviewed 2 days ago via mobile

Location is no brainier. Close to highway and right at the Mall!! Lots of good restaurants and their in house ones great as well. They don't offer shuttle to airport and it's quite about an hour ride but once there it's location offsets the transit....More

Thank Rony_2010
Reviewed 1 week ago

I stayed at this hotel with a couple of my friends and have to say I am AMAZED by the renovations! This isn't my first time staying at this particular location - the previous times had a few room issues. However, I can say that...More

Thank Rodrick T
Response from Mark W, General Manager at The Westin Oaks Houston at the GalleriaResponded 5 days ago

Greetings Rodrick; Thank you for sharing your comments, we finished our guestroom renovation in late MAY and have been receiving a lot of GREAT COMMENTS about the new rooms, guests are really impressed with the design details and the luxury of each of the rooms....More

Reviewed 1 week ago

I recently had my SPG account hacked and someone used my points to book a room at this hotel. When I called the hotel to alert them (you're welcome, btw, now you wont be responsible for incurring expenses that would have been cancelled on my...More

Thank rmtb27
Response from Mark W, General Manager at The Westin Oaks Houston at the GalleriaResponded 1 week ago

Thank you for your feedback. I can certainly understand your concerns & frustrations about your SPG account. Upon receiving the telephone call our teams followed established protocols by notifying the Manager on Duty & Loss Prevention officers about the allegation. Obviously the first step of...More

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About
Description
The Westin Oaks Houston at the Galleria is located in the heart of Houston's Uptown District and offers the perfect setting for those who are seeking the ultimate in leisure, dining and entertainment. ...More Less
Hotel class
Contact Information
Hotel class
Contact Information
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Free Parking
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Hotel class
Contact Information
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Hotel class
Contact Information
Hotel class
Contact Information
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (176)
Room & Suite (264)
Dining (24)
Pool & Beach (24)
Amenities (12)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Evann724
November 3, 2016|
AnswerShow all 2 answers
Response from TXHOUNDDOG | Reviewed this property |
Sorry we have no kids so can't help you there.
0
Votes
396george1967
August 29, 2016|
AnswerShow all 4 answers
Response from MRCBR | Reviewed this property |
No, you select your floor and there are no buttons once inside the elevator.
0
Votes
Tracy K
July 25, 2016|
AnswerShow all 2 answers
Response from Luis B | Reviewed this property |
When I have stayed at The Westin in Houston, the concierge has always been helpful to get transportation anywhere around the Greater Houston area. Specially touristic places.
0
Votes
Room Tips
"Choose rooms at high floors facing the main street."
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"Look for the Blue Garage when parking."
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"take a room close to the main elevator"
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"Top floors have a great view."
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